ASUS ROG Zephyrus Duo 15 Gaming Laptop i7-10875H 32GB 1TB Black GX550LWS-HF055T | Brand New

£2,499.97 £2,083.31
In stock
Only 1 left
SKU
167455-A

BRAND NEW

MPN - GX550LWS-HF055T
  • Intel Core i7 (10th Gen) 10875H / 2.3GHz Max Turbo Speed 5.1GHz Octa-Core Processor
  • 32GB RAM, 1TB PCI-e SSD
  • 15.6'' Full HD Display (1920 x 1080) Resolution
  • NVIDIA GeForce RTX 2070 Super 8GB GDDR6 Dedicated Graphics
  • Windows 10 Home

15" 300Hz ASUS ROG Zephyrus Duo i7 RTX 2070 SUPER Gaming Laptop


RISE TO A NEW LEVEL OF GAMING

Expand your gaming and creative horizons with the groundbreaking Zephyrus Duo 15, which features an innovative ROG ScreenPad Plus secondary display that takes the Windows 10 experience to another level. Innovative cooling with liquid metal and a smart thermal design unleashes peak power from the latest 10th Gen Intel® Core™ i7 CPU and NVIDIA® GeForce® RTX 2070 SUPER™ GPU. This edition of the Zephyrus Duo 15 features a stunning UHD 4K display so you can create pro content with the finest quality. This super-portable laptop uses a high-capacity 90Wh battery, so you can create, play, and stay productive wherever you go.

i7-10875H
Intel Core Processor
32GB DDR4
Memory
GeForce RTX 2070 SUPER
NVIDIA Graphics
1TB
PCIe NVMe SSD (RAID 0)

Double your Possibilities with ROG ScreenPad Plus

REVOLUTIONARY SCREENPAD PLUS DISPLAY
Boost your creativity with the world's first gaming laptop that features a built-in ROG ScreenPad Plus display. It's tilted 13° to optimise your viewing comfort, and the innovative secondary display makes multitasking easy, and offers optimised apps that enhance your workflow. Keep chat and stream controls at your fingertips while gaming on the main screen, and enjoy a larger working area for creative projects with screen space to spare for important tools.



GAMING IN A NEW WAY
Game and stay fully engaged with team chats, streams, browsers and more on the second screen. Enhance your play with Overwolf apps that show you real-time stats, build recommendations, and more.

Perform at the Highest Level

POWERFUL HARDWARE TO BOOST YOUR PRODUCTIVITY
Blaze through work and play to victory with a 10th Gen Intel® Core™ i7 CPU and NVIDIA® GeForce® RTX 2070 SUPER™ GPU. Utilise serious speed for intensive tasks like photo editing, 3D rendering, and streaming, while the powerful graphics enable incredible realism for more immersive gaming. DDR4 RAM and lightning fast RAID 0 SSD storage make heavy multitasking a breeze and offer superfast loading times for all of your games and apps.
 


 
10TH GEN INTEL CORE CPU

Power through intensive tasks with the latest 10th Gen Intel® Core™ i7-10875H CPU. This 8-core processor pushes frequencies as high as 5.3GHz with a single core to power through intensive work, while Hyper-Threading enables up to 16 parallel threads to accelerate heavy multitasking.
 

 
GEFORCE RTX GRAPHICS

The leading-edge NVIDIA Turing™ graphics architecture brings real-time ray tracing and AI to gaming. ROG Boost clocks the GeForce® RTX 2070 SUPER™ GPU up to 1330MHz in Turbo mode, offering awe-inspiring visual details for games and accelerated performance for demanding tasks like 3D animation and high-resolution video editing.
 


Impressive Storage and Speedy Connectivity

 

RAID 0 STORAGE
NVME PCIe SSDs run in RAID 0 to bring breakneck speed and great responsiveness to your system. Enjoy enough space for your most massive multimedia projects and modern games. Quicker load times across your entire laptop means less time waiting and more quality time for work and play.

INTEL OPTANE MEMORY WITH SOLID STATE STORAGE
Accelerate your workflow with Intel® Optane™ Memory H10, code-named Teton Glacier. Open all the apps you need for productivity with faster load times while massive game files load with speed, even while you’re browsing the web, chatting with friends, or even producing your next stream.
 

 

DUAL-CHANNEL DDR4 MEMORY
Multitasking is fast and efficient with DDR4-3200 memory, which can be upgraded to a massive 48GB with an additional SO-DIMM slot. This high-speed RAM outpaces the old DDR4-2666 standard, improving system speed and responsiveness. You can easily stream, chat, and play at the same time, while power users can run every program they need for maximum productivity.

WI-FI 6 NETWORKING
Ultrafast Intel® Wi-Fi 6 with Gig+ (802.11ax) lets you game reliably at LAN speeds wherever compatible connections are available. Wi-Fi 6 boosts network speed and efficiency, providing a better internet connection in crowded spaces. With Wi-Fi 6’s TWT mechanism and WPA3 security standard, you can enjoy gaming with extended battery life and better wireless security.
 

Discover the True Power of RTX


NVIDIA® GEFORCE RTX™
Fast, quiet performance. Real-time ray tracing and AI-enhanced graphics. And the mobility of the thinnest and lightest designs. It’s everything you want. And it’s only in GeForce RTX™ gaming laptops.

NVIDIA® TURING™ ARCHITECTURE
This revolutionary architecture, combined with our all-new GeForce RTX™ platform, fuses together real-time ray tracing, artificial intelligence, and programmable shading. You’ve never created and enjoyed games like this before

REAL-TIME RAY TRACING
Ray tracing is the solution for lifelike lighting, reflections, and shadows, offering a level of realism far beyond using traditional rendering techniques. NVIDIA® Turing™ is the first GPU capable of real-time ray tracing.


AMAZING PERFORMANCE
GeForce RTX™ gaming GPUs come loaded with next-generation GDDR6 memory, support for DirectX 12 features, and more. This is graphics reinvented.

BREAKTHROUGH GAMING TECHNOLOGIES
NVIDIA® GameWorks™ technologies offer smooth, cinematic gameplay, and revolutionary 360-degree image capture even in VR. Get the performance to drive the latest displays, UHD resolution, and multiple monitors.

VR READY
Experience next-generation VR performance, the lowest latency, and plug-and-play compatibility with leading headsets driven by NVIDIA® VRWorks™ technologies. VR audio, physics, and haptics let you feel and hear every moment.

GAME READY DRIVERS
Get the highest levels of performance, and the smoothest experience possible, from the moment you start playing.
Made with Gamers in Mind


BREAKNECK REFRESH RATES FOR ACCURATE GAMING

The stunning display on the ROG Zephyrus Duo 15 laptop is suited for your needs. This model is perfect for gaming fans, where you can relish the high-resolution detail and take full advantage of the 300Hz FHD display. Its 3ms grey-to-grey response time minimises ghosting for greater precision while tracking fast-moving targets. NVIDIA G-SYNC® mode takes visual immersion to the next level, offering you the silkiest gameplay graphics possible. The secondary ScreenPad Plus display adds touchscreen utility, stylus support, and vital space to your creative toolkit..

Rise to any Challenge


NEW AAS PLUS COOLING SYSTEM

Maximising performance for a powerfully equipped ultra-slim gaming laptop with two integrated screens is essential for innovation. The new AAS Plus system draws from ASUS' classic Active Aerodynamic System, but opens up a larger 28.5mm air intake behind the second screen that draws in cooler air and reduces noise. When combined with innovative measures like liquid metal thermal compound on the CPU, this impressive laptop easily sustains incredible performance. ROG Armoury Crate software optimises cooling performance and acoustics further by seamlessly switching between operating modes based on the task at hand.

GREEN


13°
Screen Tilt
ALL-METAL
Resilient Chassis
20.9MM
Ultra-thin form factor

ULTRA-THIN CHASSIS DESIGN
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Blending exceptional performance, sleek aesthetics, and a secondary display takes incredible precision. The result of all this is a revolutionary hinge design that tilts the secondary display up in the same motion as lifting the lid, effortlessly giving you an ergonomic angle for touchscreen interaction and viewing, and opening up a larger air intake to drastically improve cooling through the lightweight metal chassis.

IMPRESSIVE WAYS TO UPGRADE

The USB Type-C with Thunderbolt™ 3 support allows you to expand your workstation anywhere. Connect additional displays for more efficient multitasking or add on high-speed storage for lightning-fast media editing and transfers. With a peak interface bandwidth of up to 40Gbps, you can easily output media to UHD TVs, monitors, and more at up to an 8K resolution. System speed and responsiveness is boosted by high-performance RAM, which can be bumped up to 48GB with an additional SO-DIMM slot.

Power that can go Anywhere


PORTABLE AND POWERFUL DESIGN
At just 20.9mm thin, 2.4kg, and wrapped in durable magnesium-aluminide chassis that's as strong as it is stylish, the Zephyrus Duo 15 allows you to game, create, stream and stay productive anywhere. It uses a high-capacity 90Wh battery that lets you take your work and entertainment anywhere without wires. Type-C charging with Thunderbolt 3 lets you recharge from portable power packs, so you don't need to find a socket when your power gets low. For less demanding activities like web browsing and streaming video, you can work off a smaller 65W adapter.

Add Illumination to your Keys

Breathing
Static
Strobing
Colour Cycle
Rainbow
Comet


THE KEYBOARD MADE FOR GAMING AND CREATIVITY

Designed for precise input, the desktop-style keyboard features spaces between function keys for intuitive identification, hot keys to keep vital commands at your fingertips, and N-key rollover to accurately register simultaneous keypresses. Its forward position moves your hands away from warmer areas of the chassis, lowering surface temperatures for greater comfort, while a detachable palm rest accessory improves ergonomics. A travel distance of 1.4mm allows for effortless keystrokes with the potential to increase your typing speed. Per-key RGB customisation is excellent for highlighting important keys and shortcuts, and allows you to add colour to reflect your personal style.

GeForce RTX 2070 Super Features:

EXPERIENCE AI-PROCESSING HORSEPOWER THAT ACCELERATES GAMING


GEFORCE EXPERIENCE
The essential companion to your GeForce graphics card. Capture and share videos, screenshots, and livestreams. Keep your drivers up to date and optimize your games.

GAME READY DRIVERS
Get the highest levels of performance and the smoothest experience possible from the moment you start playing.

NVIDIA SHADOWPLAY
Record and share high-quality gameplay videos, screenshots, and livestreams with your friends.

NVIDIA ANSEL
Turn your screenshots into art with this powerful in-game photo mode that captures 360, HDR, and high-resolution photos.


DIRECTX 12 ULTIMATE
Advanced DX12 features such as ray tracing and variable rate shading, bringing games to life with ultra-realistic visual effects and faster frame rates.

NVIDIA G-SYNC & HDR
Get smooth, tear-free gameplay at refresh rates up to 240 Hz, plus HDR, and more. This is the ultimate gaming display and the go-to equipment for gaming enthusiasts.

VIRTUAL REALITY
By combining advanced VR rendering, real-time ray tracing, and AI, the GeForce RTX will take VR to a new level of realism.

4K GAMING
Step up to the ultimate 4K gaming experience with the GeForce RTX and enjoy today’s biggest games in amazing detail.


SPECIFICATIONS


Product type
The sub-category of the product.
Notebook
Product colour
The colour e.g. red, blue, green, black, white.
Black, Grey
Form factor
The shape or design of the product.
Clamshell
Market positioning
Under which category can the device be positioned in the market, e.g. camera phone.
Gaming
Display
Display diagonal
Size of the display for this product, measured diagonally, usually in inches.
39.6 cm (15.6")
Display resolution
The number of distinct pixels in each dimension that can be displayed. It is usually quoted as width × height, with the units in pixels: for example, "1024 × 768" means the width is 1024 pixels and the height is 768 pixels. The higher the number of pixels, the sharper the image.
1920 x 1080 pixels
Panel type
IPS
HD type
Type of supported High Definition (e.g. Full HD, 4K Ultra HD).
Full HD
LED backlight
A backlight is a form of illumination used in liquid crystal displays (LCDs). One type of backlight is made by LEDs, which can be either white or RGB (red green blue). White LEDs are used most often in notebooks and desktop screens, and in virtually all mobile LCD screens. RGB LEDs for backlighting are found in high-end color proofing displays such as HP DreamColor LP2480zx monitor or selected HP EliteBook notebooks, as well as newer consumer grade displays such as Dell's Studio series laptops which have an optional RGB LED display.
 
Native aspect ratio
The aspect ratio is the ratio of the width of an image to its height. The native aspect ratio is the one which the projector/display is particularly designed for. Images shown in native aspect ratio will utilize the entire resolution of the display and achieve maximum brightness. Images shown in other than native aspect ratio will always have less resolution and less brightness than images shown in native aspect ratio.
16:9
Display surface
Matt
Dual-screen
 
Maximum refresh rate
300 Hz
Second display diagonal
35.8 cm (14.1")
Second display resolution
3840 x 1100 pixels
Second display location
Bottom
Processor
Processor manufacturer
The manufacturer that produced the processor.
Intel
Processor model
The model number for the processor in a computer.
i7-10875H
Processor frequency
The speed that the microprocessor executes each instruction or each vibration of the clock. The CPU requires a fixed number of clock ticks, or cycles, to execute each instruction. The faster the clocks rate, the faster the CPU, or the faster it can execute instructions. Clock Speeds are usually determined in MHz, 1 MHz representing 1 million cycles per second, or in GHz, 1 GHz representing 1 thousand million cycles per second. The higher the CPU speed, the better a computer will perform.
2.3 GHz
Processor boost frequency
The turbo boost is an automatic, managed accelleration of the processor when one of the cores is overloaded.
5.1 GHz
Processor family
A family of processors is a group of processors produced by one company over a short period of time e.g. Intel Pentium processors.
10th gen Intel® Core™ i7
Processor cores
The number of central processing units ('cores') in a processor. Some processors have 1 core, others have 2 (e.g. Intel Core Duo) or more (e.g. the Intel Xeon E7-2850 has 10 cores).
8
Processor threads
16
System bus rate
A bus is a communication system that transfers data between components inside a computer, or between computers. The system bus rate is the speed at which data is transferred in this communication system.
8 GT/s
Processor cache
16 MB
Processor cache type
Smart Cache
Processor socket
Mechanical component(s) that provides mechanical and electrical connections between a microprocessor and a printed circuit board (PCB). This allows the processor to be replaced without soldering.
BGA 1440
Processor lithography
The process which is performed by the processor e.g. CPU (Central Processing Unit).
14 nm
Processor operating modes
Operating modes for the processors that place restrictions on the type and scope of operations for certain processes run by the CPU. This design allows the operating system to run with more privileges than application software.
64-bit
Processor codename
Comet Lake
Thermal Design Power (TDP)
45 W
Configurable TDP-down
35 W
Tjunction
100 °C
Maximum number of PCI Express lanes
16
PCI Express slots version
3.0
PCI Express configurations
1x16,2x8,1x8+2x4
Memory
Internal memory type
The type of internal memory such as RAM, GDDR5.
DDR4-SDRAM
Internal memory
A computer's memory which is directly accessible to the CPU.
32 GB
Memory clock speed
The frequency at which the memory (e.g. RAM) runs.
3200 MHz
Storage
Total storage capacity
The total amount of data that can be stored on the device.
1000 GB
Storage media
Used for the storage of data e.g. HDD (hard disk drive), SSD (solid-state drive).
SSD
Total SSDs capacity
1000 GB
Number of SSDs installed
1
SSD capacity
The Solid State Drive's data storage capacity.
1000 GB
Optical drive type
An optical drive uses laser to read optical discs such as CDs, DVDs and Blu-Ray. Some types of optical drive are: CD ROM drive, CR-RW (CD writer) drive, DVD-ROM.
 
Graphics
Discrete graphics adapter model
A graphics adapter (often known as a video card) generates images for a display. A discrete graphics adapter plugs into the motherboard, and usually produces much better graphics than an integrated graphics adapter. There are various models of discrete graphics adapters.
NVIDIA GeForce RTX 2070 SUPER
On-board graphics adapter
Graphics hardware which is built into the motherboard or CPU, as opposed to a separate graphics adapter (video card). On-board graphics uses CPU and RAM for graphics processing.
 
Discrete graphics adapter
 
On-board graphics adapter model
"Graphic adapter" is the hardware that produces images on a display. "On-board" means that the graphics adapter is intergrated inside the motherboard.
Intel® UHD Graphics
On-board graphics adapter base frequency
350 MHz
On-board graphics adapter dynamic frequency (max)
1200 MHz
On-board graphics adapter DirectX version
12.0
On-board graphics adapter OpenGL version
4.5
Graphics
On-board graphics adapter ID
0x9BC4
Discrete graphics adapter memory
8 GB
Discrete graphics memory type
GDDR6
Audio
Number of built-in speakers
2
Speaker power
4 W
Built-in microphone
Microphone that is found inside the product.
 
Network
Bluetooth
Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.
 
Top Wi-Fi standard
Connection of this device is done via Wi-Fi in a high standard.
Wi-Fi 6 (802.11ax)
Wi-Fi standards
The type of wireless local area network (LAN). It can be ad-hoc, where units in a network communicate peer-to-peer, or Infrastructure, where units communicate with each other via an access point A LAN interconnects computers in a small area e.g. home, school or office.
Wi-Fi 6 (802.11ax)
Mobile network connection
 
Ethernet LAN
An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.
 
Bluetooth version
The type of bluetooth technology in the product e.g. Bluetooth Smart (v4.0).
5.0
Ports & interfaces
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
Number of USB 3.1 (3.1 Gen 2) ports with Type-C connector. USB 3.1 (3.1 Gen 2) is USB interface version which supports transfer rate up to 10 Gbit/s (SuperSpeed+). USB Type-C connector has symmetrical design architecture and compatible with Thunderbolt 3 interface.
1
Ethernet LAN (RJ-45) ports
Number of Ethernet LAN (RJ-45) ports (connecting interfaces) in the device. Ethernet LAN (RJ-45) ports allow a computer to connect to the ethernet.
1
HDMI ports quantity
The number of sockets (ports) for HDMI connections. HDMI (High-Definition Multimedia Interface) is a compact audio/video interface for transferring uncompressed video data and compressed/uncompressed digital audio data from a HDMI-compliant device ("the source device") to a compatible computer monitor, video projector, digital television, or digital audio device. HDMI is a digital replacement for existing analog video standards.
1
HDMI version
2.0b
Microphone in
The socket where a microphone is connected to the device.
 
Combo headphone/mic port
 
Keyboard
Pointing device
NumberPad
Numeric keypad
Small, palm-sized, seventeen key section of a computer keyboard, usually on the very far right. The numeric keypad features digits 0 to 9, addition (+), subtraction (-), multiplication (*) and division (/) symbols, a decimal point (.) and Num Lock and Enter keys. Laptop keyboards often do not have a numpad, but may provide numpad input by holding a modifier key (typically labelled "Fn") and operating keys on the standard keyboard.
 
Software
Operating system installed
Type of operating system on a device e.g. IOS on Apple devices, Android for mobile devices.
Windows 10 Home
Processor special features
Intel® Identity Protection Technology (Intel® IPT)
Protect Your Identity and Business Intel® Identity Protection Technology (Intel® IPT) protects enterprises from being penetrated by stolen credentials and online user account access with an added layer of hardware-based security and authentication as well as a multifactor authentication framework to manage different authentication methods.
 
Intel® Hyper Threading Technology (Intel® HT Technology)
Improved Performance for Threaded Software Intel® Hyper-Threading Technology (Intel® HT Technology) makes efficient use of processor resources, enabling multiple threads to run on each core and increasing processor throughput. Available on Intel® Core™ and Intel® Xeon® processors, Intel HT Technology helps run demanding applications simultaneously, protect and manage systems, and provide headroom for business growth.
 
Enhanced Intel SpeedStep Technology
 
Intel® Quick Sync Video Technology
Create, Edit, and Share Video in a Flash Intel® Quick Sync Video uses the dedicated media processing capabilities of Intel® Graphics Technology to make video encoding tasks—such as creating DVDs or Blu-ray discs, creating and editing 3D videos, converting 2D video files into 3D, and converting video for portable media players and social networking sites—faster and easier.
 
Intel Flex Memory Access
 
Intel® AES New Instructions (Intel® AES-NI)
Added Security with Faster Data Encryption The Intel® Advanced Encryption Standard New Instructions (Intel® AES-NI) enable fast and secure data encryption and decryption for better performance and less risk from timing and cache-based attacks than table-based software implementations. Intel AES-NI supports usages such as standard key lengths, standard modes of operation, and even some nonstandard or future variants.
 
Intel Trusted Execution Technology
 
Intel VT-x with Extended Page Tables (EPT)
 
Intel® Secure Key
Generate Cryptographic Security Protocols Intel® Secure Key is a security hardware-based random number generator that can generate high-quality keys for cryptographic (encryption and decryption) protocols. These keys provide quality entropy that is highly sought after in the cryptography world for added security.
 
Intel Stable Image Platform Program (SIPP)
 
Intel® OS Guard
Protect Your Operating Environment Intel® OS Guard, a hardware-based security feature that protects the operating system kernel, defends against malicious data or attack code located in areas of memory marked as user mode pages, preventing any application from taking over or compromising the OS kernel.
 
Intel Software Guard Extensions (Intel SGX)
 
Intel 64
 
Execute Disable Bit
 
Idle States
 
Thermal Monitoring Technologies
 
Processor package size
42 x 28 mm
Supported instruction sets
SSE4.1,SSE4.2,AVX 2.0
CPU configuration (max)
1
Embedded options available
 
Intel Virtualization Technology for Directed I/O (VT-d)
Simplify Virtualization and Reduce Overheads Intel® Virtualization Technology (Intel® VT) helps make virtualization practical by eliminating performance overheads, reducing complexity, and improving security with hardware assistance. Virtualization allows multiple workloads to share a common set of resources so that a variety of workloads can co-locate while maintaining full isolation from each other.
 
Intel Virtualization Technology (VT-x)
Simplify Virtualization and Reduce Overheads Intel® Virtualization Technology (Intel® VT) helps make virtualization practical by eliminating performance overheads, reducing complexity, and improving security with hardware assistance. Virtualization allows multiple workloads to share a common set of resources so that a variety of workloads can co-locate while maintaining full isolation from each other.
 
Processor ARK ID
202329
Power
AC adapter power
240 W
Weight & dimensions
Width
The measurement or extent of something from side to side.
360 mm
Depth
The distance from the front to the back of something.
268 mm
Height
The measurement of the product from head to foot or from base to top.
20 mm
Weight
Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.
2.4 kg
Brand
ASUS
Series
ROG Zephyrus
Model
Duo 15
MPN
GX550LWS-HF055T
EAN
192876690963
Colour
Black
Operating System
Windows 10 Home
RAM
32GB DDR4
Storage
SSD (Solid State Drive)
SSD Capacity
1 TB
Screen Size
15.6"
Processor Type
492

Condition

The item in this listing is: BRAND NEW

  • Brand New
    Brand New products are new and unused. They are covered by a 1 year manufacturer warranty. Most brand new items are in retail packaging, however some are in OEM boxes.
  • Gold/Ex-Demo
    As new, but opened retail or OEM boxes. The Ex-Demo stock has typically been evaluated by staff members prior to management making retail purchases. They may have very minor handling marks such as scuffs or very small scratches, but no damage and are in immaculate working order.
  • Silver/Ex-Display
    Silver items are new, Ex-Display models. These are units that have been on display for demonstration purposes for customers to look at. They may have light signs of wear and slight damage such as scratches, marks, scuffs or small dents. They are in immaculate working order however.
  • Bronze/Refurbished
    Bronze stock is professionally refurbished, cleaned and restored to full working order. Will likely have some signs of use, moderate damage to casing or scratches / small cracks, they will work as well as a brand new product and are all tested to meet the manufacturers original specifications. Refurbished products will most likely be in non-retail packaging.

Warranty

1 Year Manufacturer Warranty
All our products are covered by a full 12 month manufacturer's warranty unless stated otherwise on the listing. This applies to manufacturing defects or hardware faults that develop in the first 12 months.

All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.

Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.

In the event of a fault developing in the first 30 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue back to normal. If the fault develops after 30 days, you will need to get in touch with the manufacturer to launch a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.

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