We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
The ThinkCentre Neo 50a Gen 5 PC is where innovation meets daily tasks. Embedded efficiencies like Modern Standby and optional Microsoft Co-Pilot, an integrated AI assistant, enhance everyday productivity. Fully integrated with Office 365, Co-Pilot can jumpstart the creative process in default applications, while automating repetitive tasks, summarizing discussions, and more. The shared display feature allows purposeful alliance for teamwork or entertainment just plug your laptop into the HDMI-in port and enjoy sound and visuals on the big AIO screen.
Transform your virtual presence
Weve redefined the experience of virtual interaction with the ThinkCentre Neo 50a Gen 5 all-in-one PC. Its 5MP camera thats boosted with unique AI features enable crystal-clear conferences while the Lenovo Smart Meeting software lets you create temporary digital avatars as your virtual embodiments on the go. Plus, traits like AI noise suppression, face and group tracking, and directional voice capture ensure you and your colleagues look and sound your best especially, with immersive audio supported by dual speakers from Dolby Audio and Harman.
Why settle for the ordinary?
The ThinkCentre Neo 50a Gen 5 PC is built for forward-thinking businesses. Experience the future of device charging with the first entry-level all-in-one that offers an optional wireless charging stand with a charger base that frees up limited electrical outlets and its USB-C ports, making it convenient to charge devices. Plus, Lenovo Smart Storage offers speedy sharing, automatic backups, and remote access to your data, anywhere, anytime while enhanced WiFi 6 & Bluetooth connectivity keep you online and your devices connected without wires.
Big-screen clarity for unparallel efficiency
Dive into an effortless multitasking experience with a gorgeous display that brings every detail to life. The Neo 50a Gen 5 all-in-one PC is designed for those who demand more and seek excellence in every task. The 23.8 panel with or without touch features a fully upgraded experience with high refresh rates that deliver visual clarity, while an almost borderless bezel adds to the stylish, modern appearance. Whats more, comfort is at the forefront with ergonomic monitor positioning that easily tilts, lowers, or raises the display to best suit your needs.
Front-office elegance meets performance
The Lenovo ThinkCentre Neo 50a Gen 5 all-in-one PC boasts a compact, sleek design, and ultra low-noise operation, making it perfect for front-office work. Committed to user comfort, the entry level desktop reduces operational noise and is ideal for environments where silence is golden. With the power of up to13th gen Intel Core processing, this AIO delivers the performance to power through the workday. Ideal for home office and hybrid workers, this energy-efficient PC is all about providing you with a more comfortable computing experience, keeping distractions at bay.
Rear
1x USB-A (USB 10Gbps / USB 3.2 Gen 2)
2x USB-A (Hi-Speed USB / USB 2.0)
1x HDMI®-in 1.4
1x HDMI®-out 2.1 TMDS
1x Ethernet (RJ-45)
1x power connector
Left
1x USB-C® (USB 10Gbps / USB 3.2 Gen 2), data transfer only
1x headphone / microphone combo jack (3.5mm)
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
