Conditions

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Here at TEKshop, we have devised an accurate Grading Policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and aesthetically. Please take a moment to review our grading system.

  • BRAND NEW

  • Brand new / sealed
  • Original manufacturers packaging
  • 12 month manufacturer warranty
  • Backed up with 12 months concurrent TEKshop warranty

  • Titanium - As New

  • Open boxed returns / cancelled Orders
  • Item is new with no usage
  • May have very minor handling marks from inspection
  • Retail packaging (box may not be pristine or comes in OEM packaging)
  • 12 Month manufacturer warranty or 12 month TEKshop collect and return warranty

  • Platinum - Excellent Condition

  • Mix of ex-demo products and 14-day customer returns
  • Item is in excellent condition with no signs of usage
  • May have light scratches / marks / blemishes from demonstration
  • Retail packaging (box may not be pristine or comes in OEM Packaging)
  • 12 Month manufacturer warranty or 12 month TEKshop collect and return warranty

  • Gold - Good Condition

  • Mix of ex-display products and up to 28-day customer returns
  • Item is in very good working condition with signs of light usage on the item
  • May be brown boxed, may have some scratches / marks / blemishes which do not affect the working condition of the product
  • If applicable - screens may have missing / stuck / dead / bright pixels
  • 12 Month TEKshop return to base warranty

  • Silver - Visibly Used

  • Mix of liquidation and over 28 days customer returns
  • Item is in average condition and will show signs of visible usage; may be brown boxed
  • May show signs of heavier scratches / marks / blemishes on the item
  • If applicable - screens may have missing / stuck / dead / bright pixels
  • 6 Month TEKshop return to base warranty

  • Bronze - Heavily Used

  • Mix of liquidation and over 28 days customer returns
  • Item is in below average condition and will show signs of considerable usage; may be brown boxed
  • May show signs of heavier scratches / marks / blemishes on the item /li>
  • If applicable - screens may have missing / stuck / dead / bright pixels
  • 3 Month TEKshop return to base warranty
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