Conditions

Polaroid images of technician at work repairing and cleaning laptops

Here at TEKshop, we have devised an accurate Grading Policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and aesthetically. Please take a moment to review our grading system.

  • BRAND NEW

  • Brand New / Sealed
  • Original manufacturers packaging

  • OPEN BOX/PLATINUM

  • The box has been opened but goods are in new/pristine condition with no usage
  • There may be minor handling marks from inspection
  • If applicable - Screens will not have any missing/stuck/dead/bright pixels
  • Original manufacturers packaging (Box may not be pristine or may be brown boxed)
  • 12 Month Manufacturer Warranty or 12 Month TEKshop Collect and Return warranty

  • GRADE A/GOLD

  • Mix of Ex-demo products and 14-day customer returns
  • The device will be in excellent condition with very light signs of usage on the item. May have light scratches/marks and blemishes
  • If applicable - Screens may have 1-2 missing/stuck/dead/bright pixels
  • Original Manufacturers Packaging (Box may not be pristine or may be brown boxed)
  • 12 Month Manufacturer Warranty or 12 Month TEKshop Collect and Return warranty

  • GRADE B/SILVER

  • Mix of Ex-display products and 28-day customer returns
  • Unit will be in good condition with signs of light usage on the item. May have some scratches/marks/blemishes which do not affect the working condition of the product.
  • If applicable - Screens may have missing/stuck/dead/bright pixels
  • May be brown boxed (non-original packaging)
  • 12 Month TEKshop Return to Base Warranty

  • GRADE C/BRONZE

  • Mix of liquidation and over 28 days customer returns
  • Unit will be in below average condition and will show signs of more considerable usage. Goods may show signs of heavier scratches/marks/blemishes on the item
  • If applicable - Screens may have missing/stuck/dead/bright pixels
  • May be brown boxed (non-original packaging)
  • 6 Month TEKshop Return to Base Warranty
Copyright© - TekShop 2021