We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
The ThinkPad E14 Gen 2 (Intel) laptop is built with impressive reliability and robust security features. Plus, modern innovations like one-touch power on with login, Modern Standby, and call-control keys deliver a productivity-rich, time-saving experience. When it comes to design, performance, and security, the ThinkPad E14 Gen 2 doesn’t leave you wanting.
Looks good, feels better
Work can take you anywhere, and the second generation of the ThinkPad E14 Gen 2 (Intel) laptop is made to move. At just 1.5kg / 3.5lbs, it’s lightweight and easy to carry. And at just 17.9mm thin, this device slips right into your bag when you’re on the go. What’s more, the anodized aluminium top and bottom covers give it a classy look and feel—choose between our traditional Black or the sleek Mineral Metallic.
Cutting edge, next-gen technology
The ThinkPad E14 Gen 2 laptop boasts a cutting-edge 11th Gen Intel® Core™ processor, so you get faster performance to power through your work tasks. Backed by up to 32GB of DDR4 memory and the option of discrete NVIDIA® 450MX graphics, this device confidently handles whatever jobs come your way.
Looks good, feels better
Work can take you anywhere, and the second generation of the ThinkPad E14 Gen 2 (Intel) laptop is made to move. At just 1.5kg / 3.5lbs, it’s lightweight and easy to carry. And at just 17.9mm thin, this device slips right into your bag when you’re on the go. What’s more, the anodized aluminium top and bottom covers give it a classy look and feel—choose between our traditional Black or the sleek Mineral Metallic.
Cutting edge, next-gen technology
The ThinkPad E14 Gen 2 laptop boasts a cutting-edge 11th Gen Intel® Core™ processor, so you get faster performance to power through your work tasks. Backed by up to 32GB of DDR4 memory and the option of discrete NVIDIA® 450MX graphics, this device confidently handles whatever jobs come your way.
Smart features improve your experience
AI-based noise cancellation in the embedded microphone enhances meetings on your ThinkPad E14 Gen 2 laptop. Choose between predefined modes for seamless conferencing—whether at the coffee shop or your home office. Dynamic cooling manages the working temperature for optimum PC performance. And with the low blue-light mode, you can work comfortably for longer.
Visuals that spark inspiration
Visualize better on an engaging display, with full-HD resolution and 100% sRGB colour gamut that renders crystal-clear visuals. Choose up to 300 nits of brightness, which means you can see your screen even in outdoor environments. The touchscreen panel lets you intuitively navigate and interact with your E14 Gen 2 laptop.
Find extra time in your day
When it comes to being productive, saving time can make all the difference. Modern Standby enables updates while your ThinkPad E14 Gen 2 laptop is sleeping and connects you to the internet instantaneously upon waking. With Smart Power On, you can log in and boot up with one touch. Plus, when making conference calls, you can easily answer, make, and disconnect from calls by using the F9-F11 function keys.
Thwart breaches before they happen
You don’t take chances with your security and neither do we. The E14 Gen 2 laptop includes ThinkShield, a suite of built-in security solutions that keeps your data and your device protected. Trusted Platform Module (TPM) encrypts data, making it more difficult to hack. The optional fingerprint reader and IR camera that works in conjunction with Windows Hello enables near fool proof biometric authentication to prevent unauthorized access to your system.
Connect to what matters
Optional WiFi 6 lets you jump on crowded public platforms fast and enjoy smooth online experiences with greater bandwidth, stable network connectivity, and lower latency. What’s more, the ThinkPad E14 Gen 2 (Intel) boasts three USB ports, including the industry-leading Intel® Thunderbolt™ 4, which supports up to two independent displays and speeds up file transfers to as much as 40Gbps.
ThinkPad reliability
Like all ThinkPad laptops, the E14 Gen 2 is tested against 12 military-grade requirements and more than 200 quality checks. From the Arctic wilderness to desert dust storms, from zero-gravity to spills and drops, you can trust these laptops to handle whatever life throws your way.
1x USB 2.0 1x USB 3.2 Gen 1 (Always On) 1x Thunderbolt™ 4 / USB4® 40Gbps (support data transfer, Power Delivery 3.0 and DisplayPort™ 1.4) 1x HDMI® 1.4b 1x Ethernet (RJ-45) 1x Headphone / microphone combo jack (3.5mm)
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
