We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
SteelSeries Arctis Nova 5 Wireless Gaming Headset: Flexible Wireless Audio. Ready for Every Session.
Enjoy immersive gaming audio with 40mm neodymium magnetic drivers and 360° spatial audio. With low-latency 2.4GHz wireless, Bluetooth 5.3 and a retractable ClearCast Gen 2.X microphone, it suits gaming across PC, Mac, consoles and compatible mobile devices.
At a Glance
Immersive Audio
40mm neodymium magnetic drivers deliver a 20Hz–22kHz frequency response with 360° spatial audio.
Clear Voice Chat
The fully retractable ClearCast Gen 2.X microphone features bidirectional noise cancelling and a 100Hz–10kHz frequency response.
Dual Wireless
Quick-Switch wireless combines low-latency 2.4GHz RF via a compact USB-C dongle with Bluetooth 5.3.
Long Battery Life
The rechargeable battery lasts up to 50 hours on 2.4GHz wireless or 60 hours on Bluetooth.
USB-C Charging
A USB-C charging port supports a 15-minute fast charge for up to 6 hours of use.
Lightweight Design
The black over-ear headset weighs 0.265kg and measures 17.46 x 8.95 x 18.59cm.
Detailed Sound with 360° Spatial Audio
The 40mm neodymium magnetic drivers deliver a 20Hz–22kHz frequency response, helping you hear game audio across a broad range. With 36Ω impedance, 93dBSPL sensitivity and under 1% THD, the headset is designed for clear, detailed listening.
360° spatial audio places sound around you for a more immersive gaming experience. The over-ear design keeps the focus on your game, music and chat.
ClearCast Gen 2.X Voice Communication
The fully retractable ClearCast Gen 2.X microphone uses bidirectional noise cancelling to help keep your voice clear during team chat. Its 100Hz–10kHz frequency response and -38dBV/Pa sensitivity support communication across gaming sessions.
On-headset power, mute and volume controls keep essential adjustments within easy reach. Retract the microphone when you are listening or moving between chat and general audio.
Two Wireless Modes, One Flexible Headset
Connect through low-latency 2.4GHz RF wireless using the compact USB-C dongle, or switch to Bluetooth 5.3 for compatible devices. Quick-Switch wireless makes it easy to move between the two connection options.
The rechargeable battery provides up to 50 hours on 2.4GHz wireless or up to 60 hours on Bluetooth. A 15-minute USB-C fast charge provides up to 6 hours, helping you get back into the action quickly.
Specifications
PERFORMANCE Processor | CPU: None Memory | RAM: None Storage Type: None Solid State Drive | SSD: None Hard Disk Drive | HDD: None Graphics | GPU: None Audio | Speakers: 40mm neodymium magnetic drivers; 20Hz–22kHz frequency response; 36Ω impedance; 93dBSPL sensitivity; under 1% THD; 360° spatial audio Camera | Webcam: None Microphone: Fully retractable ClearCast Gen 2.X microphone; bidirectional noise cancelling; 100Hz–10kHz frequency response; -38dBV/Pa sensitivity Battery: Rechargeable battery; up to 50 hours on 2.4GHz wireless or 60 hours on Bluetooth; 15-minute USB-C fast charge provides up to 6 hours Power Adaptor: None
DESIGN Display | Screen: None Touchscreen: None Keyboard: None Keyboard Backlight: None Colour: Black Dimensions (WxDxH): 17.46 x 8.95 x 18.59cm Weight: 0.265kg
FEATURES Wireless: 2.4GHz low-latency RF wireless via compact USB-C dongle Bluetooth: Bluetooth 5.3 Fingerprint Reader: None Optical Drive: None Other: Over-ear wireless gaming headset; Quick-Switch wireless; on-headset power, mute and volume controls; compatible with PC, Mac, PlayStation 4, PlayStation 5, Nintendo Switch, Meta Quest 2 and USB-C mobile devices Ports: 1x USB-C charging port; 1x USB-C wireless dongle connection
Condition
The item in this listing is:
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
