We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
HP Pavilion 24-ca0016na 23.8" All-in-One PC: Eight-Core Ryzen Power. A Smarter Desktop Setup.
Designed for productive home computing, everyday multitasking and entertainment, this all-in-one combines a powerful AMD Ryzen 7 processor with fast NVMe storage. Its 23.8-inch Full HD IPS display, integrated audio and wireless connectivity create a capable desktop setup with a clean, streamlined footprint.
At a Glance
Ryzen 7 Performance
AMD Ryzen 7 5700U delivers 8 cores, 16 threads and boost speeds up to 4.3GHz.
23.8-Inch Full HD
The 1920x1080 IPS display features an anti-glare finish, 250-nit brightness and 72% NTSC colour coverage.
8GB DDR4 Memory
8GB of DDR4-3200 RAM is fitted across 2 x 4GB SO-DIMM modules.
512GB NVMe SSD
A 512GB M.2 PCIe NVMe SSD provides responsive storage for files, applications and media.
Wi-Fi 6 Connectivity
Realtek Wi-Fi 6, Bluetooth 5.2 and Gigabit Ethernet provide flexible wired and wireless connections.
Windows 11 Home
Windows 11 Home provides the operating system for a familiar and modern desktop experience.
Confident Performance for Everyday Computing
The AMD Ryzen 7 5700U combines 8 cores and 16 threads with boost speeds of up to 4.3GHz, giving the Pavilion the responsiveness needed for work, browsing, streaming and everyday multitasking.
With 8GB of DDR4-3200 memory and integrated AMD Radeon Graphics, this all-in-one is equipped for a broad range of home and office tasks. The 512GB M.2 PCIe NVMe SSD helps applications and files load quickly.
Clear Full HD Viewing on a Micro-Edge Screen
Enjoy sharp, detailed images on the 23.8-inch Full HD IPS display, with a 1920x1080 resolution, anti-glare coating and 250-nit brightness. Its 72% NTSC colour coverage helps bring everyday content to life.
The micro-edge design keeps the focus on the screen while the snowflake white finish and natural silver stand create a clean, contemporary look. The display is mains powered and designed for comfortable desktop use.
A Complete Setup for Work and Communication
The 5MP infrared webcam includes privacy features, while integrated dual-array digital microphones help capture your voice. Audio by B&O and two 2.5W speakers provide clear sound for calls, videos and entertainment.
Wi-Fi 6, Bluetooth 5.2 and Gigabit Ethernet offer flexible networking, while the 1x USB-C 5Gbps, 2x USB-A 5Gbps, 2x USB-A 2.0 and 2x HDMI 1.4 ports make it easy to connect compatible devices and displays. The HP 710 white wireless keyboard completes the streamlined desktop arrangement.
PERFORMANCE
Processor | CPU
AMD Ryzen 7 5700U (8 cores, 16 threads, up to 4.3GHz boost)
Memory | RAM
8GB DDR4-3200 (2 x 4GB SO-DIMM)
Storage Type
SSD
Solid State Drive | SSD
512GB M.2 PCIe NVMe
Hard Disk Drive | HDD
None
Graphics | GPU
Integrated AMD Radeon Graphics
Audio | Speakers
Audio by B&O; 2x 2.5W speakers
Camera | Webcam
5MP infrared webcam with privacy features
Microphone
Integrated dual-array digital microphones
Battery
Mains powered
Power Adaptor
120W Smart AC power adaptor
DESIGN
Display
23.8” Full HD (1920x1080) IPS, anti-glare, 250 nits, 72% NTSC
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
