We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Need to stay productive on the go? The AMD Ryzen 7 processor in this Lenovo laptop has eight cores to help you power through your workday. So it won't freeze up when you're sharing your screen while going through spreadsheets. The Quad HD 16" display paired up with Dolby Audio speakers makes it a perfect device for movie nights. And the Full HD webcam will make sure you look sharp when chatting to friends and colleagues.
Good to know
- Hook up an external monitor, charge or transfer files with the two USB Type-C ports - 16 GB of RAM lets you quickly switch between your Chrome tabs and multi-task - It went through military-grade testing to make sure it can survive the knocks, bumps and drops of everyday use - WiFi 6E gives you a rock-steady and super-fast internet connection - The webcam privacy shutter lets you decide when you want to be seen on camera - Your photos, music and apps will load up quickly on the 1 TB SSD - The display has Low Blue Light, so you can work all day and still sleep soundly at night
Improved thermals. Improved performance.
Improved thermal engineering lets the IdeaPad Slim 5 handle the heaviest multitasking with ease. Accelerate your workflow and unleash your potential with up to AMD Ryzen™ 7 7730U processors with integrated CPUs and GPUs that make light work of the most demanding tasks. Everything’s backstopped by the adaptive performance and battery life optimization of the Lenovo AI Engine's Smart Power function. And with an up to 1TB PCIe SSD, there’s plenty of storage for media and entertainment
Thinner. Lighter. Stronger.
The IdeaPad Slim 5 is so thin and light that the more you travel, the more you’ll appreciate its slender, rugged, and Mil-SPEC-tested good looks. It’s built for life on the move, with a starting weight of 1.89kg, so you can carry it all day without breaking a sweat. It shrugs off knocks and bumps and is the perfect device for working in multiple locations and on business trips.
Supercharged visuals
The 16" display feels larger thanks to 4-sided narrow bezels and a 90% Active Area Ratio for more screen space. The up-to-2.5K display gives you vibrant colour and more contrast, with an up to 16" IPS display with 100% sRGB for excellent colour saturation. The 16:10 aspect ratio is great for watching movies but also document-friendly, and TÜV certification for low blue light keeps your eyes free from strain. A pair of Dolby Audio™ user-facing speakers deliver impressive sound quality for pure entertainment bliss.
Faster in every way
Make every minute count when you save time on everything you do. There are no passwords to slow your flow. Log in with an integrated fingerprint reader in the power button or secure facial recognition via the FHD IR camera. A privacy shutter built into the camera provides an extra layer of security. A larger touchpad ensures accurate navigation as you swipe, zoom, and scroll. And a Rapid Charge Boost offers 2 hours of battery life in only 15 minutes.
Toughness built right in
Thinner and lighter than ever, the IdeaPad Slim 5 is engineered on an aluminum chassis with a build quality that shrugs off everyday knocks and bumps while maintaining a slim profile. Its sleek good looks belie its innate toughness and are available in Cloud Grey, Abyss Blue, and Violet*. An optional metal case gives added protection on road trips and working in out-of-office environments. And it’s light enough that it’s never a hassle to carry.*Metal version only
1x USB 3.2 Gen 1 1x USB 3.2 Gen 1 (Always On) 2x USB-C® 3.2 Gen 1 (support data transfer, Power Delivery 3.0 and DisplayPort™ 1.4) 1x HDMI® 1.4b 1x Headphone / microphone combo jack (3.5mm) 1x microSD card reader
Condition
The item in this listing is: Open Box
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
