We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Take a revolutionary leap into real-world hybrid performance with 12th Gen Intel® Core™, an innovative design that distributes processing power to where you need it most.
IMMERSE YOURSELF IN THE ACTION
Experience your favourite games in stunning clarity with a 15.6" FHD display with 16:9 aspect ratio for plenty of usable display space. Featuring a 144Hz refresh rate, 300 nits brightness, and 100% sRGB for vibrant colors, you’ll enjoy immersive visuals with narrow bezels for a seamless experience.
STAND OUT IN ANY SETTING
The LOQ Essential’s lightweight, portable design is perfect for carrying from class to the dorm and everywhere between in style with its Luna Grey finish. Ample ports, including a 3-in-1 card reader, and a 720P camera with a privacy shutter ensure you can create content and stay connected to your essential study and gaming peripherals.
Precision is Key
Controls are designed for accuracy and comfort, featuring 1.3mm key travel for precise typing, and a built-in numeric pad for increased versatility in gaming scenarios. The keys also feature optional white backlighting.
Future-Proofed Storage & Expandability
16GB of 4800MHz DDR5 memory. Upgradable RAM and SSD slots ensure smooth multitasking and faster game loading. Expandable storage accommodates your growing game library or project needs, adapting and growing with you.
Stay Cool Under Pressure
Stay cool with our advanced cooling system featuring a huge 100mm fan with 0.15mm blades. Designed for optimal airflow, this setup keeps your laptop at safe temperatures during intense gaming sessions, ensuring peak performance and reliability.
Stay in the Game
Stay arena and classroom-ready with Lenovo LOQ Essential’s fast-charging 57Whr battery. Rapid Charge Pro offers a 30-minute boost to 50% capacity, 60-minute boost to 80%, and 120 minutes to 100%. With 78W charging support, you're ready to tackle any challenge.
Complete Your Gaming Setup
Thinking of setting up a sweet gaming station? Our accessories hit a balance of budget-consciousness and powerful performance, giving you the competitive edge you need in every battle. From gaming monitors with stunning visuals to gaming mice and keyboards for precision and style, we've got your input and output covered.
Nahimic® Audio by SteelSeries for Gamers, Immersive 3D Audio
Experience gaming on a new level with Nahimic by SteelSeries on the Lenovo LOQ Essential. Designed specifically for gamers, it delivers immersive 3D audio that enhances your in-game journey. Communicate with your teammates in crystal-clear quality or mix and share audio streams like a professional.
Embrace the Lenovo Vantage
Lenovo Vantage allows you to optimize settings elevating your gaming experience. You can adjust, customize, and maximize your laptop’s capabilities through our all-in-one suite of tools. With our real-time performance dashboard, nothing stands in the way of your success.
PERFORMANCE
Processor | CPU
Intel® Core i5-12450HX, 8C (4P + 4E) / 12T, P-core up to 4.4GHz, E-core up to 3.1GHz, 12MB
359.3 x 236 x 19.9-22.95 mm (14.15 x 9.29 x 0.78-0.90 inches)
Weight
Starting at 1.77 kg (3.9 lbs)
FEATURES
Operating System
Windows 11 Home
Ethernet
100/1000M (RJ-45)
Wireless
Wi-Fi® 6, 802.11ax 2x2
Operating System
Windows 11 Home
Bluetooth
Bluetooth 5.2
Fingerprint Reader
No Fingerprint Reader
Optical Drive
No Optical Drive
Ports
2x USB-A (USB 5Gbps / USB 3.2 Gen 1) 1x USB-C® (USB 5Gbps / USB 3.2 Gen 1), data transfer only 1x HDMI® 2.1, up to 8K/60Hz 1x Headphone / microphone combo jack (3.5mm) 1x Ethernet (RJ-45) 1x Card reader 1x Power connector
Condition
The item in this listing is:
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
