We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
MSI Creator A16 AI+: QHD+ Creative Power. Built for Ambitious Work.
The MSI Creator A16 AI+ combines an AMD Ryzen AI 9 HX 370 processor, 32GB of LPDDR5x memory and NVIDIA GeForce RTX 4060 graphics for demanding creative workflows and responsive multitasking. Its 16-inch QHD+ display, generous 99.9Wh battery and comprehensive connectivity make it a capable choice for creators who need performance at home, in the studio or on the move.
At a Glance
Ryzen AI Power
AMD Ryzen AI 9 HX 370 delivers 12 cores, 24 threads and boost speeds up to 5.1GHz.
QHD+ 240Hz Display
The 16-inch IPS-Level screen offers a 2560x1600 resolution, 16:10 aspect ratio, 240Hz refresh rate and 100% DCI-P3 coverage.
32GB LPDDR5x RAM
32GB of soldered LPDDR5x-7500 memory supports demanding applications and multitasking.
Fast 1TB SSD
A 1TB M.2 PCIe Gen4 NVMe SSD provides swift storage for projects, applications and files.
RTX 4060 Graphics
NVIDIA GeForce RTX 4060 Laptop GPU graphics feature 8GB of GDDR6 memory and up to 105W maximum graphics power with Dynamic Boost.
Modern Connectivity
Wi-Fi 7, Bluetooth 5.4, Gigabit Ethernet, USB4 with DisplayPort and HDMI 2.1 provide versatile connections.
Powerful Performance for Creative Work
The AMD Ryzen AI 9 HX 370 processor brings 12 cores, 24 threads and up to 5.1GHz boost speed to demanding workloads. Combined with 32GB of LPDDR5x-7500 memory, it is equipped for responsive multitasking across creative applications.
NVIDIA GeForce RTX 4060 Laptop GPU graphics add 8GB of GDDR6 memory, with up to 2250MHz boost and 105W maximum graphics power with Dynamic Boost. This gives the Creator A16 AI+ the graphical capability to handle visually demanding projects and applications.
Detailed QHD+ Visuals on a 16-Inch Canvas
The 16-inch QHD+ IPS-Level display delivers a sharp 2560x1600 resolution in a spacious 16:10 aspect ratio. Its 100% DCI-P3 coverage provides a wide colour range for detailed creative work.
A 240Hz refresh rate keeps motion smooth and responsive, whether you are reviewing fast-moving content or enjoying entertainment. The Lunar Grey finish gives the laptop a refined look to match its creator-focused design.
Ready for Work Wherever You Create
Stay connected with Qualcomm FastConnect 7800 Wi-Fi 7, Bluetooth 5.4 and Gigabit Ethernet. The port selection includes two USB 3.2 Gen 2 Type-A ports, USB4 Type-C with DisplayPort and Power Delivery 3.0, HDMI 2.1 and a 3.5mm microphone/headphone combo jack.
A 99.9Wh four-cell lithium-polymer battery supports mobile working, while the 2.1kg chassis measures 355.8 x 259.7 x 19.95mm. Windows 11 Home, a 1080p IR FHD webcam with HDR, a fingerprint reader and per-key RGB keyboard complete the practical setup.
PERFORMANCE
Processor | CPU
AMD Ryzen AI 9 HX 370 (12 cores, up to 5.1GHz boost, 24 threads, 36MB cache)
Memory | RAM
32GB LPDDR5x-7500 (soldered)
Storage Type
SSD
Solid State Drive | SSD
1TB M.2 PCIe Gen4 NVMe
Hard Disk Drive | HDD
None
Graphics | GPU
NVIDIA GeForce RTX 4060 Laptop GPU, 8GB GDDR6, up to 2250MHz boost, 105W maximum graphics power with Dynamic Boost
1x USB4 Type-C with DisplayPort, Power Delivery 3.0 and Thunderbolt 4 compatibility
1x HDMI 2.1
1x 3.5mm microphone/headphone combo jack
Condition
The item in this listing is:
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
