We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
The translucent parts on the keyboard and chassis, allows you to see through parts of the internals. With cybernetic-like trims and language from top to bottom, the Cyborg Series reimagine what the future entails.
NEXT-GEN HYBRID PERFORMANCE Up to Intel® Core ™ Ultra 7 processor 155H
With its lightning-fast processing speeds featuring Intel’s first integrated NPU for power-efficient AI acceleration and local inference for the laptop. The latest Intel® Core™ Ultra 7 processor 155H is a game-changer. Whether you're into gaming, content creation, or heavy multitasking, this is your ticket to a seamless and high-performance computing experience. 6 P-cores 8 E-cores 2 Low Power E-cores NPU inside
GEFORCE RTX 40 SERIES LAPTOPS BEYOND FAST
NVIDIA® GeForce RTX™ 40 Series Laptop GPUs power the world’s fastest laptops for gamers and creators. Built with the ultra-efficient NVIDIA Ada Lovelace architecture, they bring a quantum leap in performance with AI-powered DLSS 3 and enable lifelike virtual worlds with full ray tracing. Plus, the Max-Q suite of technologies optimizes system performance, power, battery life, and acoustics for peak efficiency.
NOW WITH AI
MSI Laptops accelerate applications faster and more efficient than ever before. They come standard with exclusive MSI Intelligent Technology that is capable of providing whole new AI features, taking automatic tuning to a whole new level.
SEAMLESSLY POLISHED MOVEMENTS
Experience every action vividly with the crisp and fluid 144Hz IPS-Level display.
LIGHT UP WITH GAMING STYLE
The Cyborg 15 AI is equipped with a 4-Zone RGB Keyboard with the lightened WASD and specially-designed keycaps. Enjoy the colorful light that shines like pulse energy giving you an immersive gaming experience with style!
NEXT-GEN COOLING FOR NEXT-GEN GAMING
The CPU & GPU Shared-Pipe design enables real-time heat dissipation balancing between CPU & GPU for improved efficiency. In conjunction with MSI exclusive thermal grease, ensuring maximum performance under extreme gaming.
EXTRAORDINARY WIRELESS EXPERIENCE
The latest Wi-Fi 6E delivers stunning speed while keeps the network smooth and stable even when sharing the network with numerous users.
UNLOCK ALL THE POTENTIAL
Get the mighty performance out of your laptop with the support of DDR5 memory. Enjoy even faster frequency, greater capacity, and better performance.
PCIe Gen 4 STORAGE SUPPORT
PCIe 4.0 effectively boosts daily workflow and has better signal reliability, integration, and connection for improved performance.
AUDIO EUPHORIA
DTS delivers immersive, accurate audio placement for gamers, giving you the competitive edge.
SEAMLESS GAMING EXPERIENCE
Developed under an exclusive partnership with BlueStacks, the MSI APP Player provides a seamless gaming experience between mobile gaming and the PC.
COMPLETE IO
USB 3.2 Gen2 Type-C / DP USB 3.2 Gen1 Type-A x2 RJ45 DC-in HDMI™ 2.1(4K@60Hz) Audio Combo jack Kensington Lock
PERFORMANCE
Processor | CPU
Intel Core Ultra 7 155H 16-Core 3.8GHz - 4.9GHz CPU
15.6" Full HD 1920 x 1080p 144Hz IPS 16:9 LCD Display
Touch Screen
Non-Touchscreen
Keyboard
4 RGB Zone Backlit Keyboard UK QWERTY Keyboard
Colour
Translucent Black
Dimensions (WxDxH)
35.936 cm x 25.034 cm x 2.29 cm
Weight
1.98 kg
FEATURES
Operating System
Windows 11 Home
Ethernet
Gigabit Ethernet (RJ-45)
Wireless
802.11a/b/g/n/ac/ax (Wi-Fi 6E)
Operating System
Windows 11 Home
Bluetooth
Bluetooth 5.3
Fingerprint Reader
No Fingerprint Reader
Optical Drive
No Optical Drive
Ports
2 x USB 3.2 Gen 1 USB-C 3.2 Gen 2 (supports DisplayPort Alt Mode) HDMI (4K support) LAN Headphone/microphone combo jack
Condition
The item in this listing is:
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
