We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
MSI Raider GE78 HX 13V 17.3": Desktop-Class Power. Built for Serious Gaming.
The MSI Raider GE78 HX 13V combines an Intel Core i9-13980HX processor, 32GB of DDR5 memory and NVIDIA GeForce RTX 4080 graphics for demanding gaming and creative workloads. Its 17.3-inch QHD+ display, advanced cooling and expansive connectivity make it a powerful choice for high-performance users.
At a Glance
Core i9 Performance
Intel Core i9-13980HX processor with 24 cores and speeds up to 5.6GHz.
QHD+ 240Hz Display
17.3-inch QHD+ IPS-Level display with 2560x1600 resolution, 240Hz refresh rate and 100% DCI-P3 typical coverage.
Memory & Storage
32GB DDR5-5600 memory and a fast 2TB M.2 PCIe 4.0 NVMe SSD.
Fast Connectivity
Intel Killer Wi-Fi 6E, Bluetooth 5.3 and 2.5Gb Ethernet provide flexible high-speed networking.
Powerful Portable Build
The Core Black chassis measures 380 x 298 x 22.85–28.75mm and weighs 3.1kg.
Windows 11 Home
Windows 11 Home provides the familiar platform for gaming, productivity and creative work.
High-End Processing and RTX 4080 Graphics
The Intel Core i9-13980HX brings 24 cores and speeds up to 5.6GHz to demanding games, content creation and multitasking. With 32GB of DDR5-5600 memory, the system is equipped to handle intensive workloads smoothly.
Dedicated NVIDIA GeForce RTX 4080 Laptop GPU graphics with 12GB of GDDR6 memory delivers the performance needed for graphically demanding gaming and creative applications. A 2TB M.2 PCIe 4.0 NVMe SSD provides responsive storage for your games, projects and files.
Detailed QHD+ Visuals on a 240Hz Screen
The 17.3-inch QHD+ IPS-Level display delivers 2560x1600 resolution for sharp, detailed visuals across games and applications. Its 240Hz refresh rate supports fluid on-screen motion, while the anti-glare finish helps keep reflections under control.
With 100% DCI-P3 typical coverage, the display offers a wide colour range for vivid gaming and creative work. The large 16:10 screen gives you generous space for viewing detailed scenes and working across multiple windows.
Immersive Audio and Complete Connectivity
MSI Cooler Boost 5 supports the high-performance hardware, while the 99.9Wh four-cell lithium-polymer battery provides substantial capacity for a powerful 17.3-inch laptop. The per-key RGB backlit SteelSeries keyboard includes a numeric keypad for responsive control and practical productivity.
A six-speaker Dynaudio system combines two 2W speakers with four 2W woofers, supported by Nahimic 3 and Hi-Res Audio. Connectivity includes Thunderbolt 4, multiple USB-C and USB-A ports, HDMI 2.1, an SD Express card reader, 2.5Gb Ethernet, Wi-Fi 6E and Bluetooth 5.3.
PERFORMANCE
Processor | CPU
Intel Core i9-13980HX (24 cores, up to 5.6GHz)
Memory | RAM
32GB DDR5-5600 (2x 16GB, 2 slots)
Storage Type
SSD
Solid State Drive | SSD
2TB M.2 PCIe 4.0 NVMe
Hard Disk Drive | HDD
None
Graphics | GPU
NVIDIA GeForce RTX 4080 Laptop GPU, 12GB GDDR6
Audio | Speakers
Six-speaker system: 2x 2W speakers and 4x 2W woofers, Dynaudio, Nahimic 3 and Hi-Res Audio
Camera | Webcam
IR Full HD webcam, 1080p at 30fps, with privacy shutter
1x Thunderbolt 4 USB-C with DisplayPort
2x USB-C 3.2 Gen 2 with DisplayPort
1x USB-C 3.2 Gen 2 with DisplayPort and Power Delivery
1x USB-A 3.2 Gen 1
1x USB-A 3.2 Gen 2
1x HDMI 2.1
1x RJ-45 Ethernet
1x SD Express card reader
1x 3.5mm microphone/headphone combo jack
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
