We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
The MSI Stealth 18 HX AI is a cutting-edge laptop designed for gaming, business, and creativity, featuring an 18-inch QHD+ IPS display with a 240Hz refresh rate for vivid visuals. Powered by the Intel Core Ultra 9 275HX processor and NVIDIA GeForce RTX 5070 Ti GPU, it excels in performance. Advanced cooling and AI optimisation ensure seamless operation across diverse tasks.
Game Changer
Powered by NVIDIA Blackwell, GeForce RTX 50 Series Laptop GPUs bring game-changing capabilities to gamers and creators. Equipped with a massive level of AI horsepower, the RTX 50 Series enables new experiences and next-level graphics fidelity. Multiply performance with NVIDIA DLSS 4, generate images at unprecedented speed, and unleash your creativity with NVIDIA Studio. All in the thinnest and longest lasting RTX laptops, optimised by Max-Q.
Intel® Core™ Ultra 9 275HX
Unlocking new level of performance with whole-new P-core & E-core architecture bringing improved performance per watt, the Intel® Core™ Ultra 9 processor 275HX is here to make portable gaming cooler, quieter with elite-level performance.
18" QHD 240Hz IPS Display
Indulge in unmatched realism with this QHD+ 2560x1600 resolution IPS display. Revel in the outstanding colour production thanks to 100% DCI-P3 and elevate your gaming experience with a swift 240Hz refresh rate. Immerse yourself in the true essence of gaming.
Webcam Shutter
Enhance privacy and security with a Webcam Shutter, allowing users to disable the laptop's camera and enjoy more privacy.
Speaker Mesh
Tailored sound system with black chrome mesh to highlight the state-of-the-art audio experience.
Touchpad
Customised design featuring a larger 12% touchpad space for you to control and feel the crisp feedback.
Fingerprint Reader
Fingerprint recognition can assist in safeguarding your privacy and enable you to quickly log in to your computer through biometric authentication.
Vapor Chamber Cooler
The new Vapor Chamber Cooler design, enhanced by the Cooler Boost Technology, is a key component of the Stealth 18 HX AI. With its increased heat capacity, this cutting-edge design effectively lowers both noise levels and temperatures.
PCIe Gen 4 SSD
PCIe 4.0 effectively boosts daily workflow and has better signal reliability, integration, and connection for improved performance.
WiFi 7
Wi-Fi 7 delivers up to 5.8 Gbps speeds on 5/6GHz with 320MHz channels, reducing latency and boosting performance even with multi-links.
Day to night Battery
The 99.9Whr battery capacity is packed to the legal flight limit. Use it anywhere with longer runtime.
PERFORMANCE
Processor | CPU
Intel Core Ultra 9 275HX 24-Core CPU Up to 5.4GHz Boost Clocks
1 x HDMI 2.1
1 x Headphone / Mic
1 x RJ-45
1 x SD Card Reader
2 x Thunderbolt 4 /w DP/PD
2 x USB 3.2 Gen2 Type-A
Condition
The item in this listing is:
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
