We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
With the ZenBook Duo 14 you can get things done in style, with efficiency and zero fuss. A powerful, yet elegant on-the-go companion, with productivity and creativity prioritised, with the all-new ScreenPad Plus secondary display with a tilting design, offering effortless ergonomics and seamless workflows. The latest Intel 11th Gen Core i7 processor is at the heart of this devices powerful performances, bringing you all the benefits of tomorrows technology today.
TWO SEAMLESS DISPLAYS
With a four-sided NanoEdge display that offers 400 nits of brightness, and ultra slim bezels, you can enjoy a truly immersive viewing experience. As well as being PANTONE validated for expert-caliber colour accuracy, this display also features TUV Rheinland certified blue-light emissions, making long creative sessions much less stressful, physically and mentally.
This device also boasts the brand new tilting ScreenPad Plus, an additional touchscreen that automatically tilts to a 7 degree angle, limiting glare and reflections to ensure your screen is as optimised for reading as possible. Multi-tasking has never been easier also thanks to the integrated ScreenPad Plus-optimised apps, designed to enhance your workflow and productivity.
HEAVYWEIGHT PERFORMANCE
Lightweight in mobility, but not performance. This laptop is fueled by an 11th Gen Intel Core i7 processor, which is complimented by superfast RAM, as well as an Intel Iris Xe and discrete NVIDIA graphics card. An rapid PCIe SSD is also present for near instantaneous boot times and rapid app loads.
SUPERCHARGED GRAPHICS
The outstanding NVIDIA GeForce MX450 graphics card delivers silky-smooth, stutter-free visuals, giving you full power in realizing your creative vision in photo and video o editing tasks. A colossal leap over previous generation MX graphics, if you are an editor or content creator, there’s no graphics card that is better suited to pleasing you.
WORK MORE PRODUCTIVELY ON THE GO
Bigger doesn’t mean better, and that’s the case with the ZenBook Duo 14. 3mm thinner than previous iterations, this device has reduced the need for internal cooling airflow thanks to the innovative tilting ScreenPad Plus which optimises airflow on its own. The battery life has also been improved to a staggering 17 hours for all-day efficiency. The expertly crafted and precision-engineered ErgoLift hinge tilts the keyboard by just 4.5 degrees for an ergonomic, stress-free typing experience.
NEXT-GENERATION CONNECTIVITY
Connect your favourite peripherals and accessories thanks to this laptop’s range of high-performance I/O ports, which even includes the latest Thunderbolt 4 USB-C ports. These versatile ports are capable of facilitating Power Delivery and DisplayPort connectivity, with the 40GB/s bandwidth also allowing for an external 8K display to be connected (or dual 4K UHD monitors). You’re on-the-go online experience will be bolstered by Wi-Fi 6 (802.11ax) capabilities, with the ASUS Wi-Fi Master Premium Technology also made available, making your creation and collaboration efforts much more effective.
EVOLVED COOLING
Featuring the innovative, new Active Aerodynamic System Plus, alongside the ErgoLift hinge function and tilting ScreenPad Plus, this device has enhanced cooling airflow by as much as 49%. This allows for an optimum internal environment to be achieved, temperature-wise, so you’re components can operate with maximum performance. A dual-fan setup with a large-bore heat pipe is also featured, which acts as a heat diversion mechanism, dissipating heat before it can build up. This laptop also utilises liquid-metal thermal compound on many of the components, so regardless of the workloads intensity, your device maintains optimum internal conditions.
14" Full HD 1920 x 1080p Main Touchscreen + Secondary Display
Touch Screen
Yes
Keyboard
Chiclet / UK / Illuminated
Colour
Blue
Dimensions (WxDxH)
324 x 222 x 17.3mm
Weight
1.57kg
FEATURES
Operating System
Windows 11 Home, 64-Bit, English OS
Ethernet
No Ethernet
Wireless
WiFi 802.11ax
Operating System
Windows 11 Home, 64-Bit, English OS
Bluetooth
Bluetooth 5.0
Fingerprint Reader
No Fingerprint Reader
Optical Drive
No Optical Drive
Other
Firmware TPM
Ports
1 x HDMI 1.4 1 x Headphone / Mic 1 x MicroSD Card Reader 2 x Thunderbolt 4 1 x USB 3.2 Gen1 Type-A
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
