We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
HP 14-dq6000na 14" HD Laptop N150 4GB DDR4 RAM 128GB Storage Snowflake white: Lightweight Everyday Computing. Ready for Windows 11.
The HP 14-dq6000na is suited to everyday home, study and office tasks, with an Intel Processor N150, 4GB DDR4 memory and 128GB UFS storage. Its 14" HD display, 1.46kg weight and 7.5-hour battery life make it easy to use around the home or take with you.
At a Glance
Intel N150 Processor
Intel Processor N150 delivers four cores and speeds of up to 3.6GHz.
14" HD Display
The 14" HD SVA Micro-Edge screen has a 1366x768 resolution, anti-glare finish, 250 nits brightness and 45% NTSC colour coverage.
4GB DDR4 Memory
The laptop includes 4GB of DDR4-3200 SDRAM in a 1 x 4GB configuration.
128GB UFS Storage
128GB of UFS storage provides space for your files, applications and Windows 11 Home.
Wi-Fi 6 Connectivity
Wi-Fi 6 with a 2x2 antenna works alongside Bluetooth 5.4 for wireless connections.
Slim Snow White Design
The snowflake white laptop measures 324 x 225 x 17.9mm and weighs 1.46kg.
Efficient Quad-Core Performance for Everyday Tasks
The Intel Processor N150 combines four cores with speeds of up to 3.6GHz for everyday computing. It is paired with 4GB DDR4-3200 SDRAM and integrated Intel UHD Graphics.
The 128GB UFS storage provides a practical home for your files and applications, while Windows 11 Home supplies the operating system. This configuration is well suited to everyday home, study and office use.
Comfortable Viewing on a 14-Inch HD Screen
The 14" HD SVA Micro-Edge display delivers a 1366x768 resolution in a compact format. Its anti-glare finish and 250 nits brightness help make the screen comfortable for everyday use.
The display has 45% NTSC colour coverage and is complemented by HP Dual Speakers with two speakers. An HD 1280x720 webcam and two built-in microphones support video calls and voice communication.
Portable Design with Practical Connectivity
At 1.46kg and 17.9mm thin, the snowflake white chassis is easy to carry between rooms or locations. The 41Wh 3-cell lithium-ion battery provides up to 7.5 hours of battery life, with fast charging to 50% in 45 minutes.
Ports include two USB-A 5Gbps ports, one USB-C 10Gbps port with DisplayPort Alt Mode, HDMI 1.4b and a 3.5mm headphone/microphone jack. Wi-Fi 6, Bluetooth 5.4 and an SD card reader add convenient ways to connect and transfer data.
PERFORMANCE
Processor | CPU
Intel Processor N150 (4 cores, up to 3.6GHz)
Memory | RAM
4GB DDR4-3200 SDRAM (1 x 4GB)
Storage Type
UFS
Solid State Drive | SSD
None
Hard Disk Drive | HDD
None
Graphics | GPU
Integrated Intel UHD Graphics
Audio | Speakers
HP Dual Speakers, 2 speakers
Camera | Webcam
HD 1280x720 webcam
Microphone
2 built-in microphones
Battery
41Wh, 3-cell lithium-ion
Power Adaptor
45W HP Smart AC Adapter
DESIGN
Display
14” HD (1366x768) SVA, anti-glare, 250 nits, 45% NTSC
Touch Screen
No
Keyboard
Full-size snow white keyboard
Colour
Snowflake white
Dimensions (WxDxH)
324 x 225 x 17.9mm
Weight
1.46kg
FEATURES
Operating System
Windows 11 Home
Ethernet
None
Wireless
Wi-Fi 6 (802.11ax), 2x2 antenna
Operating System
Windows 11 Home
Bluetooth
Bluetooth 5.4
Optical Drive
None
Ports
2x USB-A 5Gbps
1x USB-C 10Gbps with DisplayPort Alt Mode
1x HDMI 1.4b
1x 3.5mm combo headphone/microphone jack
1x SD card reader
Condition
The item in this listing is:
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
