We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
HP OMEN 16-ap0000na: Serious Gaming Power. AI-Ready Performance.
Built for demanding gaming, creative work and everyday productivity, this HP OMEN combines an AMD Ryzen AI 7 350 processor with dedicated NVIDIA GeForce RTX 5050 graphics. Its 16-inch 2K IPS display, fast 144Hz refresh rate and 1TB SSD provide a responsive foundation for play and productivity.
At a Glance
Ryzen AI Processing
AMD Ryzen AI 7 350 delivers 8 cores, 16 threads and boost speeds up to 5.0GHz, supported by an AMD Ryzen AI NPU up to 50 TOPS.
2K Gaming Display
The 16-inch 1920x1200 anti-glare IPS display combines a 144Hz refresh rate, 300 nits brightness and AMD FreeSync.
16GB DDR5 Memory
16GB of DDR5-5600 SODIMM memory is installed across two 8GB modules.
NVIDIA GeForce RTX 5050 Laptop GPU graphics with 8GB of dedicated GDDR7 memory work alongside integrated AMD Radeon 860M graphics.
Modern Connectivity
Wi-Fi 6E, Bluetooth 5.3, Gigabit Ethernet, HDMI 2.1 and USB-C with DisplayPort Alt Mode keep your devices connected.
Dedicated RTX Graphics for Gaming and Creation
The NVIDIA GeForce RTX 5050 Laptop GPU brings 8GB of dedicated GDDR7 graphics memory to demanding games and creative applications. It works alongside the integrated AMD Radeon 860M to provide capable graphics performance across a wide range of tasks.
Enjoy your games on a 16-inch 1920x1200 IPS display with a smooth 144Hz refresh rate and AMD FreeSync. The anti-glare finish and 300 nits brightness support comfortable viewing during extended sessions.
Ryzen AI Power for Fast, Flexible Performance
The 8-core, 16-thread AMD Ryzen AI 7 350 processor reaches up to 5.0GHz boost speed, giving the OMEN the power to handle gaming, multitasking and demanding everyday workloads. Its AMD Ryzen AI NPU delivers up to 50 TOPS for supported AI experiences, with Copilot+ PC support included.
With 16GB of DDR5-5600 memory and a fast 1TB PCIe 4.0 NVMe SSD, applications can load quickly and there is plenty of responsive space for games, files and projects. Windows 11 Home provides a familiar operating system for work, play and entertainment.
Purpose-Built Gaming Design and Connectivity
The Shadow black chassis includes a full-size UK keyboard with numeric keypad and 4-zone RGB backlighting, letting you personalise the look of your setup. Dual HP speakers with DTS:X Ultra and HP Audio Boost provide immersive sound, while the FHD HP TrueVision webcam has a privacy shutter for added control.
A generous selection of ports includes three USB-A connections, USB-C with DisplayPort Alt Mode and USB Power Delivery, HDMI 2.1, Gigabit Ethernet and a 3.5mm headphone/microphone combo jack. Wi-Fi 6E and Bluetooth 5.3 offer fast wireless connectivity, while the 83Wh 6-cell battery supports portable use in a 2.44kg design.
PERFORMANCE
Processor | CPU
AMD Ryzen AI 7 350 (8 cores, 16 threads, up to 5.0GHz boost)
AMD Ryzen AI NPU up to 50 TOPS; AMD FreeSync; TPM firmware support; Copilot+ PC
Ports
2x USB-A 3.2 Gen 1
1x USB-A 3.2 Gen 2
1x USB-C 3.2 Gen 2 with DisplayPort Alt Mode and USB Power Delivery
1x HDMI 2.1
1x RJ-45 Gigabit Ethernet
1x 3.5mm headphone/microphone combo jack
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
