We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
The MSI Cubi NUC 13MQG is a small yet powerful mini-desktop with an incredibly compact 0.826L design suitable for commercial office work or use as home-theatre/entertainment PC (supports UHD/4K 60Hz display output & quadruple-monitor setups). The Cubi NUC 13MQG i5 1345U FS 8GB 512GB VPRO W11P configuration is a Pre-configured system equipped with an Intel® Core i5 processor 1345U, 8GB DDR5 memory, 512GB M.2 SSD storage and Windows 11 PRO software. Features Intel® vPro®, Intel Wi-Fi AX211 & Bluetooth 5.3 connectivity. The easy-to-upgrade SFF case can house both M.2 (1 x 2280, 1x 2242) & 2.5-inch storage, as well as up to 64 GB of system memory (2 x DDR5 SO-DIMM slots), and is VESA-mountable for a cleaner desktop. Made with PCR (Post-consumer Recycled) plastic materials and recycled moulded pulp tray packing design. Front I/O connectivity includes a Mic-in/Headphone-out combo jack, 2x USB 10Gbps Type A and 1x Micro-SD card Reader. The rear I/O features dual 2.5Gbps ethernet LAN ports, 2x Thunderbolt 4, 2 x HDMI 2.1 and 2x USB 10Gbps Type A.
Maximize Space
The Cubi NUC is perfect for spaces with limited room, featuring a 0.826-liter chassis. It can be mounted behind a monitor, on a wall, or in digital signage, freeing up desk space and creating a tidier workspace.
DDR5 Dual-Channel Memory
DDR5 memory with dual-channel can enhance work efficiency and quality, processing large amounts of data and complex multitasking quickly and reducing waiting times and delays.
Thunderbolt 4
Thunderbolt 4 supports power delivery input of up to 100W, making it an excellent choice for both powering and displaying through a single port.
Quadruple Display Support
Supporting up to 4 displays with HDMI™-out and Thunderbolt 4 allows for increased productivity by providing more screen space to manage multiple applications simultaneously.
VESA Mountable Design
With its VESA Mountable design, the Cubi NUC Series can be easily installed in any location, providing users with greater flexibility and efficient space management in both home and office settings.
MSI AI ENGINE
Experience the convenience of MSI AI Engine automatically detecting user scenarios to provide the optimal display mode, eliminating the need for manual adjustments.
PERFORMANCE
Processor | CPU
Intel Core i5-1345U 3.5GHz - 4.7GHz 10-Core CPU
Memory | RAM
8GB DDR5 RAM (Upgradable to Max 64GB)
Storage Type
SSD / Solid State Drive
Solid State Drive | SSD
512GB PCIe 4.0 NVMe M.2 SSD
Hard Disk Drive | HDD
None
Graphics | GPU
Integrated Intel Iris Xe Graphics
Audio | Speakers
No Built in Speakers
Power Supply
120W AC Power Supply
DESIGN
Form Factor
Mini
Keyboard
Not Included
Colour
Black
Dimensions (WxDxH)
13.56 x 13.25 x 5.01 cm
Weight
0.625 kg
FEATURES
Operating System
Windows 11 Professional
Ethernet
2x 2.5 Gbit RJ-45 Ethernet Ports
Wireless
Intel Wi-Fi 6E AX 211
Bluetooth
Bluetooth 5.3
Optical Drive
No Optical Drive
Other
Ultra Small Compact Form Factor
Ports
PORTS: 4 x USB 3.2 Gen 2 (2 front, 2 rear) 2 x LAN (2.5Gigabit Ethernet) - RJ-45 1 x headphones/microphone 1 x HDMI output 2 x Thunderbolt 4/DisplayPort/USB-C (2 rear) (Power Delivery)
SLOTS: 2 (total) / 1 (free) x M.2 Card
BAYS: 1 (total) / 1 (free) x internal 2.5"
Condition
The item in this listing is:
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
