We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
HP 14-ep2500sa 14-inch Laptop: Everyday Essentials. Ready for Windows 11.
The HP 14-ep2500sa combines an efficient Intel N150 quad-core processor with 4GB of LPDDR5 memory and 128GB of UFS storage for everyday computing. Its compact 14-inch design, integrated Intel Graphics and Windows 11 Home make it a practical choice for home, study and general productivity.
At a Glance
Processor Power
Intel N150 delivers 4 cores, 4 threads and speeds of up to 3.6GHz.
HD Display
The 14-inch HD SVA screen provides a 1366 x 768 resolution, anti-glare finish and 250-nit brightness.
Memory & Storage
4GB of soldered LPDDR5-4800 memory is paired with 128GB of UFS storage.
Wireless Connectivity
Wi-Fi 6 with 2x2 support and Bluetooth 5.4 provide modern wireless connections.
Lightweight Design
The jet black laptop weighs 1.41kg and measures 323.7 x 215 x 17.9-32.5mm.
Windows 11 Home
Windows 11 Home in English provides the operating system for everyday use.
Efficient Everyday Performance
The Intel N150 processor combines 4 cores and 4 threads with speeds of up to 3.6GHz, giving the HP 14-ep2500sa a capable foundation for everyday tasks. Integrated Intel Graphics handles visual output without the need for a separate graphics card.
With 4GB of LPDDR5-4800 memory and 128GB of UFS storage, this laptop is well suited to browsing, documents, streaming and other general computing essentials. Windows 11 Home provides a familiar platform for getting work and study tasks done.
Comfortable 14-Inch Viewing
The 14-inch HD SVA display delivers a 1366 x 768 resolution with a 250-nit brightness level and 45% NTSC colour coverage. Its anti-glare micro-edge design helps create a practical viewing experience for everyday use.
A flicker-free screen, integrated Intel Graphics and the compact jet black chassis make this laptop easy to use across home, study and general productivity settings. The full-size membrane keyboard includes a dedicated Copilot key, while the HP Imagepad offers multi-touch control.
Connected for Work and Study
Wi-Fi 6 with 2x2 support and Bluetooth 5.4 provide dependable wireless connectivity for compatible networks and devices. The built-in HP True Vision 720p HD webcam features temporal noise reduction and a privacy shutter for video calls.
The connection options include two USB-A 5Gbps ports, a USB-C 5Gbps data-only port, HDMI 1.4b and a 3.5mm headphone/microphone combo. A 41Wh, 3-cell lithium-ion polymer battery supports portable use, while the dual speakers and integrated dual-array digital microphones complete the communication setup.
PERFORMANCE
Processor | CPU
Intel N150 (4 cores, up to 3.6GHz, 4 threads)
Memory | RAM
4GB LPDDR5-4800 (soldered)
Storage Type
UFS
Solid State Drive | SSD
None
Hard Disk Drive | HDD
None
Graphics | GPU
Integrated Intel Graphics
Audio | Speakers
Dual speakers
Camera | Webcam
HP True Vision 720p HD webcam with temporal noise reduction and privacy shutter
Microphone
Integrated dual-array digital microphones
Battery
41Wh, 3-cell lithium-ion polymer
Power Adaptor
NOT INCLUDED - Recommended spec is: 45W AC power adapter with smart pin connector
DESIGN
Display
14” HD SVA (1366x768), anti-glare micro-edge, 250 nits, 45% NTSC
Touch Screen
None
Keyboard
Full-size jet black membrane keyboard with Copilot key
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
