Features and specifications vary by model and all images are illustrative.
Please refer to specification pages for full details

Sony Cyber-Shot RX100 VII Compact Camera 20.1MP Tiltable Touchscreen Black

Sony Cyber-Shot RX100 VII Compact Camera with 20.1 Megapixels
SKU
170984-A
MPN
DSCRX100M7.CEH
EAN
4548736106338
£1,049.00 Save £30.00 Now £1,019.00
  • 20.1 Mega Pixels
  • Tiltable Touchscreen
  • Up to 20fps fast, Blackout-free Shooting with AF/AE tracking
  • Up to 90fps speed Single Burst Shooting to capture decisive moments
  • Anti-distortion shutter with silent shooting option
  • Real-time Eye AF for people during movie recording
OUT OF STOCK
Condition
Brand New

We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.

Warranty
12 Months

Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.

Delivery
Next Working Day Delivery on Orders Before 2pm

Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.

Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.

Returns
30 Day Money Back Returns

Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.

Broad zoom range from a pocket-size camera

The built-in ZEISS® Vario-Sonnar T* 24-200mm19 F2.8-4.5 zoom lens covers a broad zoom range equivalent to two standard zoom lenses (24-70mm and 70-200mm), all in a very compact size. It's configured with eight aspherical lens elements with 13 aspherical faces to achieve maximum resolution, clarity and contrast across the entire zoom range, and all the way out to the edge of the image. Four of Sony's original AA (advanced aspherical) elements help minimise spherical, coma and chromatic aberrations.

A new image sensor that delivers new levels of performance

The newly developed Exmor RS™ 1.0-type stacked CMOS image sensor works in tandem with the latest BIONZ X™ image-processing engine to deliver powerful levels of performance. The result is fast, Blackout-free Shooting20 at up to 20fps21 and Single Burst Shooting22 at up to 90fps. Reliable AF/AE tracking is possible thanks to rapid arithmetic processing at 60 times/sec.21 to predictively track subject motion, and the electronic viewfinder and LCD monitor also benefit, with improved image quality23 and smooth 60fps display during shooting. 

Up to 20fps fast, Blackout-free Shooting with AF/AE tracking

Now you can rely on Blackout-free Shooting20 at up to 20fps,21 complete with AF/AE tracking, so you won't lose track of a moving subject even at telephoto range. Precise, reliable AF/AE tracking is based on high-speed arithmetic processing at up to 60 times per second21 during continuous shooting.  (A) Blackout-free Shooting  (B) Shooting with blackouts

Ultra-fast 0.02-sec. AF with 357 phase-detection points 

The fast, highly accurate autofocus can achieve a remarkable 0.02-sec.24 acquisition speed, the world's fastest25, to capture fleeting moments with precision. A total of 357 focal-plane phase-detection AF points covering approx. 68% of the image area – the most in the world25 – work in conjunction with 425 contrast-detection AF points and High-density AF Tracking Technology to follow even erratically moving subjects reliably.

Real-time Tracking to maintain steady focus on your subject

For the first time in the RX series, Real-time Tracking is supported. When you're tracking a fast-moving subject, the camera's motion tracker uses a sophisticated subject recognition algorithm (AI)26 that draws on colour, pattern (brightness), distance (depth) and face/eye information to automatically recognise and maintain focus on your subject. During continuous shooting, the camera relies on AF calculations at up to 60 times/sec.21 to maintain high-accuracy tracking even as the subject's position changes moment by moment. Tracking can also be initiated through touch operation, for both stills and movies.

Specifications

Sensor
SENSOR TYPE1.0-type (13.2mm x 8.8mm) Exmor RS CMOS sensor, aspect ratio 3:2
NUMBER OF PIXELS (EFFECTIVE)Approx. 20.1 Megapixels

Lens
LENS TYPEZEISS Vario-Sonnar T* Lens, 15 elements in 12 groups (8 aspheric elements including AA lens)
F-NUMBER (MAXIMUM APERTURE)F2.8(W)-4.5(T)
ND FILTER-
FOCAL LENGTH (F=)f=9.0-72mm
ANGLE OF VIEW (35MM FORMAT EQUIVALENT)84deg.-12deg.30min.(24-200mm1)2
FOCUS RANGE (FROM THE FRONT OF THE LENS)AF (W: Approx. 8cm (0.27 ft.) to Infinity, T: Approx. 100cm (3.29 ft.) to Infinity)
OPTICAL ZOOM 8.0x
CLEAR IMAGE ZOOM (STILL IMAGE)20M Approx. 16x / 10M Approx. 22x / 5.0M Approx. 32x / VGA Approx. 121x3
CLEAR IMAGE ZOOM (MOVIE)4K: Approx. 12x / HD: Approx. 16x3
DIGITAL ZOOM (STILL IMAGE)20M Approx. 32x / 10M Approx. 44x / 5.0M Approx. 64x / VGA Approx. 121x3
DIGITAL ZOOM (MOVIE)Approx. 32x3

Screen
SCREEN TYPE 7.5cm(3.0type)(4:3) / 921,600 dots / Xtra Fine / TFT LCD
ADJUSTABLE ANGLE Up by approx. 180 degrees, down by approx. 90 degrees
DISPLAY SELECTOR (FINDER/LCD)Auto/EVF(Manual)/Monitor(Manual)
MF ASSIST MAGNIFICATION5.3x, 10.7x
TOUCH PANEL Yes

Viewfinder
SCREEN TYPE/NUMBER OF DOTS0.39-type electronic viewfinder(OLED), 2,359,296 dots
FIELD COVERAGE 100%
MAGNIFICATION Approx. 0.59x with 50mm lens at infinity, -1m-1(diopter) (35mm equiv.)
EYE POINT Approx. 20mm from the eyepiece, 19.8mm from the eyepiece frame at -1m-1(diopter) (CIPA standard)
DIOPTRE ADJUSTMENT-4.0 to +3.0m-1
BRIGHTNESS CONTROL Auto, Manual(5steps)

Camera
IMAGE PROCESSING ENGINE Yes (BIONZ X)
STEADYSHOT (STILL IMAGE) Optical
STEADYSHOT (MOVIE) Yes (Intelligent Active Mode, Optical type with electronic compensation, Anti Rolling type)
FOCUS TYPE Fast Hybrid AF(phase-detection AF/contrast-detection AF)
FOCUS MODE Single-shot AF, Automatic AF, Continuous AF, DMF, Manual Focus
FOCUS AREA Wide (357 points (phase-detection AF), 425 points(contrast-detection AF)), Zone, Center, Flexible Spot (S/M/L), Expanded Flexible Spot, Tracking (Wide/Zone/Center/Flexible Spot(S/M/L)/Expanded Flexible Spot)
OBJECT TRACKING Yes (Tracking) EYE AF[Still images] Human (Right/Left Eye Select) / Animal; [Movie] Human (Right/Left Eye Select)
LIGHT METERING MODE Multi Pattern, Center Weighted, Spot, Entire Screen Avg, Highlight
EXPOSURE COMPENSATION+/- 3.0EV, 1/3EV step

ISO SENSITIVITY (STILL IMAGE)(RECOMMENDED EXPOSURE INDEX) Auto(ISO100-12800, selectable with upper / lower limit), 100/125/160/200/250/320/400/500/640/800/1000/1250/1600/2000/2500/3200/4000/5000/6400/8000/10000/12800 (Extendable to ISO64/80), Multi-Frame NR:Auto(ISO100-12800), 100/200/400/800/1600/3200/6400/12800/256004
ISO SENSITIVITY (MOVIE)Auto:(ISO100Level-ISO12800Level, selectable with upper / lower limit), 100/125/160/200/250/320/400/500/640/800/1000/1250/1600/2000/2500/3200/4000/5000/6400/8000/10000/12800

WHITE BALANCE MODES Auto, Daylight, Shade, Cloudy, Incandescent, Fluor.: Warm White, Fluor.: Cool White, Fluor.: Day White, Fluor.: Daylight, Flash, Underwater Auto, C.Temp./Filter, Custom

WB MICRO ADJUSTMENT Yes(G7 to M7,57-step)(A7 to B7,29-step)

SHUTTER SPEED iAuto(4" - 1/2000) / Program Auto(30" - 1/2000) / Manual(Bulb, 30" - 1/2000) / Aperture Priority(30" - 1/2000) / Shutter Priority(30" - 1/2000)5

ELECTRONIC SHUTTER[Single Shooting] iAuto (4" - 1/32000) / Program Auto(30" - 1/32000) / Manual(30" - 1/32000) / Aperture Priority(30" - 1/32000) / Shutter Priority(30" - 1/32000);, [Continuous Shooting/Single Burst Shooting] 1/8 - 1/32000
APERTURE iAuto(F2.8/F11(W)) / Program Auto(F2.8/F11(W)) / Manual(F2.8/F11(W)) / Shutter Priority(F2.8/F11(W)) / Aperture Priority(F2.8/F11(W))

IMAGE CONTROL Contrast, Saturation, Sharpness, Creative Style, Color Space(sRGB / Adobe RGB), Quality(RAW / RAW&JPEG (Extra fine, Fine, Standard) / JPEG (Extra fine, Fine, Standard)

NOISE REDUCTION Long exposure NR:On/Off, available of shutter speeds longer than 1/3 sec., high ISO NR:Normal/Low/Off, Multi Frame NR: Auto, ISO100-25600

DYNAMIC RANGE FUNCTIONSOff, Dynamic Range Optimizer (Auto/Level 1-5), Auto High Dynamic Range (Auto Exposure Difference, Exposure difference Level (1.0-6.0EV, 1.0EV step)

SHOOTING MODEAUTO(Intelligent Auto/Superior Auto), Program Auto, Aperture Priority, Shutter Speed Priority, Manual Exposure, MR(Memory Recall) [body 3 sets / memory card 4 sets], Movie Mode(Program Auto, Aperture Priority, Shutter Speed Priority, Manual Exposure), HFR Mode(Program Auto, Aperture Priority, Shutter Speed Priority, Manual Exposure), Panorama, Scene Selection

SCENE SELECTION Portrait, Sports Action, Macro, Landscape, Sunset, Night Scene, Handheld Twilight, Night Portrait, Anti Motion Blur, Pet Mode, Gourmet, Fireworks, High Sensitivity

CONTINUOUS SHOOTING SPEED (MAXIMUM) (WITH MAX. RECORDING PIXELS)[AUTO/Electronic Shutter] Continuous Shooting Hi: approx. 20 fps, Continuous Shooting Mid: approx. 10 fps, Continuous Shooting Low: approx. 5.0 fps, Single Burst Shooting Hi: approx. 90fps6, Single Burst Shooting Mid: approx. 60fps6, Single Burst Shooting Low: approx. 30fps6 [Mechanical Shutter] Continuous Shooting Hi: -, Continuous Shooting Mid: approx. 10 fps, Continuous Shooting Low: approx. 3.0 fps 789

SELF-TIMER10sec. / 5sec. / 2sec. / 3 or 5 consecutive shots with 10sec. 5sec. or 2sec. delay selectable / Bracketing shots with 10sec. 5sec. or 2sec. delay selectable / Single Burst shots with 10sec. 5sec. or 2sec. delay selectable

DRIVE MODES
Single, Continuous shooting, Single Burst Shooting, Self-timer, Self-timer(cont.), Cont.-bracketing10, Single-bracketing10, White balance bracketing10, DRO bracketing

INTERVAL RECYes (1-60 sec. interval, 1-9999 shots, AE lock/AE tracking(High/Mid/Low))11

PANORAMA (SHOOTING)Sweep Panorama

PICTURE EFFECT
[Still Image]:Toy camera, Pop Color, Posterization, Retro Photo, Soft High-key, Partial Color, High Contrast Mono., Soft Focus, HDR Painting, Richtone Monochrome, Miniature, Watercolor, Illustration, [Movie]:Toy camera, Pop Color, Posterization, Retro Photo, Soft High-key, Partial Color, High Contrast Mono.

CREATIVE STYLE Standard, Vivid, Neutral, Clear, Deep, Light, Portrait, Landscape, Sunset, Night Scene, Autumn Leaves, Black & White, Sepia, Style Box

PICTURE PROFILE off/PP1-PP10(Black Level, Gamma(Movie, Still, Cine1-2, ITU709, ITU709 [800%], S-Log2, S-log3, HLG, HLG1, HLG2, HLG3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset)

NUMBER OF RECOGNISED SCENES
[Still Image]:Superior Auto: 44 / iAuto: 33, [Movie]:44

Flash
FLASH MODE Auto / Flash On / Slow Synchro / Rear Sync / Flash Off
FLASH TYPE Built-in, manual pop-upAF
ILLUMINATORAuto / Off
BRACKETING Yes
FLASH RANGEISO Auto: Approx.0.4m to 5.9m (1.31 ft. to 19.35 ft.) (W) / Approx. 1.0m to 3.1m (3.28 ft. to 10.17 ft.) (T), ISO12800: up to Approx. 12.4m (40.68 ft.) (W) / Approx. 7.0m (22.96 ft.) (T)

Recording

COMPATIBLE RECORDING MEDIA[XAVC S(100Mbps)] SDXC/SDHC Memory Card (UHS-I U3 or higher); [XAVC S(60Mbps/50Mbps)] SDXC/SDHC Memory Card (Class 10 or higher); [AVCHD/Still image] Memory Stick Duo, Memory Stick PRO Duo, Memory Stick PRO-HG Duo, Memory Stick Micro12, Memory Stick Micro(Mark2)12, SDXC/SDHC/SD Memory Card (Class 4 or higher), micro SDXC/SDHC/SD Memory Card (Class 4 or higher)12

RECORDING FORMAT[Still Image]:JPEG(DCF Ver.2.0,Exif Ver.2.31,MPF Baseline compliant), RAW(Sony ARW 2.3 format), [Movie]:XAVC S, AVCHD format Ver.2.0 compatible

RECORDING FORMAT (MOVIE AUDIO)XAVC S:LPCM 2ch, AVCHD:Dolby Digital(AC-3) 2ch(Dolby Digital Stereo Creator)

COLOUR SPACE (STILL)sRGB, Adobe RGB

DCF/DPOFDCF/DPOF/EXIF/MPF

STILL IMAGE NUMBER OF RECORDED PIXELS (IMAGE SIZE)3:2mode:20M(5,472×3,648) / 10M(3,888×2,592) / 5M(2,736×1,824), 4:3mode:18M(4,864×3,648) / 10M(3,648×2,736) / 5M(2,592×1,944) / VGA, 16:9mode:17M(5,472×3,080) / 7.5M(3,648×2,056) / 4.2M(2,720×1,528), 1:1mode:13M(3,648×3,648) / 6.5M(2,544×2,544) / 3.7M(1,920×1,920) , Sweep Panorama:Wide(12,416×1,856/5,536×2,160), Standard(8,192×1,856/3,872×2,160)

MOVIE RECORDING MODE (NTSC)NTSC/PAL Selector: [NTSC] AVCHD: 24M FX(1,920x1,080/60i) / 17M FH(1,920x1,080/60i), XAVC S 4K: 30p 100M(3,840x2,160/30p) / 30p 60M(3,840x2,160/30p) / 24p 100M(3,840x2,160/24p) / 24p 60M(3,840x2,160/24p), XAVC S HD:60p 50M(1,920x1,080/60p) / 60p 25M(1,920x1,080/60p) / 30p 50M(1,920x1,080/30p) / 30p 16M(1,920x1,080/30p) / 24p 50M(1,920x1,080/24p) / 120p 100M(1,920x1,080/120p) / 120p 60M(1,920x1,080/120p)

MOVIE RECORDING MODE (PAL)NTSC/PAL Selector: [PAL] mode AVCHD: 24M FX(1,920x1,080/50i) / 17M FH(1,920x1,080/50i), XAVC S 4K: 25p 100M(3,840x2,160/25p) / 25p 60M(3,840x2,160/25p), XAVC S HD:50p 50M(1,920x1,080/50p) / 50p 25M(1,920x1,080/50p) / 25p 50M(1,920x1,080/25p) / 25p 16M(1,920x1,080/25p) / 100p 100M(1,920x1,080/100p) / 100p 60M(1,920x1,080/100p)

HFRRecording: NTSC/PAL Selector: [PAL] mode XAVC S HD:50p 50M(1,920x1,080/250fps), 50p 50M(1,920x1,080/500fps), 50p 50M(1,920x1,080/1000fps) / 25p 50M(1,920x1,080/250fps), 25p 50M(1,920x1,080/500fps), 25p 50M(1,920x1,080/1000fps), NTSC/PAL Selector: [NTSC] mode XAVC S HD:60p 50M(1,920x1,080/240fps), 60p 50M(1,920x1,080/480fps), 60p 50M(1,920x1,080/960fps) / 30p 50M(1,920x1,080/240fps), 30p 50M(1,920x1,080/480fps), 30p 50M(1,920x1,080/960fps) / 24p 50M(1,920x1,080/240fps), 24p 50M(1,920x1,080/480fps), 24p 50M(1,920x1,080/960fps) Sensor Readout Number of effective pixels: Quality Priority:240fps/250fps(1,824x1,026),480fps/500fps(1,824x616),960fps/1000fps(1,244x420)/Shoot Time Priority:240fps/250fps(1,824x616),480fps/500fps(1,292x436),960fps/1000fps(912x308)

STILL IMAGE NUMBER OF RECORDED PIXELS (IMAGE SIZE) DURING MOVIE16:9mode:17M(5,472×3,080) / 7.5M(3,648×2,056) / 4.2M(2,720×1,528)

PROXY RECORDINGYes(1280 x 720(Approx.9Mbps))

Interface

INPUT AND OUTPUT TERMINALSMulti/Micro USB Terminal13, Hi-Speed USB (USB2.0), Micro HDMI, Microphone jack (3.5mm Stereo mini jack)

NFCNFC forum Type 3 Tag compatible, One-touch remote, One-touch sharing

WI-FIYes(IEEE802.11b/g/n(2.4GHz band))

BLUETOOTHYes (Bluetooth Standard Ver. 4.1 (2.4GHz band))

Power


POWER SOURCEDC3.6V(supplied battery) / DC5.0V(supplied AC Adaptor)
BATTERY SYSTEMRechargeable battery pack (NP-BX1)
POWER CONSUMPTION (CAMERA MODE)Approx. 2.1W with LCD monitor and approx. 2.3W with viewfinder(CIPA standard)
USB CHARGE/USB POWER SUPPLYYes (Shooting, Playback)
BATTERY LIFE(STILL IMAGES)(CIPA) Monitor:Approx. 260 / Approx. 130min., Monitor (When Auto Monitor off is set to 2sec):Approx. 310 / Approx. 155min., ViewFinder:Approx. 240 / Approx. 120min.14
BATTERY LIFE(MOVIES ACTUAL SHOOTING)(CIPA) Monitor:Approx. 40min., ViewFinder:Approx. 40min.
BATTERY LIFE(MOVIES CONTINUOUS SHOOTING)(CIPA) Monitor:Approx. 70min., ViewFinder:Approx. 70min.

Others


SHOOTING FUNCTIONS Face Detection, Face Registration, Still Image Recording (during movie recording), Smile shutter, Grid Line, Quick Navi, Digital Level Gauge (pitch and roll), WB Bracket, DRO Bracketing, MF Assist, Peaking (Display: Off/On) (Level: High/Mid/Low) (Color: Red/Yellow/Blue/White), Zebra, Marker Display, Audio Rec Level, Audio Level Display, Step Zoom / Quick Zoom, Self-portrait timer, TC/UB, Copyright Info, ISO Auto Minimum Shutter Speed, PC Remote Controll, Gamma Disp. Assist, [Mov]AF Tracking Sensitivity, [Mov]AF Drive Speed, Set File Name, Touch Shutter/Touch Focus/Touch Tracking, Touch Pad, My Menu, My Dial

PLAYBACK FUNCTIONSBRAVIA Sync(Control for HDMI), 9/25-frame index view, Auto Orientation, Slide Show, Forward/Rewind (Movie), Delete, Protect, Motion Shot Video, Beatuty Effect, Photo Capture, Rating, Automatic Image Rotation

TRILUMINOS COLOR Yes

4K IMAGE OUTPUT Yes

OPERATING TEMPERATURE0 degrees C. - +40 degrees C. / 32 degrees F. - 104 degrees F.
Print
PRINT Exif Print, PRINT Image Matching (PIM3)
Size & Weight
DIMENSIONS (W X H X D) (APPROX.)101.6 x 58.1 x 42.8 mm(4 in. x 2 3/8 in. x 1 11/16 in.)
WEIGHT (CIPA COMPLIANT)Approx. 302g (10.7oz.)(Battery and Memory Card are included) / Approx. 275g (9.8oz.)(Body Only)

Supplied Accesory
WHAT'S IN THE BOX

Rechargeable Battery Pack (NP-BX1), AC Adaptor, Micro USB cable, Wrist Strap, Strap Adapter, Instruction Manual

Condition

The item in this listing is: Brand New


Brand New

New, unopened, and unused products with full warranty and support.

Open Box

‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.

  • Box has been opened but device has never been used.
  • Item is in ‘as new’ condition, may have the odd minor handling mark.
  • Most likely retail packaging or may be in replacement box.
  • 12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).

Refurbished Products

Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!

Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!

Grade A - Excellent

‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.


  • Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
  • Item is in excellent condition, likely will only have minor marks.
  • May have retail packaging or may be in replacement box.
  • 12 Month Collect and Return Warranty* (Manufacturer/TEKshop).

Grade B - Very Good

‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.


  • Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
  • Item is in very good condition, will have visible marks and scratches.
  • May have retail packaging or may be in replacement box.
  • 12 Month Return to Base Warranty** (TEKshop)

Grade C - Good

‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.


  • Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
  • Item is in good condition, will have moderate marks and scratches.
  • May have retail packaging or may be in replacement box.
  • 12 Month Return to Base Warranty** (TEKshop).

Types of Warranty

*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.

** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.

*** All PC Components and Accessories will have Return To Base Warranty.

All graded items only include essential accessories. In most cases, just a charger.

ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)

Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.

Green Brand New Grading Badge Icon Brand New

  • Sealed item
  • Original retail packaging
  • 12 Month manufacturer warranty
  • Backed up with 12 month TEKshop collect and return warranty

Blue Open Box Grading Badge Icon Open Box

  • Box has been opened but goods are in 'like-new' condition
  • Original retail packaging / OEM box
  • Casing may have very minor handling marks from inspection
  • 12 Month collect and return warranty from manufacturer or TEKshop

Orange Grade A Grading Badge Icon Grade A

  • Device will be in excellent condition with minimal, to no, signs of use
  • May have light scratches/marks/blemishes
  • Fully functional and updated to the latest operating system/firmware
  • Professionally refurbished (tested, inspected and cleaned) by qualified specialist
  • Original accessories, may come in generic packaging
  • 12 month collect and return warranty from manufacturer or TEKshop

Red Grade B Grading Badge Icon Grade B

  • Device will be in good condition with signs of usage
  • May have visible scratches/marks/blemishes
  • Fully functional and updated to the latest operating system/firmware
  • Professionally refurbished (tested, inspected and cleaned) by qualified specialist
  • Original accessories, may come in generic packaging
  • 12 month return to base warranty from TEKshop

Warranty

We stand by our products!

All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.

All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.

Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.

In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.