We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Our use of sustainable materials helps reduce the environmental impact of making and recycling them. OptiPlex desktops are made with up to 56.7% recycled plastic, including ITE-derived closed loop plastic. Select OptiPlex desktops are certified ENERGY STAR 8.0, carry TCO Generation 9 certifications, and are EPEAT Gold registered with Climate+ designations. With Climate+, these desktops have met the industry's best practices for decarbonization.
Dell Optimizer
Personalised performance that automatically responds to your workstyle, with advanced privacy features and built-in AI that optimises audio, connectivity, productivity and configurability, all in one software.
Modern device management
Protect endpoints, optimise the health & performance across devices, and enhance productivity. Single BIOS strategy: OptiPlex makes it easier for IT admins to manage numerous devices. OptiPlex offers one BIOS for All-in-Ones, and one BIOS across Towers, Small Form Factors and Micro Form Factors.
Dell Manageability Solutions: Designed to allow IT admins to deploy drivers, configure BIOS, monitor devices, and manage updates - reliably and easily, all while integrating with existing endpoint management solutions. Dell offers the industry's first Binary Large Object (BLOB) package-based solution, for securely configuring & managing endpoints, using Microsoft Intune.
Dell Trusted Update Experience: All new offering simplifies the update experience for your fleet of devices. We pack the latest BIOS, drivers, and firmware versions for our customers with Dell-exclusive capabilities.
Thin Client Solution
Pair the OptiPlex All-in-One with Dell ThinOS, Dell Hybrid Client or Windows 10 IoT Enterprise for a personalised thin client solution delivering confident access to your virtual workspaces. All powered by Cloud Client Workspace.
Dell Trusted Devices
Reduce the Attack Surface of Your Fleet with OptiPlex. OptiPlex is a part of the industry's most secure commercial PC family from Dell, with built-in security features that keep you protected and give you visibility to threats for swift action. OptiPlex customers trust our secure desktop solutions, featuring TPM 2.0, lockable stands and mounts, smart authentication options and chassis intrusion switches.
Be secure from first boot: Rigorous, state-of-the-art supply chain controls and Dell-unique Secured Component Verification reduce the risk of product tampering.
Stay protected from evolving threats: Only Dell offers off-host BIOS and firmware verification, providing greater security than other PCs. Comprehensive security support further minimises the risk of attack in-use.
Early-alert threat detection: Indicators of Attack, an early-alert feature offered only by Dell, scans for behavior-based threats before they can do damage, e.g., BIOS attacks, chassis intrusion.
Safeguard user credentials: Our unique security chip offers an extra, hardware-based layer of security against credential theft.
Modern management and reliability
OptiPlex invests in reliable product experiences designed with quality-tested, sustainable components built to last and perform.
Work your way
Aesthetics are in: Choose a sleek silver design (OptiPlex All-in-One Plus) or dark gray design (OptiPlex All-in-One) with matching stands.
Everything at your fingertips: Work comfortably with choice of TUV Low Blue Light certified touch and non-touch panels.
Upgraded inside and out: Expand your performance with up to 64GB DDR5 memory, and up to (2) M.2 storage drives, plus optional AMD discrete graphics options.
Ergonomic stand options
Ergonomic stand options are designed to match Dell displays for a seamless dual display set up. The Height Adjustable Stand can rotate 90 degrees, tilt, and pivot to best suit users' needs.
New FHD HDR Camera
High dynamic range (HDR) technology automatically adjusts clarity in any lighting environment including low light, direct sunlight or high contrast lighting conditions with greater tonal range.
Intelligent Audio
Adaptive Audio adjusts speakers and mics to users proximity while Intelligent Audio provides automatic noise cancellation based on environment.
Create a comfortable workspace with business all-in-ones featuring industry-leading performance, brilliant displays and ergonomic stand options.
PERFORMANCE
Processor | CPU
Intel Core i5-14500T 14-Core 1.70GHz - 4.80GHz CPU
Memory | RAM
16GB DDR5 Memory (RAM) (2x SO-DIMM RAM Slots)
Storage Type
SSD / Solid State Drive
Solid State Drive | SSD
512GB M.2 NVMe PCIe SSD
Hard Disk Drive | HDD
None
Graphics | GPU
Integrated Intel UHD Graphics 770
Audio | Speakers
Built in Speakers
Camera | Webcam
No Built in Camera
Microphone
No Built in Microphone
Battery
Mains Powered
Power Adaptor
130W Power Supply
DESIGN
Display
23.8" Full HD 1920 x 1080p LCD Display
Touch Screen
Non-Touchscreen
Keyboard
UK QWERTY Keyboard
Colour
Grey
Dimensions (WxDxH)
540 x 354.3 x 57.9 mm
Weight
5.61 kg
FEATURES
Operating System
Windows 11 Professional
Ethernet
Gigabit Ethernet (RJ-45)
Wireless
Wi-Fi 6 (802.11ax)
Operating System
Windows 11 Professional
Bluetooth
Yes
Fingerprint Reader
No Fingerprint Reader
Optical Drive
No Optical Drive
Ports
USB 4 USB 3.2 HDMI DisplayPort USB-C
Condition
The item in this listing is:
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
