We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Microsoft Surface Pro 12-inch Snapdragon X Plus X1P-42-100: Versatile Performance. A Lightweight Windows 11 Experience.
The Microsoft Surface Pro combines an 8-core Qualcomm Snapdragon X Plus processor with 16GB of LPDDR5x memory and 512GB of UFS storage. Its 12-inch PixelSense touchscreen, compact 686g design and long-lasting battery make it well suited to work, study and everyday use on the move.
At a Glance
Snapdragon Performance
Qualcomm Snapdragon X Plus processor with 8 cores and integrated Qualcomm Adreno GPU.
PixelSense Touchscreen
12-inch PixelSense LCD touchscreen with a 2196 × 1464 resolution, 3:2 aspect ratio and up to 90Hz refresh rate.
16GB Memory
16GB of LPDDR5x memory provides a responsive foundation for everyday computing.
512GB UFS Storage
512GB of UFS storage space provides room for files, applications and media.
Modern Connectivity
Wi-Fi 7 and Bluetooth 5.4 support fast wireless connections, while two USB-C / USB 3.2 ports add flexible connectivity.
Slim and Light
The 274.4 × 189.8 × 7.8mm design weighs just 686g for easy portability.
Clear, Responsive Visuals on a 12-Inch PixelSense Screen
The 12-inch PixelSense LCD touchscreen delivers a detailed 2196 × 1464 resolution with a practical 3:2 aspect ratio. This gives documents, web pages and creative work a comfortable vertical layout.
With refresh rates of up to 90Hz, scrolling and touch interactions feel smooth and responsive. The compact screen size keeps the Surface Pro easy to use wherever you are.
Efficient Snapdragon Power with Ample Storage
The 8-core Qualcomm Snapdragon X Plus processor works with 16GB of LPDDR5x memory to support everyday work, study and entertainment. Integrated Qualcomm Adreno graphics handle visual output across the PixelSense display.
With 512GB of UFS storage, there is generous space for important files, applications and media. Windows 11 Home provides the familiar environment for getting things done.
Built for Mobile Working and Communication
The 38Wh battery provides up to 16 hours of local video playback or up to 12 hours of active web usage. That makes the lightweight Surface Pro a practical companion for working away from a desk.
A 1080p Full HD front-facing camera supports Windows Hello, while the 10MP Ultra HD rear-facing camera can record video at up to 4K and 30fps. Wi-Fi 7, Bluetooth 5.4 and two USB-C / USB 3.2 ports keep connections flexible.
PERFORMANCE
Processor | CPU
Qualcomm Snapdragon X Plus (8-core) 3.40GHz
Memory | RAM
16GB LPDDR5x
Storage Type
UFS
Solid State Drive | SSD
512GB
Hard Disk Drive | HDD
None
Graphics | GPU
Qualcomm Adreno GPU
Audio | Speakers
Built in Speakers
Camera | Webcam
1080p Full HD front-facing camera with Windows Hello; 10MP Ultra HD rear-facing camera, up to 4K video at 30fps
Microphone
Integrated Microphone
Battery
38Wh; up to 16 hours local video playback or 12 hours active web usage
Power Adaptor
Not included - Required 27W Minimum USB Type-C Charger
DESIGN
Display
12-inch PixelSense LCD touchscreen, 2196 × 1464 pixels, 3:2 aspect ratio, up to 90Hz
Touch Screen
Yes, Multi-touch
Keyboard
Not included
Colour
Violet (Purple)
Dimensions (WxDxH)
274.4 × 189.8 × 7.8mm
Weight
686g
FEATURES
Operating System
Windows 11 Home
Ethernet
No Onboard Ethernet
Wireless
Wi-Fi 7
Operating System
Windows 11 Home
Bluetooth
Bluetooth 5.4
Fingerprint Reader
No Fingerprint Reader
Optical Drive
Not Included
Other
NFC and Wireless Charging for Pen (Sold Separately)
Ports
2 × USB-C / USB 3.2 1 × Surface Pro 12-inch Keyboard connector
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
