We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Microsoft Surface Laptop 13" Snapdragon X Plus X1P-42-100 16GB 512GB Storage: Touchscreen versatility. Effortless everyday performance.
Designed for work, study and everyday productivity, this compact Surface Laptop combines an 8-core Snapdragon X Plus processor with 16GB LPDDR5x memory and 512GB UFS storage. Its 13-inch PixelSense touchscreen, long battery life and 1.22kg design make it easy to use wherever the day takes you.
At a Glance
Snapdragon X Plus
The Snapdragon X Plus X1P-42-100 features 8 cores and speeds of up to 3.4GHz.
PixelSense Touchscreen
The 13-inch display delivers 1920 x 1280 resolution, a 3:2 aspect ratio, 400 nits brightness and 10-point multi-touch.
Memory & Storage
16GB soldered LPDDR5x memory is paired with 512GB UFS storage.
Integrated Graphics
Integrated Qualcomm Adreno graphics work alongside a Qualcomm Hexagon NPU delivering up to 45 TOPS.
Wireless Connectivity
Wi-Fi 7 and Bluetooth 5.4 provide modern wireless connectivity.
Slim & Lightweight
The Ocean Grey laptop measures 285.65 x 214.14 x 15.6mm and weighs 1.22kg.
A Versatile 13-Inch PixelSense Touchscreen
The 13-inch PixelSense LCD touchscreen offers 1920 x 1280 resolution in a spacious 3:2 aspect ratio. Its anti-reflective finish and 400 nits brightness help keep content clear, while 10-point multi-touch provides an intuitive way to interact with Windows 11 Home.
A backlit full-size membrane keyboard includes a dedicated Copilot key, giving the laptop a comfortable layout for everyday typing. The compact design keeps this touchscreen machine easy to carry between home, work and study.
Confident Connections and Surface Security
Stay connected with Wi-Fi 7, Bluetooth 5.4 and a practical selection of ports: two USB-C ports with USB 3.2, charging and DisplayPort 1.4a, plus one USB-A 3.1 port and a 3.5mm headphone jack. OmniSonic speakers with Dolby Atmos provide immersive audio, while dual Studio microphones with voice focus support clearer voice capture.
The 1080p Full HD Surface Studio Camera supports Windows Hello facial recognition, complemented by a fingerprint power button. TPM 2.0 and the Microsoft Pluton security processor add further hardware-based protection.
PERFORMANCE
Processor | CPU
Snapdragon X Plus X1P-42-100 (8 cores, up to 3.4GHz)
Memory | RAM
16GB LPDDR5x (soldered)
Storage Type
UFS
Solid State Drive | SSD
512GB UFS
Hard Disk Drive | HDD
None
Graphics | GPU
Integrated Qualcomm Adreno GPU; Qualcomm Hexagon NPU up to 45 TOPS
Audio | Speakers
OmniSonic speakers with Dolby Atmos
Camera | Webcam
1080p Full HD Surface Studio Camera with Windows Hello facial recognition
Microphone
Dual Studio microphones with voice focus
Battery
50Wh, 4-cell lithium-ion; up to 23 hours local video playback
Power Adaptor
NOT INCLUDED - Recommended spec is: 45W USB-C
DESIGN
Display
13” 1920x1280 PixelSense LCD touchscreen, 3:2 aspect ratio, anti-reflective, 400 nits, up to 60Hz
Touch Screen
Yes, 10-point multi-touch
Keyboard
Full-size backlit membrane keyboard with Copilot key
Colour
Ocean Grey
Dimensions (WxDxH)
285.65 x 214.14 x 15.6 mm
Weight
1.22kg
FEATURES
Operating System
Windows 11 Home
Ethernet
None
Wireless
Wi-Fi 7 (802.11be)
Operating System
Windows 11 Home
Bluetooth
Bluetooth 5.4
Fingerprint Reader
Yes, fingerprint power button
Optical Drive
None
Other
Windows Hello; TPM 2.0; Microsoft Pluton security processor; 3:2 aspect ratio; 45 TOPS NPU
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
