We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Dell Pro 16 PC16250 16" Laptop: Smart Everyday Performance. Ready for Business and Beyond.
The Dell Pro 16 PC16250 combines an Intel Core Ultra 5 225U processor, 16GB DDR5 memory and a fast 512GB PCIe 4.0 NVMe SSD for capable everyday computing. Its 16-inch FHD+ IPS display, Windows 11 Pro and comprehensive connectivity make it well suited to home working, office productivity and versatile business use.
At a Glance
Core Ultra Processing
Intel Core Ultra 5 225U processor with 12 cores and speeds up to 4.8GHz.
16-Inch FHD+ Display
16-inch 1920x1200 IPS screen with anti-glare coating, 300 nits brightness and a 60Hz refresh rate.
16GB DDR5 Memory
16GB DDR5-5600 RAM is installed in one SO-DIMM, with two slots supporting up to 64GB.
Wi-Fi 6E, Bluetooth 5.4, Gigabit Ethernet, Thunderbolt 4, USB-C, USB-A and HDMI 2.1 keep connections flexible.
Windows 11 Pro
Windows 11 Pro 64-bit provides a professional operating system for work and everyday use.
Efficient Intel Core Ultra Performance
The Intel Core Ultra 5 225U processor brings 12 cores and speeds of up to 4.8GHz to the Dell Pro 16. Paired with 16GB of DDR5-5600 memory, it is equipped for responsive multitasking across office applications, web browsing and everyday workloads.
Integrated Intel Graphics uses shared system memory for practical visual performance, while the Intel AI Boost NPU delivers up to 12 TOPS for supported AI workloads. The system also includes up to 8 TOPS of graphics processing capability.
A Spacious 16-Inch FHD+ Workspace
The 16-inch FHD+ IPS display provides a 1920x1200 resolution and a useful 16:10 workspace for documents, spreadsheets and web pages. Its 300 nits brightness, anti-glare finish and 60Hz refresh rate support comfortable everyday viewing.
The Magnetite chassis has a textured finish and measures 358 x 251.8 x 18.89–20.85mm, with a weight of 1.92kg. A UK English backlit keyboard with numeric keypad and Copilot key adds practicality for office-focused work.
Flexible Connections for Modern Work
Connect to networks using Wi-Fi 6E or Gigabit Ethernet, with Bluetooth 5.4 available for compatible peripherals. The port selection includes Thunderbolt 4 with DisplayPort 2.1 and Power Delivery, USB-C with DisplayPort Alt Mode and Power Delivery, two USB-A 3.2 Gen 1 ports and HDMI 2.1.
For meetings, the FHD RGB and IR camera records at 1920x1080 and includes HDR, temporal noise reduction and a privacy shutter. Dual-array microphones, stereo speakers with Waves MaxxAudio Pro and facial recognition help complete the professional setup.
PERFORMANCE
Processor | CPU
Intel Core Ultra 5 225U (12 cores, up to 4.8GHz)
Memory | RAM
16GB DDR5-5600 (1 x 16GB SO-DIMM), 2 slots, supports up to 64GB
Storage Type
SSD
Solid State Drive | SSD
512GB M.2 2230 PCIe 4.0 NVMe
Hard Disk Drive | HDD
None
Graphics | GPU
Integrated Intel Graphics, shared system memory, up to 8 TOPS
Audio | Speakers
Stereo speakers, Waves MaxxAudio Pro, Realtek ALC3204, 2 x 2.5W
Camera | Webcam
FHD RGB and IR camera, 1920x1080 at 30fps, HDR, temporal noise reduction and privacy shutter
Microphone
Dual-array microphones
Battery
55Wh, 3-cell, ExpressCharge and ExpressCharge Boost capable
UK English backlit keyboard with numeric keypad and Copilot key
Colour
Magnetite, textured finish
Dimensions (WxDxH)
358 x 251.8 x 18.89–20.85 mm
Weight
1.92kg
FEATURES
Operating System
Windows 11 Pro 64-bit
Ethernet
Gigabit Ethernet, 10/100/1000Mbps
Wireless
Intel Wi-Fi 6E AX211, 2x2, 802.11ax
Operating System
Windows 11 Pro 64-bit
Bluetooth
Bluetooth 5.4
Fingerprint Reader
None
Optical Drive
None
Ports
2x USB-A 3.2 Gen 1; 1x USB-C 3.2 Gen 2 with DisplayPort Alt Mode and Power Delivery; 1x Thunderbolt 4 with DisplayPort 2.1 and Power Delivery; 1x HDMI 2.1; 1x RJ-45 Gigabit Ethernet; 1x 3.5mm headset jack; 1x 4.5mm power-adapter port
Condition
The item in this listing is:
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
