We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Dell Pro 14 PC14250 14" Core 5 120U: Smart, capable performance. Ready for professional productivity.
The Dell Pro 14 PC14250 combines an Intel Core 5 120U processor, 16GB DDR5 memory and fast 512GB NVMe SSD storage in a compact 1.36kg design. With Windows 11 Pro, versatile connectivity and a privacy-conscious 720p HD RGB and IR webcam, it is well suited to work, study and everyday business computing.
At a Glance
Core 5 Processing
Intel Core 5 120U delivers 10 cores, 12 threads and speeds up to 5GHz.
14-Inch WUXGA
The 14-inch anti-glare IPS display offers 1920 x 1200 resolution, a 16:10 aspect ratio and 300 nits brightness.
Memory & Storage
16GB DDR5-5200 memory pairs with a 512GB M.2 2230 PCIe 4.0 NVMe SSD.
Flexible Connectivity
Wi-Fi 6E, Gigabit Ethernet, USB4 with Thunderbolt 4, USB-C, USB-A and HDMI 2.1 support a wide range of connections.
Portable Power
A 55Wh 3-cell battery supports a lightweight 1.36kg design.
Windows 11 Pro
Windows 11 Pro 64-bit provides the operating system for professional use.
Responsive Performance for Everyday Work
The Intel Core 5 120U processor features 10 cores, 12 threads and speeds up to 5GHz for capable everyday performance. Integrated Intel Graphics handles the visual output while keeping the system streamlined.
With 16GB of DDR5-5200 memory and a 512GB PCIe 4.0 NVMe SSD, the Dell Pro 14 is equipped for multitasking, documents and day-to-day applications. The two SO-DIMM slots support up to 64GB of memory for future expansion.
A Clear, Comfortable 14-Inch Workspace
The 14-inch WUXGA IPS display provides a 1920 x 1200 resolution and spacious 16:10 working area. Its anti-glare finish, 300 nits brightness and 60Hz refresh rate make it well suited to general productivity.
A textured Magnetite black finish gives the clamshell design a professional look, while the compact dimensions of 313.7 x 225.3 x 18.9–20.4mm make it easy to carry between workspaces. The backlit UK English QWERTY keyboard includes a dedicated Copilot key.
Modern Connections for Work and Collaboration
The port selection includes USB-C 3.2 Gen 2 with DisplayPort Alt Mode and Power Delivery, plus USB4 with Thunderbolt 4 and DisplayPort Alt Mode. Two USB-A 3.2 Gen 1 ports, HDMI 2.1, Gigabit Ethernet and a 3.5mm headphone/microphone combo jack add further flexibility.
Wi-Fi 6E and Bluetooth support wireless working, while the 720p HD RGB and IR webcam includes a privacy shutter, face recognition and TNR camera technology. Dual-array microphones and Realtek ALC3204 audio with Waves MaxxAudio Pro complete the communication features.
PERFORMANCE
Processor | CPU
Intel Core 5 120U (10 cores, 12 threads, up to 5GHz)
Memory | RAM
16GB DDR5-5200 (1 x 16GB SO-DIMM), 2 slots, up to 64GB
Storage Type
SSD
Solid State Drive | SSD
512GB M.2 2230 PCIe 4.0 NVMe
Hard Disk Drive | HDD
None
Graphics | GPU
Integrated Intel Graphics
Audio | Speakers
Realtek ALC3204 audio with Waves MaxxAudio Pro; 2x 2.5W speakers
Camera | Webcam
720p HD RGB and IR webcam, privacy shutter, face recognition
Microphone
Dual-array microphones
Battery
55Wh, 3-cell
Power Adaptor
65W AC adaptor, 4.5mm barrel connector and USB-C Power Delivery
1x USB-C 3.2 Gen 2 with DisplayPort Alt Mode and Power Delivery
1x USB-C USB4 with Thunderbolt 4 and DisplayPort Alt Mode
2x USB-A 3.2 Gen 1, including 1x PowerShare
1x HDMI 2.1
1x RJ-45 Gigabit Ethernet
1x 3.5mm headphone/microphone combo jack
Condition
The item in this listing is:
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
