We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
ROG Intelligent Cooling with a vapour chamber, dual fans, and a graphite nano-insulated film
Premium CNC-machined aluminium chassis finished in stunning Stellar Grey
2.82 kg and 1.9 cm thick, with dual Thunderbolt™ 4 ports and a magnetic keyboard.
Unleash your potential Flagship power
Harness the raw power of up to an NVIDIA® GeForce RTX™ 5090 Laptop GPU with a max TGP of 150W. This flagship GPU offers the latest gaming and AI features, including DLSS 4, 4th Gen ray-tracing cores, and up to 1824 TOPS of NPU compute for local AI applications, no cloud connection required. With a max TGP of 150W, you can pump up resolution, texture, and fidelity in all of the latest games.
Seeing double
The true stars of the Zephyrus Duo are the two stunning 3K resolution OLED panels. This machine boasts two full-sized, 16:10 displays, making it a true multi-monitor setup within a standard laptop form factor.
Both panels offer the 0.2ms response time, offering razor sharp image clarity and reduced ghosting. With 1100 nits of peak brightness and a VESA DisplayHDR True Black 1000 certification, your HDR games and content will look absolutely spectacular. For the creators out there, a colour accuracy of Delta E< 1 and 100% coverage of the DCI-P3 colour space makes these two screens professional grade right out of the box.
ULTRA-THIN WIRELESS KEYBOARD
Due to the Zephyrus Duo’s radical dual-screen design, we had to get creative with the keyboard. As a wireless keyboard, it offers maximum flexibility, regardless of how you’re using the Duo. Despite being ultra-thin at just 5.1mm, the keys offers a substantial 1.7mm travel distance for a satisfying feel. The deck is covered with an oil-resistant and ultra-premium fabric to give it a silky smooth feel. A much larger touchpad allows for seamless navigation and ease of use, while the smooth excimer coating on the keycaps helps keep the machine looking its absolute best.
Cool, Calm, Collected
The Zephyrus Duo boasts some of the latest ROG Intelligent Cooling technologies, including liquid metal on the CPU, a custom vapor chamber, redesigned dual fans, and a Graphite Nano-Insulated Film between the motherboard and display panel. When combined together, this gives the Zephyrus Duo the thermal headroom to deliver incredible performance in AAA games and premiere creative applications.
Precision meets elegance
Encased in a premium CNC-milled aluminum chassis, the final touch is a subtle and sophisticated Stellar Grey colourway.
PERFORMANCE
Processor | CPU
Intel Core Ultra 9 386H 16-Core 2.10 - 4.90GHz CPU
1x 3.5mm Combo Audio Jack 1x HDMI 2.1 FRL support HDMI switch 2x USB 3.2 Gen 2 Type-A (data speed up to 10Gbps) 2x Thunderbolt™ 4 with support for DisplayPort™ / power delivery (data speed up to 40Gbps) 1x card reader (SD) (UHS-II, 312MB/s) Support XG Mobile GC34
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
