We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
POWERFUL IN ALL THE RIGHT PLACES The OMEN 15 is a perfect example of how there can never be too much of a good thing. With a powerful Intel® processor and NVIDIA® graphics cooled by OMEN Tempest Cooling, it makes you think how it all fits into such a tiny little package.
BEAUTIFUL DOESN'T BEGIN TO DESCRIBE IT We don’t need to tell you how good it looks and feels to play on, but we’re going to do it anyway. It’s easy on the eyes with a luscious design and fast display. Crafted with Audio by Bang & Olufsen and super long battery life, so that means you won’t stop farming those wins or those admiring looks.
NOW IT'S PERSONAL The OMEN 15 doesn’t just stop at having powerful specs and an amazing look. With OMEN Gaming Hub, you can customize and optimize everything from performance controls to the RGB keyboard. It’s easy to upgrade and has all the ports you need, so you can take it even further beyond other mere gaming laptops.
WINDOWS 10/11 Do great things confidently with the familiar feel of Windows - only better.
10TH GENERATION INTEL® CORE™ PROCESSOR Take mobile gaming and content creation to the next-level with breakthrough performance, fast downloads and smooth streaming.
NVIDIA® GEFORCE RTX™ 2070 GRAPHICS WITH MAX-Q DESIGN The all-new NVIDIA Turing™ architecture with breakthrough ray tracing technology brings the future of gaming with incredible realism and performance with NVIDIA® GeForce RTX™ 2070 Max-Q graphics.
NVIDIA® G-SYNC™ By synchronizing the refresh rates of your GPU and display, NVIDIA® G-SYNC™ technology delivers gameplay that’s sharp, fluid, and stutter-free with minimal input lag.
144 HZ FHD ANTI-GLARE DISPLAY Reduce frustrating lag and image ghosting with a display that combines a 144 Hz refresh rate and a 1080p resolution for smooth, crisp gameplay.
EFFORTLESSLY CONNECTED Enjoy a smoother wireless experience with Wi-Fi 6 (2x2) and Bluetooth® 5.0 combo, all your connections are solid and up to 3x faster file transfer speeds than Wi-Fi 5.
MU-MIMO SUPPORTED If you have several MU-MIMO devices in your home, MU-MIMO support works in combination with a MU-MIMO router to maximize network traffic for a smoother online experience.
HP WIDE VISION HD CAMERA The 88-degree, wide-angle field of view lets you video chat with the entire family or group of friends in crystal clear detail.
SUPERSPEED USB TYPE-A 5GBPS SIGNALING DATA RATE Plug in your external storage with this SuperSpeed USB Type-A port, featuring 5Gbps signalling data rate.
DUAL CHANNEL MEMORY With dual channel technology, two channels work simultaneously to double the communication speed between the memory controller and the RAM increasing system performance.
FOUR ZONE RGB KEYBOARD Allows you to backlight 4 independent zones with different RGB lighting. WASD keys are outlined to highlight key controls. It’s all easily controlled through the OMEN Gaming Hub.
ELEVATED AESTHETIC Designed with an aluminium-finished palm rest for a premium look.
THIN AND LIGHT GAMING A small footprint and thin and light design lets you easily take this PC with you for ultraportable gaming.
THREE SIDED NARROW BEZEL By squeezing a larger screen into a smaller frame, this narrow bezel optimizes your display's appearance with an efficient design.
HP FAST CHARGE When your laptop is low on power, no one has time to wait hours to recharge. Power down your device and go from 0 to 50% charge in approximately 45 minutes.
OMEN TEMPEST COOLING TECHNOLOGY Stay cool under pressure with the advanced laptop thermal solution, OMEN Tempest Cooling Technology. 3-sided venting and 5-way airflow ensure optimal system stability and performance when gameplay heats up.
CRAFTED FOR EXPANSION Easy single-panel access to SSD and RAM allow for future expansion capability.
DTS: X ULTRA TECHNOLOGY By producing authentic, spatially accurate 3D sound through any headset, this technology offers specially tuned audio modes for different game types to provide immersion for the best entertainment experience possible.
AN EXCEPTIONALLY RICH AUDIO EXPERIENCE HP speakers, custom-tuned in collaboration with experts at Bang & Olufsen, bring entertainment to life with sound you can feel. Awaken your senses with PC audio perfection.
HP AUDIO BOOST Feel and hear state-of-the-art sound with the next generation of HP Audio Boost and SmartAmp technology—providing louder, richer sound and booming bass performance without distortion.
ENLARGED TOUCHPAD More room on your touchpad makes controlling your PC effortless and intuitive.
Full-size, 4-zone RGB backlit, shadow black keyboard with 26-Key Rollover Anti-Ghosting Key technology
Colour
Black
Dimensions (WxDxH)
35.79 x 23.97 x 2.25 cm
Weight
2.7kg
FEATURES
Operating System
Windows 11 Home 64-bit Edition, English OS
Ethernet
Gigabit Ethernet RJ-45
Wireless
Intel® Wi-Fi 6 AX201 (2x2)
Operating System
Windows 11 Home 64-bit Edition, English OS
Bluetooth
Bluetooth 5.0
Fingerprint Reader
No Fingerprint Reader
Optical Drive
No Optical Drive
Ports
1 x Thunderbolt™ 3 (40Gbps signaling rate) with SuperSpeed USB Type-C® 10Gbps signaling rate (DisplayPort™ 1.4, HP Sleep and Charge) 1 x SuperSpeed USB Type-A 5Gbps signaling rate (HP Sleep and Charge) 2 x SuperSpeed USB Type-A 5Gbps signaling rate 1 x Mini DisplayPort™ 1 x HDMI 2.0a 1 x RJ-45 1 x AC smart pin 1 x headphone/microphone combo
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
