Features and specifications vary by model and all images are illustrative.
Please refer to specification pages for full details

HP Pavilion 14-dv2504sa 14" Laptop FHD Touchscreen i5-1235U 8GB 512GB

HP Pavilion laptop with touchscreen and 12th generation Intel i5 processor.
SKU
170390-B
MPN
6L7L8EA
EAN
0196786194450
£729.99 Save £270.99 Now £459.00
  • Intel Core i5-1235U Deca (10) Core 1.3GHz - 4.4GHz 12MB Cache
  • 14" Full HD 1920 x 1080p 250 Nit Touchscreen Anti-Glare Display
  • 8GB (2x 4GB SO-DIMM) DDR4-3200MHz SDRAM (Upgradable Slots)
  • 512GB M.2 PCIe NVMe Solid State Drive (SSD Storage Space)
  • Integrated Intel Iris Xe Graphics with Shared System Memory
  • Windows 11 Home, 64-Bit, English Operating System (OS)
OUT OF STOCK
Condition
Open Box

We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.

Warranty
12 Months

Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.

Delivery
Next Working Day Delivery on Orders Before 2pm

Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.

Returns
30 Day Money Back Returns

Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.

You’re relying on your PC more than ever.

That’s why 12th Gen Intel® Core™ processors are designed to handle it all. Get superior performance where you need it most so you can focus on what matters.

Real-world creativity.

Create your masterpiece faster with Intel® Iris® Xe graphics.

Real-world productivity.

Optimized for multitasking so you can do it all at once, without slowing down.

Real-world entertainment.

Lose the lag for picture-perfect, high-quality streaming and less buffering.

Reliable Intel® Processor

This laptop can keep up with your heavy workload thanks to the powerful Intel® Processor.

Portable design and long battery life

This laptop's compact size, long battery life, and HP Fast Charge2 feature allow you to do more, on the go.

Impressive audio and screen size

Enjoy exceptional entertainment with a flicker-free, micro-edge screen and Audio by B&O.

Get a fresh perspective

Windows 11 provides a calm and creative space where you can pursue your passions through a fresh experience. From a rejuvenated Start menu, to new ways to connect to your favorite people, news, games, and content—Windows 11 is the place to think, express, and create in a natural way.

A dynamic processor that adapts to you for superior multi-tasking performance

12th Gen Intel® Core™ processors distributes performance where you need it the most — saving you time and increasing your ability to do the things you actually want.

Flicker-free

Using DC Dimming technology that controls brightness by adjusting direct current rather than cycling the backlight, we can eliminate screen flickering for more comfortable viewing.

FHD IPS touchscreen

Always see your content at its best with 178° wide-viewing angles and a vibrant picture. And with touchscreen technology, you can control your PC right from the screen.

Anti-glare panel

Enjoy the sun and your favourite content with this anti-glare panel. Non-reflective and low gloss means you'll get less glare while you're outside.

PERFORMANCE
Processor | CPU Intel Core i5-1235U Deca (10) Core 1.3GHz - 4.4GHz 12MB Cache
Memory | RAM 8GB (2x 4GB SO-DIMM) DDR4-3200MHz SDRAM (Upgradable Slots)
Storage Type SSD / Solid State Drive
Solid State Drive | SSD 512GB M.2 PCIe NVMe Solid State Drive (SSD Storage Space)
Hard Disk Drive | HDD None
Graphics | GPU Integrated Intel Iris Xe Graphics with Shared System Memory
Audio | Speakers Stereo Bang & Olufsen Speakers
Camera | Webcam 720p HD Webcam
Microphone Integrated Microphone
Battery 43Wh 3-Cell Lithium Polymer
Power Adaptor 45W Power Adaptor
DESIGN
Display 14" Full HD 1920 x 1080p 250 Nit Touchscreen Anti-Glare Display
Touch Screen 10-Point Multi-Touch
Keyboard UK QWERTY Keyboard
Colour Silver
Dimensions (WxDxH) 325 x 216.6 x 17 mm
Weight 1.41 kg
FEATURES
Operating System Windows 11 Home, 64-Bit, English Operating System
Ethernet No Onboard Ethernet
Wireless Wi-Fi 5 (802.11ac)
Operating System Windows 11 Home, 64-Bit, English Operating System
Bluetooth Bluetooth 5.0
Fingerprint Reader No Fingerprint Reader
Optical Drive No Optical Drive
Ports

USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity: 2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity: 1
HDMI ports quantity: 1
Combo headphone/mic port: Yes

Condition

The item in this listing is: Open Box


Brand New

New, unopened, and unused products with full warranty and support.

Open Box

‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.

  • Box has been opened but device has never been used.
  • Item is in ‘as new’ condition, may have the odd minor handling mark.
  • Most likely retail packaging or may be in replacement box.
  • 12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).

Refurbished Products

Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!

Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!

Grade A - Excellent

‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.


  • Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
  • Item is in excellent condition, likely will only have minor marks.
  • May have retail packaging or may be in replacement box.
  • 12 Month Collect and Return Warranty* (Manufacturer/TEKshop).

Grade B - Very Good

‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.


  • Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
  • Item is in very good condition, will have visible marks and scratches.
  • May have retail packaging or may be in replacement box.
  • 12 Month Return to Base Warranty** (TEKshop)

Grade C - Good

‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.


  • Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
  • Item is in good condition, will have moderate marks and scratches.
  • May have retail packaging or may be in replacement box.
  • 12 Month Return to Base Warranty** (TEKshop).

Types of Warranty

*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.

** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.

*** All PC Components and Accessories will have Return To Base Warranty.

All graded items only include essential accessories. In most cases, just a charger.

ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)

Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.

Green Brand New Grading Badge Icon Brand New

  • Sealed item
  • Original retail packaging
  • 12 Month manufacturer warranty
  • Backed up with 12 month TEKshop collect and return warranty

Blue Open Box Grading Badge Icon Open Box

  • Box has been opened but goods are in 'like-new' condition
  • Original retail packaging / OEM box
  • Casing may have very minor handling marks from inspection
  • 12 Month collect and return warranty from manufacturer or TEKshop

Orange Grade A Grading Badge Icon Grade A

  • Device will be in excellent condition with minimal, to no, signs of use
  • May have light scratches/marks/blemishes
  • Fully functional and updated to the latest operating system/firmware
  • Professionally refurbished (tested, inspected and cleaned) by qualified specialist
  • Original accessories, may come in generic packaging
  • 12 month collect and return warranty from manufacturer or TEKshop

Red Grade B Grading Badge Icon Grade B

  • Device will be in good condition with signs of usage
  • May have visible scratches/marks/blemishes
  • Fully functional and updated to the latest operating system/firmware
  • Professionally refurbished (tested, inspected and cleaned) by qualified specialist
  • Original accessories, may come in generic packaging
  • 12 month return to base warranty from TEKshop

Warranty

We stand by our products!

All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).

All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.

Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.

In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.