Features and specifications vary by model and all images are illustrative.
Please refer to specification pages for full details

Sony Alpha 7 IV Full-Frame Mirrorless Camera 33MP 4K 60p Video Black

The mirror-less A7 by Sony with 33 megapixels and 4K 60p video recording
SKU
170983-A
MPN
ILCE7M4B.CEC
£2,399.00 Save £170.00 Now £2,229.00
  • Newly developed 33.0MP back-illuminated CMOS image sensor
  • BIONZ XR™ image processor for up to 8x processing speed
  • Beautiful image rendering with low noise
  • 4K 60p recording, 4:2:2 10-bit recording
  • Smoother gradation rendering with 10-bit HEIF recording
  • Optical 5-axis in-body image stabilisation for 5.5-step compensation
OUT OF STOCK
Condition
Brand New

We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.

Warranty
12 Months

Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.

Delivery
Next Working Day Delivery on Orders Before 2pm

Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.

Returns
30 Day Money Back Returns

Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.

Newly developed 33.0MP back-illuminated CMOS image sensor

The full-frame Exmor R™ CMOS sensor delivers outstanding speed and superb image quality. The use of copper wiring contributes to higher transmission speeds and faster AD conversion, while fast sensor readout enables 10-bit 4:2:2 4K recording at up to 60p. The sensor also provides improved colour reproducibility, low-noise performance at all sensitivities, 15-stop dynamic range on stills, and increased AF precision and focal stability.

Beautiful image rendering with low noise

Visible benefits of the powerful new 33.0MP sensor and engine go beyond mere numbers. They include soft, natural-looking human skin textures, a stunning level of detail in landscapes and scenery, and better colour reproduction, with higher subjective resolution resulting from improved algorithms. The standard sensitivity range of ISO 100-51200 is expandable to ISO 50-204800 for stills and ISO 100-102400 for movies, with low-noise performance throughout.

Smoother gradation rendering with 10-bit HEIF recording

The a7 IV offers HEIF (High Efficiency Image File) still-image encoding, in addition to conventional RAW and JPEG. Smooth 10-bit gradations provide more realistic reproduction of skies and portrait subjects, and the use of 10-bit depth minimises degradation of image quality when editing. HEIF still images recorded in HLG mode can be played back on a compatible BRAVIA 4K TV, via an HDMI connection, to display images with an extraordinarily wide dynamic range.

Set the mood, in-camera, with Creative Look

Broaden your creative palette with a selection of ten Creative Look presets. You can easily impart a particular mood in your still images, movies and live streaming, and all preset selections are available in-camera without post-editing, so you can share your vision immediately after shooting.

Beautiful colour expression made simple, with S-Cinetone™

The a7 IV supports S-Cinetone, based on expertise gained through development of the VENICE CineAlta camera. This look is responsible for the beautiful skin tones for which Cinema Line cameras like the FX9, FX6 and FX3 are widely acclaimed. It delivers natural mid-tones for healthy-looking skin colour, plus soft colours and gorgeous highlights. Because it's in-camera, it's easy to create a more expressive look for your movie imagery without post-editing.

Hand-held movie shooting with Active Mode

Active Mode uses the camera's stabilisation unit, gyro sensors and sophisticated algorithms for highly effective in-camera optical image stabilisation during movie shoots. The powerful processing engine precisely detects the required amount of compensation for smooth stabilisation in all formats, including 4K, without compromising the a7 IV's compact size and mobility. And, because the gyro data is also recorded alongside the video, even more effective post-production stabilisation can be applied for ultra smooth shots using Catalyst Browse/Prepare software

Specifications

Lens

Lens Mount
E-mount

Image Sensor

Anti-Dust System - Yes (Charge protection coating on optical filter and image sensor shift mechanism)
Aspect Ratio:3:2
Number Of Pixels (Total) - Approx. 34.1 megapixels
Sensor Type: 35 mm full frame (35.9 x 23.9 mm), Exmor R CMOS sensor
Number Of Pixels (Effective) - Approx. 33.0 megapixels

Recording Still Images

Colour Space: sRGB standard (with sYCC gamut), Adobe RGB standard and Rec. ITU-R BT.2100 standard (BT.2020 gamut)
Dynamic Range Functions: Off, Dynamic Range Optimizer
CREATIVE LOOK: ST, PT, NT, VV, VV2, FL, IN, SH, BW, SE, Custom Look (1-6)
Picture Profile: Yes (Off / PP1-PP11) Parameters: Black level, Gamma (Movie, Still, S-Cinetone, Cine1-4, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1-3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset
14bit RAW - Yes
Picture Effect - Yes

Recording Movie


CREATIVE LOOK: ST, PT, NT, VV, VV2, FL, IN, SH, BW, SE, Custom Look (1-6)
Colour Space - Rec. ITU-R BT.2100 standard compatible (BT.2020 gamut)
SLOW & QUICK MOTION (SHOOTING FRAME RATE)- NTSC mode: 1 fps, 2 fps, 4 fps, 8 fps, 15 fps, 30 fps, 60 fps, 120 fps, PAL mode: 1 fps, 2fps, 3fps, 6fps, 12fps, 25fps, 50fps, 100fps

Picture Profile

Yes (Off / PP1-PP11) Parameters: Black level, Gamma (Movie, Still, S-Cinetone, Cine1-4, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1-3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset
MOVIE RECORDING SYSTEM (XAVC HS 4K)
3840 x 2160 (4:2:0, 10bit, NTSC) (Approx.): 60p (150 Mbps / 75 Mbps / 45 Mbps), 24p (100 Mbps / 50 Mbps / 30 Mbps), 3840 x 2160 (4:2:0, 10bit, PAL) (Approx.): 50p (150 Mbps / 75 Mbps / 45 Mbps), 3840 x 2160 (4:2:2, 10bit, NTSC) (Approx.): 60p (200 Mbps / 100 Mbps), 24p (100 Mbps / 50 Mbps), 3840 x 2160 (4:2:2, 10bit, PAL) (Approx.): 50p (200 Mbps / 100 Mbps)
Recording Format
XAVC S, XAVC HS
MOVIE RECORDING SYSTEM (XAVC S HD)
1920 x 1080 (4:2:0, 8bit, NTSC) (Approx.): 120p (100 Mbps / 60 Mbps), 60p (50 Mbps / 25 Mbps), 30p (50 Mbps / 16 Mbps), 24p (50 Mbps), 1920 x 1080 (4:2:0, 8bit, PAL) (Approx.): 100p (100 Mbps / 60 Mbps), 50p (50 Mbps / 25 Mbps), 25p (50 Mbps / 16 Mbps), 1920 x 1080 (4:2:2, 10bit, NTSC) (Approx.): 60p (50 Mbps), 30p (50 Mbps), 24p (50 Mbps), 1920 x 1080 (4:2:2, 10bit, PAL) (Approx.): 50p (50 Mbps), 25p (50 Mbps)
MOVIE RECORDING SYSTEM (XAVC S 4K)
3840 x 2160 (4:2:0, 8bit, NTSC) (Approx.): 60p (150 Mbps), 30p (100 Mbps / 60 Mbps), 24p (100 Mbps / 60 Mbps), 3840 x 2160 (4:2:0, 8bit, PAL) (Approx.): 50p (150 Mbps), 25p (100 Mbps / 60 Mbps), 3840 x 2160 (4:2:2, 10bit, NTSC) (Approx.): 60p (200 Mbps), 30p (140 Mbps), 24p (100 Mbps), 3840 x 2160 (4:2:2, 10bit, PAL) (Approx.): 50p (200 Mbps), 25p (140 Mbps)
MOVIE RECORDING SYSTEM (XAVC S-I HD)
1920 x 1080 (4:2:2, 10bit, NTSC) (Approx.): 60p (222 Mbps), 30p (111 Mbps), 24p (89 Mbps), 1920 x 1080 (4:2:2, 10bit, PAL) (Approx.): 50p (185 Mbps), 25p (93 Mbps)
MOVIE RECORDING SYSTEM (XAVC S-I 4K)
3840 x 2160 (4:2:2, 10bit, NTSC) (Approx.): 60p (600 Mbps), 30p (300 Mbps), 24p (240 Mbps), 3840 x 2160 (4:2:2, 10bit, PAL) (Approx.): 50p (500 Mbps), 25p (250 Mbps)
SOFT SKIN EFFECT
Yes


USB STREAMING

VIDEO DATA FORMAT
MJPEG, YUV420
VIDEO RESOLUTION
3840 x 2160 (15p / 12.5p) / 1920 x 1080 (60p / 50p / 30p / 25p) / 1280 x 720 (30p / 25p)
AUDIO DATA FORMAT
LPCM 2 ch (16 bit 48 kHz)
SIMULTANEOUS INTERNAL RECORDING
Yes


RECORDING SYSTEM

Location Information Link From Smartphone
Yes
Media
SD memory card, SDHC memory card (UHS-I/II compliant), SDXC memory card (UHS-I/II compliant), CFexpress Type A memory card
Memory Card Slot
SLOT1: Multi slot for SD (UHS-I/II compliant) memory card / CFexpress Type A card, SLOT2: Slot for SD (UHS-I/II compliant) memory card
Recording Mode On 2 Memory Cards
Simult. Rec, Sort, Auto Switch Media, Copy


NOISE REDUCTION

Long exposure NR: On/Off, available at shutter speeds longer than 1 s, High ISO NR: Normal / Low / Off

WHITE BALANCE

WHITE BALANCE MODES
Auto / Daylight / Shade / Cloudy / Incandescent / Fluorescent / Flash / Underwater / Color Temperature (2500 to 9900 K) & color filter / Custom
SHUTTER AWB LOCK 
Yes (Shut. Halfway Down / Cont. Shooting / Off)

FOCUS

AF Illuminator
Yes (with Built-in LED type)
AF Illuminator Range
Approx. 0.3 m - approx. 3.0 m (with FE 28-70 mm F3.5-5.6 OSS lens attached)
Focus Mode
AF-A (Automatic AF), AF-S (Single-shot AF), AF-C (Continuous AF), DMF (Direct Manual Focus), Manual Focus
EYE AF / SUBJECT RECOGNITION AF
[Still images] Human (Right/Left Eye Select) / Animal (Right/Left Eye Select) / Bird, [Movie] Human (Right/Left Eye Select) / Animal (Right/Left Eye Select) / Bird
Focus Area
Wide / Zone / Center Fix / Spot / Expand Spot / Tracking
Focus Type
Fast Hybrid AF (phase-detection AF / contrast-detection AF)
Focus Sensor
Exmor R CMOS sensor
Other Features
Predictive control, Focus lock, AF Track Sens. (Still), AF Subj. Shift Sensitivity (Movie), AF Transition Speed (Movie), Switch V/H AF Area, AF Area Regist., Circ. of Focus Point, Focus Map (Movie), AF Assist (Movie)
Focus Sensitivity Range
EV-4 to EV20 (ISO100 equivalent with F2.0 lens attached)
Focus Point
35 mm full frame: 759 points (phase-detection AF), APS-C mode with FF lens: 713 points (phase-detection AF), with APS-C lens: 575 points (phase-detection AF) / 425 points (contrast-detection AF)
Focus Type With LA-EA3 (Sold Separately)
Phase-detection


EXPOSURE

AE Lock
Locked when shutter button is pressed halfway. Available with AE lock button. (On/Off/Auto)
Anti-Flicker Shoot.
Yes
Exposure Compensation
+/- 5.0 EV (1/3 EV, 1/2 EV steps selectable)
Exposure Bracketing
Bracket: Cont., Bracket: Single, 3/5/9 frames selectable. (Ambient light, Flash light)
Exposure Modes
[Still images] Intelligent Auto (Auto) / Program Auto (P) / Aperture Priority (A) / Shutter Priority (S) / Manual Exposure (M), [Movie] Intelligent Auto (Auto) / Program Auto (P) / Aperture Priority (A) / Shutter Priority (S) / Manual Exposure (M) / Flexible Exp. Mode, [Slow & Quick Motion] Intelligent Auto (Auto) / Program Auto (P) / Aperture Priority (A) / Shutter Priority (S) / Manual Exposure (M) / Flexible Exp. Mode
Metering Mode
Multi-segment, Center-weighted, Spot (Standard / Large), Entire Screen Avg., Highlight
Metering Sensor
Exmor R CMOS sensor
Metering Sensitivity
EV-3 to EV20 (at ISO100 equivalent with F2.0 lens attached)
Scene Selection
-
ISO Sensitivity
Still images: ISO 100-51200 (ISO numbers from 50 to 204800 can be set as expanded ISO), AUTO (ISO 100-12800, selectable lower limit and upper limit), Movies: ISO 100-51200 equivalent (ISO numbers up to 102400 can be set as expanded ISO), AUTO (ISO 100-12800, selectable lower limit and upper limit)

VIEWFINDER

Dioptre Adjustment
-4.0 to +3.0 m-1
Eye Point
Approx. 23 mm from the eyepiece lens, 18.5 mm from the eyepiece frame at -1m-1 (CIPA standard)
DISPLAY FUNCTION
Histogram, Real-time image-adjustment display, Digital level gauge, Grid line, Focus check, Peaking MF, Zebra, Movie marker, Emphasized display during REC
Field Coverage
100%
Finder Frame Rate Selection
STD 60 fps / HI 120 fps
Number Of Dots
3 686 400 dots
Magnification
Approx. 0.78x (with 50 mm lens at infinity, -1m-1)
Viewfinder Type
1.3 cm (0.5 type) electronic viewfinder (Quad-VGA OLED)

LCD SCREEN

Adjustable Angle
Opening Angle: Approx. 176 °., Rotation Angle: Approx. 270 °.
Brightness Control
Manual (5 steps between -2 and +2), Sunny Weather mode
Focus Magnifier
Yes, Focus Magnifier (35 mm full frame: 5.5x / 11.0x, APS-C: 3.7x / 7.3x)
Number Of Dots
1 036 800 dots
Touch Panel
Yes
Monitor Type
7.5 cm (3.0-type) type TFT

OTHER FEATURES

Clear Image Zoom
Still images: Approx. 2x, Movies: Approx. 1.5x (4K), Approx. 2x (HD)
Face Detection
Modes: Face/Eye Priority in AF, Face Priority in Multi Metering, Regist. Faces Priority

SHUTTER

Electronic Front Curtain Shutter
Yes (ON/OFF)
Flash Sync. Speed
1/250 s (35 mm full frame), 1/320 s (APS-C)
Shutter Type
Mechanical shutter / Electronic shutter
Shutter Speed
Still images: 1/8000 to 30 s, Bulb, Movies (NTSC mode): 1/8000 to 1/4 (1/3 steps), up to 1/60 in AUTO mode (up to 1/30 in Auto slow shutter mode), Movies (PAL mode): 1/8000 to 1/4 (1/3 steps), up to 1/50 in AUTO mode (up to 1/25 in Auto slow shutter mode)
Type
Electronically-controlled, vertical-traverse, focal-plane type
Silent Shooting
Yes (ON/OFF)


IMAGE STABILAZTION

Compensation Effect
5.5 stops (based on CIPA standard. Pitch/yaw shake only. With Planar T* FE 50 mm F1.4 ZA lens mounted. Long exposure NR off.)
Type
Image Sensor-Shift mechanism with 5-axis compensation (Compensation depends on lens specifications)

FLASH CONTROL

Control
Pre-flash TTL
External Flash Compatibility
Sony a System Flash compatible with Multi Interface Shoe, attach the shoe adaptor for flash compatible with Auto-lock accessory shoe
Flash Modes
Flash off, Autoflash, Fill-flash, Slow Sync., Rear Sync., Red-eye reduction (on/off selectable), Wireless, Hi-speed sync.
FE Level Lock
Yes
Recycling Time
-
Flash Compensation
+/- 3.0 EV (switchable between 1/3 and 1/2 EV steps)
Wireless Control
Yes (Light signal: Available with Fill-flash, Slow Sync., Hi-speed sync. / Radio signal: Available with Fill-flash, Rear Sync., Slow Sync., Hi-speed sync.)

DRIVE

Continuous Drive Speed (Approx. Max.)
Continuous shooting: Hi+: 10 fps, Hi: 8 fps, Mid: 6 fps, Lo: 3 fps
Drive Modes
Single Shooting, Continuous shooting (Hi+/Hi/Mid/Lo selectable), Self-timer, Self-timer (Cont.), Bracket: Single,Bracket: Cont., White Balance bracket, DRO bracket
No. Of Recordable Frames (Approx.)
JPEG Extra fine L: over 1000 frames, JPEG Fine L: over 1000 frames, JPEG Standard L: over 1000 frames, RAW: over 1000 frames, RAW & JPEG: over 1000 frames, RAW (Lossless Compressed): over 1000 frames, RAW (Lossless Compressed) & JPEG: over 1000 frames, RAW (Uncompressed): over 1000 frames, RAW (Uncompressed) & JPEG: 828 frames
Pixel Shift Multi Shooting
-
Self-Timer
10 s delay / 5 s delay / 2 s delay / Continuous self-time / Bracketing self-timer

PLAYBACK

Photo Capture
Yes

INTERFACE

Bluetooth
Yes (Bluetooth Standard Ver. 4.1 (2.4 GHz band))
Headphone Terminal
Yes (3.5 mm Stereo minijack)
Multi Interface Shoe
Yes (with Digital Audio Interface)
LAN Terminal
-
Mic Terminal
Yes (3.5 mm Stereo minijack)
Multi / Micro USB Terminal
Yes
FUNCTIONS
FTP Transfer Func. (Wired LAN(USB-LAN), USB Tethering, Wi-Fi), View on Smartphone, Remote control via Smartphone, PC Remote, BRAVIA Sync (Control for HDMI), PhotoTV HD
PC Interface
Mass-storage / MTP
Sync Terminal
-
Vertical Grip Connector
Yes

AUDIO

Microphone
Built-in, stereo
Speaker
Built-in, monaural

PRINT

Compatible Standards
Exif Print, Print Image Matching III


CUSTOM FUNCTION

Type
Custom key settings, My Menu, My Dial Settings, Reg Cust Shoot Set, Programmable Setting (Body 9 sets / memory card 12 sets)

LENS COMPENSATION

Setting
Peripheral Shading, Chromatic Aberration, Distortion, Breathing (Movie)

POWER

Supplied Battery
One rechargeable battery pack NP-FZ100
Internal Battery Charge
Yes (Available with USB Type-C Terminal. USB Power Delivery compatible)
USB Power Supply
Yes (Available with USB Type-C Terminal. USB Power Delivery compatible)

OTHER

Operating Temperature
0 - 40 ? / 32 - 104 °F

SIZE AND WEIGHT 

Weight (With Battery And Memory Card Included)
Approx. 658 g (approx. 1 lb 7.3 oz)
Dimensions (W X H X D)
Approx. 131.3 mm x 96.4 mm x 79.8 mm, approx. 131.3 mm x 96.4 mm x 69.7 mm (From grip to monitor) (approx. 5 1/4 x 3 7/8 x 3 1/4 inches, approx. 5 1/4 x 3 7/8 x 2 3/4 inches (From grip to monitor))

EXPOSURE

Metering Type
1200-zone evaluative metering

RECORDING SYSTEM (Still Image)

Recording Format
JPEG (DCF Ver. 2.0, Exif Ver. 2.32, MPF Baseline compliant), HEIF (MPEG-A MIAF compliant), RAW (Sony ARW 4.0 format compliant)
Image Quality Modes
RAW (Compressed / Lossless Compressed (L / M /S) / Uncompressed), JPEG (Extra fine / Fine / Standard / Light), HEIF (4:2:0 / 4:2:2) (Extra fine / Fine / Standard / Light), RAW & JPEG, RAW & HEIF

RECORDING SYSTEM (Movie)

VIDEO COMPRESSION
XAVC S: MPEG-4 AVC/H.264, XAVC HS: MPEG-H HEVC/H.265
AUDIO RECORDING FORMAT
LPCM 2 ch (48 kHz 16 bit), LPCM 2 ch (48 kHz 24 bit), LPCM 4 ch (48 kHz 24 bit), MPEG-4 AAC-LC 2 ch

WHAT'S IN THE BOX

Rechargeable Battery NP-FZ100, AC Adaptor,Power Cord, Shoulder Strap, Body Cap, Accessory Shoe Cap, Eyepiece Cup, USB-A To USB-C Cable (USB 3.2)

Condition

The item in this listing is: Brand New


Brand New

New, unopened, and unused products with full warranty and support.

Open Box

‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.

  • Box has been opened but device has never been used.
  • Item is in ‘as new’ condition, may have the odd minor handling mark.
  • Most likely retail packaging or may be in replacement box.
  • 12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).

Refurbished Products

Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!

Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!

Grade A - Excellent

‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.


  • Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
  • Item is in excellent condition, likely will only have minor marks.
  • May have retail packaging or may be in replacement box.
  • 12 Month Collect and Return Warranty* (Manufacturer/TEKshop).

Grade B - Very Good

‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.


  • Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
  • Item is in very good condition, will have visible marks and scratches.
  • May have retail packaging or may be in replacement box.
  • 12 Month Return to Base Warranty** (TEKshop)

Grade C - Good

‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.


  • Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
  • Item is in good condition, will have moderate marks and scratches.
  • May have retail packaging or may be in replacement box.
  • 12 Month Return to Base Warranty** (TEKshop).

Types of Warranty

*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.

** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.

*** All PC Components and Accessories will have Return To Base Warranty.

All graded items only include essential accessories. In most cases, just a charger.

ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)

Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.

Green Brand New Grading Badge Icon Brand New

  • Sealed item
  • Original retail packaging
  • 12 Month manufacturer warranty
  • Backed up with 12 month TEKshop collect and return warranty

Blue Open Box Grading Badge Icon Open Box

  • Box has been opened but goods are in 'like-new' condition
  • Original retail packaging / OEM box
  • Casing may have very minor handling marks from inspection
  • 12 Month collect and return warranty from manufacturer or TEKshop

Orange Grade A Grading Badge Icon Grade A

  • Device will be in excellent condition with minimal, to no, signs of use
  • May have light scratches/marks/blemishes
  • Fully functional and updated to the latest operating system/firmware
  • Professionally refurbished (tested, inspected and cleaned) by qualified specialist
  • Original accessories, may come in generic packaging
  • 12 month collect and return warranty from manufacturer or TEKshop

Red Grade B Grading Badge Icon Grade B

  • Device will be in good condition with signs of usage
  • May have visible scratches/marks/blemishes
  • Fully functional and updated to the latest operating system/firmware
  • Professionally refurbished (tested, inspected and cleaned) by qualified specialist
  • Original accessories, may come in generic packaging
  • 12 month return to base warranty from TEKshop

Warranty

We stand by our products!

All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).

All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.

Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.

In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.