We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Two up-firing drivers create 3D surround sound – it'll feel like the sound is coming from different parts of the room. And for real surround sound simply detach the speakers from each end of the sound bar and place them where you like in the room. They're battery powered,so you don't have to worry about running cables. You've got lots of options when it comes to music too. Access over 300 online music streaming services with AirPlay, Alexa Multi-Room Music (MRM), and Chromecast. No wires, no fuss.
Good to know
- It certainly packs a punch with 720 W of sound power and a mighty 10” wireless subwoofer - Catch every word, even over the music score, with PureVoice Dialogue Enhancement Technology - HDMI eARC with 4K Dolby Vision passthrough makes it easy to connect consoles and players without the need for extra cables - Tweak the EQ, see all your JBL speakers, and stream music with the JBL One app - It's easy to calibrate the audio to get the best sound for your space - Works with voice assistant speakers, including Alexa, Google Assistant and Siri, for handsfree control
True Dolby Atmos® Surround Sound
Immerse yourself in theater-quality 3D sound. With two up-firing drivers, the JBL Bar 800 delivers true Dolby Atmos® 3D surround sound.
Real surround sound with detachable surround speakers
Enjoy real surround sound without the hassle of extra wires and power connections. Just place the two detachable battery-powered surround speakers behind you and get swept away in amazing audio.
Built-In Wi-Fi with AirPlay, Alexa Multi-Room Music and Chromecast built-in™
Get ready to explore. Access over 300 online music streaming services through AirPlay, Alexa MRM and Chromecast built-in™. Enjoy all of your favorite audio content, Internet radio, and podcasts in high definition. The Wi-Fi connection also allows automatic software updates, so you can always enjoy the latest features.
General Specifications Power supply: 100 - 240V AC, ~ 50/60Hz Networked standby power: < 2.0W Operating temperature: 0°C - 45°C
Audio Specifications Total speaker power output (Max @THD 1%): 720W Soundbar output power (Max @THD 1%): 340W Surround speaker output power (Max @THD 1%): 2x 40W Subwoofer output power (Max. @THD 1%): 300 W Soundbar transducer: 3x (46x90)mm racetrack drivers, 3x 0.75" (20mm) tweeters, 2x 2.75" (70mm) up-firing full-range drivers Surround speaker transducer: 1x (46x90)mm racetrack driver Subwoofer transducer: 10” (260mm) Frequency response: 35Hz - 20kHz (-6dB)
Audio inputs 1 Optical, Bluetooth, Chromecast Built-in, AirPlay and Alexa MRM, USB (USB playback is available in US version. For other versions, USB is for Service only.)
Dimensions Total soundbar dimensions (W x H x D): 1174 x 56 x 120 mm / 46.2" x 2.2" x 4.7" Main soundbar dimensions (W x H x D): 884 x 56 x 120 mm / 34.8" x 2.2" x 4.7" Detachable surround speaker dimensions (each) (W x H x D): 145 x 56 x 120 mm / 5.7" x 2.2" x 4.7" Subwoofer dimensions (W x H x D): 305 x 440.4 x 305 mm / 12" x 17.3" x 12" Soundbar weight: 3.4 kg / 7.4 lbs Detachable surround speaker weight (each): 1.3 kg / 2.8 lbs Subwoofer weight: 10 kg / 22 lbs Packaging dimensions (W x H x D): 1000 x 375 x 475 mm/ 39.4" x 14.8" x 18.7" Packaging Weight: 18.9 kg / 41.6 lbs
Control and Connection Specifications USB port: Type A USB rating: 5V DC, 0.5A Supporting file format: MP3 MP3 codec: MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3 MP3 sampling rate: 16 - 48 kHz MP3 bitrate: 80 - 320 kpbs Bluetooth version: 5.0 Bluetooth profile: A2DP 1.2, AVRCP 1.5 Bluetooth transmitter frequency range: 2400MHz – 2483.5MHz Bluetooth transmitter power: <15dBm (EIRP) Wi-Fi network: IEEE 802.11 a/b/g/n/ac/ax (2.4GHz/5GHz) 2.4G Wi-Fi transmitter frequency range: 2412 - 2472MHz (2.4GHz ISM Band, USA 11 Channels, Europe and others 13 channels) 2.4G Wi-Fi transmitter power: < 20dBm (EIRP) 5G Wi-Fi transmitter frequency range: 5.15 - 5.35GHz, 5.470-5.725GHz, 5.725 - 5.825GHz 5G Wi-Fi transmitter power: 5.15-5.25GHz <23dBm, 5.25-5.35GHz & 5.47-5.725GHz <20dBm, 5.725-5.825GHz <14dBm (EIRP) 2.4G wireless transmitter frequency range: 2406 - 2474MH 2.4G wireless transmitter power: <10dBm (EIRP)
Battery Lithium battery: 3.635V, 3283mAh
Video Specifications HDMI video input: 1 HDMI video output (with Enhanced Audio Return Channel, eARC): 1 HDMI HDCP version: 2.3 HDR pass through: HDR10, Dolby Vision
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
