We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Powered by 12th Gen Intel® Core™ vPro® processors—with up to 14 cores—our legendary ThinkPad X1 Carbon Gen 10 laptop takes multitasking to the next level. These CPUs have a revolutionary design that intelligently allocate workloads to the right thread, on the right core, at the right time—which allows for better video collaboration and productivity based on how you’re actually using your device.
Communication just got a lot nicer
Say hello to the Communications Bar, a gorgeous new design that houses the higher resolution FHD camera with optional infrared (IR) and Computer Vision features—all with a webcam privacy shutter. It also shows off the 4 x 360-degree mics with integrated AI-based noise-cancellation and Dolby Voice®. The Communications Bar not only looks great—it inspires seamless collaboration and vibrant video calls.
Keeps cool under pressure
The underside of the keys on our legendary ThinkPad keyboard have been redesigned for air intake to create better airflow. Combined with the dual fan and rear venting, the ThinkPad X1 Carbon Gen 10 laptop delivers improved thermals—so go ahead and put in long hours working and playing as this X1 will stay as cool as you are.
Missing laptop? No problem.
If you misplace your laptop, or worse, if someone takes it, locating your device has never been so easy. Now Tile® ready, the ThinkPad X1 Carbon Gen 10 works with your smartphone to find your device—even when your X1 is powered off. Simply subscribe to the Tile® service*, and then download, set up, and activate. * Subscription not included and must be purchased separately.
Security as unique as your DNA
Biometrics provide extra security on the ThinkPad X1 Carbon Gen 10 laptop—from the power button integrated with the fingerprint reader that lets you log in and boot up instantaneously, to the facial recognition software that works with the IR camera. Plus, Computer Vision based presence detection automatically locks your device when you move away, and with the optional PrivacyGuard display, no wandering eyes see what’s on your screen.
Displays that dazzle
Whether your position requires richly detailed graphical displays or extra security to keep spying eyes away, the ThinkPad X1 Carbon Gen 10 laptop has an option for you. Ranging from 4K WQUXGA touch to 2.8K OLED, to WUXGA and even ePrivacy, all 14" panels feature a 16:10 aspect ratio with narrow bezels. Most displays also include low-power usage and Eyesafe® certification to reduce blue-light emissions.
PERFORMANCE
Processor | CPU
Intel Core i5-1235U Deca (10) Core, up to 4.4GHz, 12MB Cache
FHD 1080p + IR Discrete with Privacy Shutter, MIPI, Computer Vision
Microphone
4x, Array Microphone
Battery
Integrated 57Wh
Power Adaptor
65W USB-C Slim (3-pin)
DESIGN
Display
14" 2.8K (2880x1800) OLED 400nits Anti-glare / AR (anti-reflection) / AS (anti-smudge)
Touch Screen
None
Keyboard
Backlit, English (UK)
Colour
Black, Weave
Dimensions (WxDxH)
315.6 x 222.5 x 15.36 mm (12.43 x 8.76 x 0.60 inches)
Weight
Starting at 1.12 kg (2.48 lbs)
FEATURES
Operating System
Windows 11 Pro 64, English
Ethernet
No Ethernet
Wireless
Intel AX211 Wi-Fi 6E, 2x2
Operating System
Windows 11 Pro 64, English
Bluetooth
Bluetooth 5.1
Fingerprint Reader
Touch Style, Match-on-Chip
Other
Discrete TPM 2.0
Ports
1x USB 3.2 Gen 1 1x USB 3.2 Gen 1 (Always On) 2x Thunderbolt 4 / USB4 40Gbps (support data transfer, Power Delivery 3.0 and DisplayPort 1.4a) 1x HDMI, up to 4K/60Hz 1x Headphone / microphone combo jack (3.5mm)
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
