We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Apple MacBook Neo 13-inch: A18 Pro performance. Portable, capable and secure.
The Apple MacBook Neo combines an efficient A18 Pro chip, 8GB unified memory and fast 512GB SSD storage in a compact 1.23kg design. Its 13.0-inch Liquid Retina display, long-lasting battery and macOS Tahoe make it well suited to mobile work, study and everyday productivity.
At a Glance
A18 Pro Chip
The 6-core Apple A18 Pro chip combines 2 performance cores with 4 efficiency cores.
Liquid Retina Display
The 13.0-inch 2408x1506 IPS display delivers 500 nits, 219ppi and 1 billion colours.
Memory & Storage
8GB unified memory works alongside a spacious 512GB SSD.
Integrated Graphics
The integrated 5-core GPU includes hardware-accelerated ray tracing.
Wireless & Ports
Wi-Fi 6E, Bluetooth 6 and two USB-C ports provide flexible connectivity.
Lightweight Design
The Blush MacBook Neo measures 297.5 x 206.4 x 12.7mm and weighs 1.23kg.
Efficient A18 Pro Performance for Everyday Work
The Apple A18 Pro chip features 6 cores, including 2 performance cores and 4 efficiency cores, for a balanced blend of responsiveness and efficiency. Its 16-core Neural Engine and 60GB/s memory bandwidth help support smooth everyday computing.
Integrated 8GB unified memory keeps the processor and graphics working from a shared pool, while the 512GB SSD provides responsive storage for applications, files and media. The integrated 5-core GPU also supports hardware-accelerated ray tracing.
Sharp, Colourful Visuals on a 13.0-Inch Display
The 2408x1506 Liquid Retina display gives you a detailed viewing area in a compact format. Its IPS panel features a 219ppi pixel density, 500-nit brightness, anti-reflective coating and support for 1 billion colours in the sRGB colour space.
Whether you are reviewing documents, browsing or streaming, the display provides clear and vibrant visuals. The MacBook Neo can also support one external display at up to 4K resolution and 60Hz.
Portable Design with Touch ID Security
At 1.23kg and just 12.7mm thick, the Blush MacBook Neo is easy to carry between home, work and study. Its built-in 36.5Wh lithium-ion battery provides up to 16 hours of video streaming or up to 11 hours of wireless web use.
The UK ISO Magic Keyboard includes Touch ID for convenient biometric access. Dual-speaker sound with Spatial Audio and Dolby Atmos support, a 1080p FaceTime HD camera and directional beamforming microphones complete the experience for calls and entertainment.
PERFORMANCE
Processor | CPU
Apple A18 Pro chip (6 cores: 2 performance cores and 4 efficiency cores)
Memory | RAM
8GB unified memory
Storage Type
SSD
Solid State Drive | SSD
512GB SSD
Hard Disk Drive | HDD
None
Graphics | GPU
Integrated 5-core GPU with hardware-accelerated ray tracing
Audio | Speakers
Dual-speaker sound system with Spatial Audio support and Dolby Atmos support
Camera | Webcam
1080p FaceTime HD camera with 1080p HD video recording
Microphone
Dual-mic array with directional beamforming, Voice Isolation and Wide Spectrum modes
Battery
Built-in 36.5Wh lithium-ion battery; up to 16 hours video streaming and up to 11 hours wireless web
16-core Neural Engine; 60GB/s memory bandwidth; supports one external display up to 4K at 60Hz
Ports
1x USB 3 USB-C (charging, DisplayPort and up to 10Gb/s data)
1x USB 2 USB-C (charging and up to 480Mb/s data)
1x 3.5mm headphone jack
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
