We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Step into a new era of computing. Engineered for elite gamers, professional creators, and AI developers, this colossal desktop replacement delivers uncompromised power wrapped in a premium chassis.
At a Glance
Intel Ultra 9
Unrivalled AI acceleration
RTX 5090
Desktop-class graphics
96GB RAM & 1TB SSD
Massive multitasking capacity
18" 4K Display
Breathtaking visual clarity
Unrivalled AI and Processing Power
Imagine rendering complex 3D environments or compiling heavy code in a fraction of the usual time. The Intel Core Ultra 9 processor sits at the heart of this machine, delivering exceptional high clock speeds and multithreaded performance designed for the most demanding software.
What makes this laptop truly special is the astonishing 96GB of high-speed RAM. Whether you are running multiple virtual machines, training complex AI models, or simply switching between heavy creative applications, your workflow remains incredibly fluid and responsive.
Intelligent AI Workloads
Desktop-Class Gaming Realism
Experience your favourite AAA titles exactly as the developers intended. The formidable NVIDIA GeForce RTX 5090 Laptop GPU offers unprecedented graphical supremacy in a portable format.
Take advantage of advanced neural rendering and DLSS 4 technology. This means you can enjoy dramatically boosted frame rates, whilst full ray tracing ensures that in-game lighting, shadows, and reflections look completely lifelike. Paired with a massive 1TB SSD, you have the rapid storage necessary to keep load times to an absolute minimum.
Cinematic Visual Fidelity
Expansive Views and Advanced Cooling
Your work and gameplay deserve a stunning canvas. The expansive 18-inch 4K display delivers razor-sharp clarity and incredibly vibrant colours, ensuring every detail pops perfectly. It provides a generous workspace for editing timelines or spotting enemies in the distance.
To sustain this incredible performance, Acer has implemented a state-of-the-art cooling solution. Utilising liquid metal thermal grease alongside their incredibly thin 6th Gen AeroBlade 3D fans, the system optimises airflow to keep temperatures controlled during prolonged, intense sessions.
Precision Thermal Control
Premium Connectivity for Professionals
The Acer Predator Helios 18 AI is equipped to integrate seamlessly into any high-end desktop setup, boasting connectivity options that leave nothing to be desired.
Next-Generation Networking: Features Wi-Fi 7 technology to unlock wider channels and handle network congestion flawlessly, giving you the competitive edge in online play.
Thunderbolt 5: Experience bidirectional bandwidth up to 80 Gbps, making it effortless to connect multiple 4K displays or high-speed external storage arrays.
Immersive Audio: A unique patented tube design stabilises sound output, ensuring that game audio remains sharp, directional, and completely distortion-free.
18" Mini LED 3840 x 2400 - 250 Hz - 100% DCI-P3 - 16:10 aspect ratio
Touch Screen
None
Keyboard
RGB backlit membrane keyboard with numeric keypad
Colour
Black
Dimensions (WxDxH)
400.96 x 307.9 x 17.3 mm
Weight
3.5 kg
FEATURES
Operating System
Windows 11 Home
Ethernet
Killer Ethernet port
Wireless
Killer dual-band AC WiFi 7 - 2x2
Operating System
Windows 11 Home
Bluetooth
Bluetooth 5.3
Fingerprint Reader
None
Optical Drive
No Optical Drive
Ports
- USB 3.2 x 3
- Thunderbolt 5 x 2
- HDMI 2.1 x 1
- 3.5 mm jack
- RJ45
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
