We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Flex your productivity on the go with the power of the latest Intel® Core™ Ultra processor Series 2, delivering boosted performance for AI-accelerated experiences.
2-in-1 design. Flex to work, flip to create
Galaxy Book5 Pro 360 puts a spin on daily productivity with its 2-in-1 convertible design. Weighing in at 1.69kg with a sleek Grey finish, it's your versatile companion for hustles on the move.
Supercharged performance. Unlock your AI experience
Transform the way you work and create with AI-powered experiences on Galaxy Book5 Pro 360. The NPU capable of up to 47 TOPS combines with the blazing-fast Intel® Core™ Ultra processor Series 2 to deliver robust AI performance — a total game changer for your PC productivity.
Dynamic AMOLED 2X. Your creations displayed brilliantly
Bring your artistic vision to life on the breathtaking 16-inch display. Marvel at the crisp details in high resolution with bright and vivid colours, smooth scrolling and onscreen motion, and reduced blue light emission for eye comfort.
Anti-reflective cover glass. Dazzling views at any angle
Experience a clear view of your favorite content with less distractions thanks to Corning® Gorilla® Glass with DX. Corning’s glass technology decreases the amount of unwanted reflections and glare, helping onscreen visuals to remain crisp and legible from different angles and particularly in brightly lit environments.
Touchscreen with S Pen. Tap to get creative
Create works of art intuitively using your fingertips or the included S Pen on the touchscreen of Galaxy Book5 Pro 360. Write, draw and navigate with responsive multi-touch gestures and fine-tune details across your projects with the accurate S Pen.
Big woofers. Deeper sound
More than 2x larger than before, the 38mm Big woofers on Galaxy Book5 Pro 360 amplify low frequency sounds to deliver deep, rich bass for an immersive soundscape. Surround yourself in your favorite beats and stay in the groove with the upgraded quad-speaker system.
Wi-Fi 7. Full speed ahead
Surf, stream and share content on the fly with the lightning-fast speed of Wi-Fi 7. Go from uploading creative works online to enjoying your favorite shows in an instant with ultra-low latency and better reliability.
Precise touchpad. Plenty of ports
Navigate easily using the touchpad with adaptive palm rejection — control your taps with precision thanks to palm monitoring on the subdivided palm area, reducing the chance of accidental touches. Plus, connect what you need dongle-free with versatile built-in ports, including HDMI, USB-A, microSD slot and two Thunderbolt 4 ports for rapid data transfers.
Samsung Knox. Pro security. Anti worry
Safeguard your system with premium security from Samsung Knox. A dedicated security chip in the hardware is designed to shield your device in real time. Protected all around, your laptop's critical system data can stay safe from potential threats and breaches.
Link your phone. Unleash Galaxy AI on PC
Connect your smartphone to your PC via Phone Link to access recently viewed webpages or launch up to 5 mobile apps right from your laptop. Use smart features like Circle to Search with Google, Note Assist and Chat Assist from your Galaxy smartphone and get an expanded view on the big screen of Galaxy Book5 Pro 360.
Seamlessly pair and control Galaxy devices
Nearby devices lets you connect and operate your Galaxy devices in an instant. Open the menu on Galaxy Book5 Pro 360 to link devices with a simple drag-and-drop, then launch intuitive features such as Multi Control and Storage Share between your phone, PC and Tab all from one connectivity hub.
Storage Share. Explore files across devices
With Storage Share, enjoy the freedom of using the storage on your phone and PC as one. Browse photos and play videos stored on your phone, edit mobile content and import it in your projects directly on your PC — no file downloading required.
PERFORMANCE
Processor | CPU
Intel® Core™ Ultra 7 Processor 256V (12M Cache, up to 4.80 GHz)
Memory | RAM
16 GB LPDDR5X Memory (On Package)
Storage Type
SSD
Solid State Drive | SSD
512 GB NVMe SSD
Hard Disk Drive | HDD
None
Graphics | GPU
Intel® Arc™ 140V GPU (8GB)
Audio | Speakers
Quad Speakers ( Woofer Max 5 W x 2, Tweeter 3.3 W x 2)
Camera | Webcam
2M Camera
Microphone
Internal Dual Array Digital Mic
Battery
76 Wh (Typical)
Power Adaptor
65 W USB Type-C Adapter
DESIGN
Display
16.0" WQXGA+ AMOLED Display (2880 x 1800), Anti-Reflective, Touch Screen Panel, S Pen Support
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
