We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
The Dell XPS 13 9345 combines a 12-core Snapdragon X Elite processor with 32GB of LPDDR5x memory and a fast 1TB NVMe SSD. Its compact CNC-machined aluminium chassis, sharp 13.4-inch display and Windows 11 Pro make it well suited to mobile professionals and demanding everyday workloads.
At a Glance
Snapdragon X Elite
Qualcomm Snapdragon X Elite X1E-80-100 processor with 12 cores and speeds up to 4GHz.
FHD+ Display
13.4-inch 1920x1200 WVA screen with anti-glare coating, 500 nits, 100% sRGB and up to 120Hz.
1TB M.2 PCIe 4.0 NVMe solid state drive offers fast storage for files and applications.
Wi-Fi 7 Connectivity
Qualcomm FastConnect 7800 Wi-Fi 7 supports 2x2 tri-band wireless connectivity up to 5760Mbps, alongside Bluetooth 5.4.
Compact Aluminium Build
The CNC-machined aluminium chassis measures 295.3 x 199.1 x 15.9mm and weighs 1.24kg.
Snapdragon X Elite Power for Productive Work
The 12-core Qualcomm Snapdragon X Elite X1E-80-100 processor runs at speeds up to 4GHz, giving the XPS 13 the power to handle demanding everyday tasks and multitasking. Its integrated Qualcomm Adreno GPU supports smooth visuals across work and entertainment applications.
A Qualcomm Hexagon NPU delivering up to 45 TOPS adds dedicated processing for compatible AI workloads. With 32GB of LPDDR5x-8448 memory and a 1TB PCIe 4.0 NVMe SSD, applications and files have plenty of responsive space to work with.
Clear, Colourful Visuals in a Compact Format
The 13.4-inch Full HD+ WVA display delivers a detailed 1920x1200 resolution with up to a 120Hz refresh rate. Its 500-nit brightness, anti-glare finish and 100% sRGB coverage make it well equipped for clear, vibrant everyday viewing.
The slim screen is paired with an integrated Full HD 1920x1080 webcam running at 30fps, plus an IR camera for compatible Windows security features. Dual-array microphones and four 2W speakers with Dolby Atmos support complete the video calling and entertainment setup.
Premium Mobility with Modern Connectivity
At 1.24kg and 15.9mm thin, the CNC-machined aluminium chassis is easy to carry between home, office and travel. A 55Wh 3-cell lithium-ion battery and 60W USB-C power adaptor support its compact mobile design.
Two USB-C USB4 Gen 3x2 ports provide DisplayPort Alternate Mode and USB Power Delivery, while Wi-Fi 7 and Bluetooth 5.4 deliver modern wireless connectivity. Windows 11 Pro, a UK English backlit keyboard with capacitive function row and Copilot key, fingerprint reader and TPM 2.0 add practical features for professional use.
PERFORMANCE
Processor | CPU
Qualcomm Snapdragon X Elite X1E-80-100 (12 cores, up to 4GHz)
Memory | RAM
32GB LPDDR5x-8448 (soldered)
Storage Type
SSD
Solid State Drive | SSD
1TB M.2 PCIe 4.0 NVMe
Hard Disk Drive | HDD
None
Graphics | GPU
Integrated Qualcomm Adreno GPU
Audio | Speakers
Qualcomm WSA8845 audio; four speakers, 2W each; Dolby Atmos
Camera | Webcam
Full HD 1920x1080 webcam, 30fps, with IR camera
Microphone
Dual-array microphones
Battery
55Wh, 3-cell lithium-ion
Power Adaptor
60W USB-C, 100-240V, 3A
DESIGN
Display
13.4” Full HD+ (1920x1200) WVA, anti-glare, 500 nits, 100% sRGB, up to 120Hz
Touch Screen
None
Keyboard
UK English backlit keyboard with capacitive function row and Copilot key
Colour
Grey
Dimensions (WxDxH)
295.3 x 199.1 x 15.9 mm
Weight
1.24kg
FEATURES
Operating System
Windows 11 Pro 64-bit
Ethernet
None
Wireless
Qualcomm FastConnect 7800 Wi-Fi 7, 2x2, tri-band, up to 5760Mbps
Operating System
Windows 11 Pro 64-bit
Bluetooth
Yes, Bluetooth 5.4
Fingerprint Reader
Yes
Optical Drive
None
Ports
2x USB-C USB4 Gen 3x2 with DisplayPort Alternate Mode and USB Power Delivery
Condition
The item in this listing is:
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
