We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Get more out of the activities you heart most with Galaxy S21 FE 5G. We took all your favourites and built the ultimate fan-inspired phone jam-packed with features to fuel your passions. Whether you're a gaming guru or social media star, this crowd pleaser has the style, power and pro-grade camera to unleash epic in the everyday.
Smooth Scrolling Responsive and silky smooth. This screen gives you a seamless scrolling experience so you can do what you love without interruptions. Conveniently sized at 6.4", it's also super durable and easy on the eyes, whether you're outside or inside — day or night.
Big screen. Bigger Action. An immersive screen so real that it blurs the line. Slim bezels give a wide view and Dynamic AMOLED 2X display boasts vibrant colour in any light. Plus, scrapes and cracks have met their match with super-strong Gorilla® Glass Victus.
Makes every pic epic Capture epic pics and create legendary flicks. This multi-lens camera delivers crave-worthy content — shooting incredibly realistic photos and videos with superior levels of detail.
Studio-quality shots Let your camera's AI do the hard work. Portrait Mode automatically detects and focuses on your subject. Simply point, apply effect and snap portraits so good even your most camera-shy friends will want to be center frame.
Turning selfies into masterpieces No filter, no fear. Slay the selfie game with the 32MP front camera. Your features are highlighted and refined so you look your best on all your socials.
Lights. Camera. You. Turn your fan story into a share-ready movie on the spot with multi-cam recording. Dual Recording Mode lets you record with the front and back cameras simultaneously and connect with your audiences in new and fresh ways.
Let there be night Capture epic after-hour photos with A 32MP front camera and AI multi-frame processing that brings out more color and detail, because life happens even in low light.
Take a closer look Capture that side-line shot all the way from the back of the bleachers. Space Zoom2 gives you power and clarity while Zoom Lock helps keep your subject in focus and less shaky.
A new level of go A processor that works hard, so you can play hard. This chip is so fast, so powerful and so intelligent you can tackle graphic-heavy gaming and multitasking with ease.
Dusk 'til dawn on one charge Get the power you need. Energy efficient processors and a smart battery intuitively manage power and conserve energy to keep you sharing, streaming and connecting without charging.
5G speeds that make you go "Whoa" Why wait to catch up on your favourite shows, or upload content from your latest adventure? Share photos and videos in a flash with Hyperfast 5G.
Phone wet? No sweat. Keeps your phone safe from splashes and spills. Rated for water up to 5 feet deep for up to 30 minutes.
Sight for sore eyes The Infinity-O Display helps reduce harmful blue light at night so you can stream your favourite shows comfortably.
More than 50% charge in 30 minutes When you've got low battery and no time to wait, you can get hours of power with only minutes of charging
Fast Wireless Charging 2.0 Get a speedy power-up without needing to plug in. Simply place your phone down on a compatible charger to get back to 100% quickly.
Share a charge, even while you charge Multitasking isn't just for apps. You can use your phone to charge your buds, watch or even a friend's phone.
The velvet rope has gone digital Samsung Knox offers end to end security in hardware and software to protect your data in real time.
MULTIMEDIA Headphones: No 3.5mm jack Speakers: Earpiece, Loudspeaker Screen mirroring: Wireless screen share Radio: FM, Stereo, RDS Additional microphone(s): for Noise cancellation
CONNECTIVITY & FEATURES Bluetooth: 5.0 Wi-Fi: 802.11 a, b, g, n, ac, ax (Wi-Fi 6); Wi-Fi Direct, Hotspot USB: Type-C (reversible), USB 3.2 Features: Charging, OTG Location: GPS, A-GPS, Glonass, Galileo, BeiDou Sensors: Accelerometer, Gyroscope, Compass, Hall (for flip covers) Other: NFC
Condition
The item in this listing is: Grade A
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
