We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
World’s first AAS Ultra technology with 2nd display
enhanced air flow for supreme cooling and optimal viewing angle, with innovative AAS Ultra - ASUS Pen 2.0 support 4096 pressure levels, four interchangeable pen tips and fast USB-C charging - Intel Evo certified for the ultimate premium laptop experience - Up to 12th Gen - Intel Core i9-12900H processor for extreme performance - Up to NVIDIA GeForce RTX 3050 Ti with NVIDIA Studio drivers - Up to 2 TB PCIe 4.0 x4 SSD with 6500 MB/s transfer speed - Up to 32 GB LPDDR5 4800 MHz memory - Performance up to 85 W with ASUS IceCool Plus 12 V dual-fan boost - Dual Thunderbolt 4 provides high-speed data transfer and full-range charging - ASUS ErgoSense keyboard and touchpad for the best ergonomics - Full I/O ports latest SD Express 7.0, HDMI 2.1 - 76 Wh long-lasting high-capacity battery - 17.9 mm / 1.7 kg thin and light - Smart amplifier 350%-louder - Dolby Atmos multi-dimensional audio - Four-mic array two rear and two front mics for 360° audio capture - AI noise cancelation distraction-free calls and conferencing - Dolby Vision cinema-grade visual experience - Up to Full HD IR camera large 1.4 µm pixels for 156% more light capture - ASUS Splendid switch display modes between sRGB, Adobe RGB, 100% DCI-P3 - Adaptive RGB colour sensor automatically adjusts brightness and colour temperature to match ambient environment
AAS ULTRA
Raise the limits The tilt mechanism has been completely redesigned to create AAS Ultra, with a precision-engineered mechanism that raises the rear of ScreenPad Plus by up to 20 mm, tilting it by 12° when the laptop is opened. This positions ScreenPad Plus at the ideal viewing angle for easy cross-screen operation with the main touchscreen. It also enhances cooling by allowing 38% more airflow than the previous generation. This in turn reduces the laptop's surface temperature by up to 7°C, increasing both comfort and CPU performance. - Up to 12° tilting angle - 38% increased air-flow - 20 mm airflow intake - 4°C cooler surface
DISPLAY
World’s first 16:10 14.5” 120 Hz HDR OLED display Built for creative excellence, Zenbook Pro 14 Duo OLED delivers superlative visuals by combining the world’s first 14.5-inch 2.8K 120 Hz OLED NanoEdge touchscreen2,3 with the next-generation ScreenPad Plus. With an expansive 16:10 aspect ratio, the main touchscreen is Dolby Vision certified4 and PANTONE Validated to ensure accurate colour rendering. It’s also VESA DisplayHDR™ True Black 500 certified for the deepest blacks to give you ultra-realistic detail. Its cinema-grade DCI-P3 colour gamut delivers ultra-vivid colours, and the 120 Hz refresh rate and 0.2 ms response time make even the fastest action scenes look super-smooth. To keep your eyes comfortable and safe during the longest viewing sessions, it’s also TÜV Rheinland certified for low blue-light emissions.
Next-generation ScreenPad Plus
The next-generation ScreenPad Plus is a 12.7-inch, full-width secondary touchscreen with support for the latest high-precision styluses, such as ASUS Pen 2.0. We’ve re-engineered the tilt mechanism to create AAS Ultra, which increases the angle of tilt for comfortable touch operation and reduces the visual separation between ScreenPad Plus and the main touchscreen.5 The result is seamless cross-screen operation, enhancing your creative workflow even further.
MOTION CLARITY
World-leading motion clarity with 120 Hz OLED display The world’s first 120 Hz refresh rate, 0.2 ms response time OLED laptop display gives you so much more on top of the best colours and quality for any content — gaming, creation, day-to-day work and media entertainment can all benefit from the smoother-than-ever experience. In a word, it’s awesome!
Ultimate 120 Hz / 0.2 ms for exceptional motion clarity
The new premium ASUS OLED display with 120 Hz refresh rate and 0.2 ms pixel response time is incredibly smooth and clear. In fact, both surprisingly and counter-intuitively, the 120 Hz / 0.2 ms OLED display is faster than a 165 Hz / 3 ms LCD IPS display — because it reduces ghosting to an indiscernible level. Simply put, this means even fast-moving visuals are smoother and clearer than ever. How 120 Hz / 0.2 ms OLED display has better motion clarity than 165 Hz / 3 ms LCD display It seems counter-intuitive that a 120 Hz / 3 ms OLED display could outperform a 165 Hz / 3 ms LCD display rival — so how is this possible? Well, the LCD panel takes precisely 6.06 ms to refresh each frame, but it takes another 3 ms of response time to process the correct colours. That’s a total of 9.06 ms to fully load the image. A 144 Hz / 12.5 ms LCD display takes even longer, at 19.44 ms to show the full, final frame of each image. But with its extreme-speed response, a 120 Hz / 0.2 ms OLED display takes just 8.5 ms to process the same — making it even faster than a 165 Hz / 3 ms LCD display.
ASUS SPLENDID TECHNOLOGY Customizable colour gamut for every need
The display’s colour gamut can be quickly and easily switched for different tasks or preferences. On top of the ultra vivid native colour setting, choose sRGB for creating web content or browsing, DCI-P3 for cinema content, or Display P3 for movie-grade colours finessed to fit everyday viewing in the real world.
SCREENPAD PLUS Upgrade your productivity
ASUS ScreenPad Plus with AAS Ultra is powered by the new ScreenXpert 3 software, which now makes cross-screen multitasking and creative workflows even more efficient. Boost your productivity with the built-in apps, and take full advantage of every feature with the intuitive and powerful Control Panel app.
SCREENPAD PLUS Designed for you
Whatever your creative needs, the next-generation ScreenPad Plus will make your task easier. Its flexibility and versatility means it’s only limited by your imagination!
SCREENPAD PLUS Level up with Control Panel
With Control Panel you can enjoy precise and intuitive control over your creative apps. It lets you easily change brush size, change saturation, adjust layer opacity, and much more. There are four types of control — Dial, Button, Slider, and Scroll — to integrate seamlessly with any kind of creative workflow. Control Panel is fully customizable and works with Adobe Photoshop, Illustrator, Lightroom Classic, Premiere Pro and After Effects — and there are more compatible apps on the way!
PERFORMANCE Take it to the max
When every second counts, the Intel Evo-certified8 Zenbook Pro 14 Duo OLED won’t let you down. Its flagship 12th Gen Intel Core i9-12900H processor delivers extreme performance for every creative task, and it’s a perfect match for the studio-grade NVIDIA GeForce RTX 3050 Ti graphics. To unleash the full capabilities of this powerful combination, the ASUS IceCool Plus cooling system works with the AAS Ultra to keep everything cool and unthrottled, even at the maximum 85-watt combined TDP. Additionally, 32 GB of fast RAM and an ultrafast 2 TB PCIe® 4.0 x4 SSD ensure there are no memory or storage bottlenecks to slow your creativity down.
Extreme creative power
Your creativity will be supercharged by the latest 12th Gen Intel Core i9-12900H processor, which has fourteen cores for effortless multitasking and a Turbo Boost speed of up to 5.0 GHz. Its 60 W maximum TDP gives you the edge when it comes to CPU-heavy tasks, so you’ll be able to spend less time waiting and more time creating.
Studio-grade graphics
A high-performance GPU is essential when it comes to graphics-intensive graphics tasks such as 3D rendering and video editing. The studio-grade GeForce RTX 3050 Ti GPU in Zenbook Pro 14 Duo OLED has advanced features and capabilities that help it blitz through the toughest visual tasks. And for peace of mind, the best compatibility, performance and stability are assured by the NVIDIA Studio drivers12.
THERMAL TECHNOLOGY Best cooling system with AAS Ultra and IceCool Plus
All these powerful components need to be cooled effectively in order to reach their full potential. This starts with the ASUS IceCool Plus cooling system, which uses two quiet IceBlades fans with up to 97 3D-curved blades. These cool the two 8 mm heat pipes from the CPU and GPU, and 38% more hot air is vented to the exterior via the increased 20 mm lift of the new AAS Ultra mechanism. The result is that the CPU and GPU can run at up to an 85 W combined TDP, without throttling!
HDMI ports quantity: 1 USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity: 1 HDMI version: 2.1 Thunderbolt 4 ports quantity: 2 Intel® Thunderbolt 4: Y Combo headphone/mic port: Y Charging port type: DC-in jack Power adapter barrel connector: 6.0 mm
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
