We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
ASUS Zenbook DUO 14": Two OLED Touchscreens. Powerful Dual-Screen Productivity.
The ASUS Zenbook DUO combines two 14-inch 3K OLED touchscreen displays with a high-performance Intel Core Ultra X9 388H processor, 32GB RAM and a 1TB SSD. With a detachable backlit keyboard, Wi-Fi 7 and a durable Ceraluminum chassis, it is built for demanding multitasking at home, in the office or on the move.
At a Glance
Core Ultra Power
Intel Core Ultra X9 388H processor with 16 cores, speeds up to 5.1GHz and an Intel NPU delivering up to 50 TOPS.
Dual OLED Displays
Two 14-inch 3K OLED touchscreen displays offer 2880x1800 resolution, a 144Hz refresh rate, 500 nits brightness and up to 1000 nits HDR peak brightness.
Memory & Storage
32GB LPDDR5X memory and a 1TB M.2 PCIe 4.0 NVMe SSD provide substantial capacity for demanding workloads.
Intel Arc Graphics
Integrated Intel Arc Graphics handles everyday visuals and supports the dual-display setup.
Modern Connectivity
Wi-Fi 7, Bluetooth 5.4, two Thunderbolt 4 ports, USB 3.2 Gen 2 Type-A and HDMI 2.1 FRL provide flexible connections.
Durable, Portable Design
The Moher Gray Ceraluminum chassis meets US MIL-STD 810H standards and weighs from 1.65kg, with a thickness of 19.6–23.4mm.
Two 3K OLED Touchscreens for Flexible Multitasking
Work across two vibrant 14-inch OLED touchscreen displays, each with 2880x1800 resolution, a 16:10 aspect ratio and a smooth 144Hz refresh rate. Anti-reflection treatment helps keep content clear, while 500 nits brightness and up to 1000 nits HDR peak brightness bring extra impact to compatible content.
The dual-screen layout gives you more room for applications, documents and creative tools without limiting you to a single panel. Stylus support, a precision touchpad and the detachable backlit keyboard add flexible ways to interact with Windows 11 Home.
High-End Processing with Intelligent Acceleration
The 16-core Intel Core Ultra X9 388H processor reaches speeds of up to 5.1GHz, providing responsive performance for demanding everyday computing and multitasking. Integrated Intel Arc Graphics supports smooth visuals across the two built-in displays.
An Intel NPU delivering up to 50 TOPS is designed to accelerate compatible AI workloads efficiently. With 32GB of soldered LPDDR5X memory and a 1TB PCIe 4.0 NVMe SSD, the Zenbook DUO has the capacity and speed for substantial projects and large libraries.
Premium Mobility with Practical Connections
The Ceraluminum chassis combines a Moher Gray finish with US MIL-STD 810H durability, while the 99Wh four-cell Li-ion battery supports life away from a desk. At from 1.65kg and 19.6–23.4mm thick, this dual-screen system is designed to remain portable despite its expansive workspace.
Connect to modern peripherals through two Thunderbolt 4 ports with display and power delivery, a USB 3.2 Gen 2 Type-A port and HDMI 2.1 FRL. Wi-Fi 7 and Bluetooth 5.4 provide fast wireless connectivity, while the FHD IR camera supports Windows Hello sign-in.
PERFORMANCE
Processor | CPU
Intel Core Ultra X9 388H (16 cores, up to 5.1GHz); Intel NPU up to 50 TOPS
Memory | RAM
32GB LPDDR5X (soldered)
Storage Type
SSD
Solid State Drive | SSD
1TB M.2 PCIe 4.0 NVMe SSD
Hard Disk Drive | HDD
None
Graphics | GPU
Integrated Intel Arc Graphics
Audio | Speakers
Smart Amp Technology, built-in speakers and built-in array microphone
Camera | Webcam
FHD IR camera with Windows Hello support
Microphone
Built-in array microphone
Battery
99Wh, 4-cell Li-ion
Power Adaptor
NOT INCLUDED - Recommended spec is: 100W USB-C (20V, 5A)
Backlit chiclet soft keyboard with Copilot key; detachable keyboard
Colour
Moher Gray
Dimensions (WxDxH)
310.1 x 208.6 x 19.6–23.4mm
Weight
From 1.65kg
FEATURES
Operating System
Windows 11 Home
Ethernet
None
Wireless
Wi-Fi 7 (802.11be), tri-band, 2x2
Operating System
Windows 11 Home
Bluetooth
Bluetooth 5.4
Fingerprint Reader
None
Optical Drive
None
Ports
1x USB 3.2 Gen 2 Type-A (up to 10Gbps)
2x Thunderbolt 4 with display and power delivery (up to 40Gbps)
1x HDMI 2.1 FRL
1x 3.5mm combo audio jack
Condition
The item in this listing is:
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
