We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
ZOTAC GAMING introduces the ZONE Handheld Gaming Console, the pinnacle of portable gaming designed for those who refuse to compromise. With its top-of-the-line hardware and sleek design, the ZONE brings unparalleled gaming power right to your hands. Whether you're on the move or simply craving a high-performance gaming experience, the ZONE ensures you stay in the game wherever you go.
Stunning 7" AMOLED Display
Immerse yourself in gaming like never before with the ZONE's 7-inch AMOLED display. Boasting a crisp 120Hz refresh rate and Full HD HDR resolution, this screen offers unparalleled visual clarity and vibrant colours. Whether you're in the midst of high-octane action or exploring richly detailed worlds, every moment is brought to life with stunning precision and fluidity.
Powerhouse AMD Ryzen 7 Processor
The ZONE Handheld is powered by the formidable AMD Ryzen 7 8840U processor, leveraging AMD’s cutting-edge Zen 4 architecture. This powerhouse delivers top-tier performance with remarkable speed and efficiency, ensuring seamless gameplay and quick load times even with the most demanding titles. Experience gaming at its best, with a processor that keeps up with your every move.
Blazing Fast AMD Radeon 780M Graphics
Elevate your gaming visuals with AMD Radeon 780M graphics integrated into the ZONE. This advanced graphics solution ensures you enjoy smooth, high-resolution gameplay with rich details and vibrant colours. Whether it's fast-paced shooters or expansive RPGs, the ZONE delivers immersive graphics that make every game look and feel spectacular.
Precision Controls for Ultimate Gameplay
Take control with precision using the ZONE's elite Hall Sense joysticks and 2-stage adjustable triggers. Switch effortlessly from a full-range analog mode to a hair trigger for instantaneous responses. The dual quick adjust radial dials and dual touch pads provide intuitive control over your gaming and system settings, allowing you to find your feet and define your playstyle.
High-Speed Connectivity and Storage
Stay connected and expand your gaming possibilities with dual USB4 ports, offering lightning-fast data transfer and peripheral connectivity. The full-size 2280 M.2 NVMe PCIe 4.0 x4 SSD provides ample storage and rapid access to your entire game library. With these robust connectivity options, the ZONE ensures you're always ready for action.
Computing System Processor: AMD Ryzen 7 8840U 8-core / 16-thread, 3.3GHz up to 5.1GHz TDP: 8W - 28W System Memory: 16GB LPDDR5X 7500MHz (onboard)
Graphics Graphic Engine: AMD Radeon™ 780M Graphics 12 Core, up to 2.7GHz Video Output: DP via USB4
I/O Ports Audio: 3.5mm Stereo analog audio Stereo speaker system Built-in microphone USB: 2 x USB4 Camera: 1.0MP, 1280x720 front camera WiFi: WiFi 6E Bluetooth: Bluetooth 5.2
Mechanical Control and Input: Power button with fingerprint reader Vol +/- buttons ABXY buttons D-pad L&R Hall Effect Triggers 2 x 2-stage Adjustable Trigger switch 2 x Hall Effect Thumbsticks 2 x Radial Dials L & R bumpers 2 x Trackpads View button Option button More button Home button ZONE button 2 x Programmable Grip buttons Haptic Feedback 6-axis gyro 1 x Lanyard Tie-point Cooling: Active RGB: Yes Dimensions: 285 x 115 x 35 mm Weight: 692g / 1.53lbs Battery: 48.5Wh, 3-cell Li-ion Power Supply: Type C Adapter Output: [email protected], 65W Input: 100~240V AC 50~60Hz
Condition
The item in this listing is: Grade A - Refurb
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
