We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery* on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Very small, cheaper items may occasionally be sent with Royal Mail Untracked First Class. Examples include VPN timecards or Serial Number Keys.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Microsoft Surface Laptop 15" Snapdragon X Elite: Powerful AI Performance. A Refined Windows 11 Experience.
Designed for demanding everyday computing, this Surface Laptop combines a 12-core Snapdragon X Elite processor with 16GB LPDDR5x memory and a fast 512GB Gen 4 NVMe SSD. Its vivid 15-inch touchscreen, premium aluminium chassis and up to 22 hours of local video playback make it well suited to work, entertainment and mobile productivity.
At a Glance
Snapdragon X Elite
Qualcomm Snapdragon X Elite X1E-80-100 processor with 12 cores and speeds of up to 4.0GHz.
15-Inch Touchscreen
2496x1664 PixelSense Flow touchscreen with a 3:2 aspect ratio, up to 120Hz refresh rate, HDR and Dolby Vision IQ.
Memory & Storage
16GB soldered LPDDR5x memory and a removable 512GB Gen 4 NVMe SSD.
Integrated AI Graphics
Integrated Qualcomm Adreno GPU with a Qualcomm Hexagon NPU delivering 45 TOPS.
Modern Connectivity
Wi-Fi 7, Bluetooth 5.4, two USB-C ports with USB4 and DisplayPort 1.4a, plus USB-A, MicroSDXC Express and Surface Connect.
Long Battery Life
The 66Wh lithium-ion battery provides up to 22 hours of local video playback.
Snapdragon X Elite Power with Built-In AI
The 12-core Qualcomm Snapdragon X Elite X1E-80-100 processor runs at up to 4.0GHz, providing responsive performance for demanding everyday workloads. With 16GB of LPDDR5x memory and a 512GB removable Gen 4 NVMe SSD, applications and files have a fast, capable platform.
The integrated Qualcomm Adreno GPU handles graphics, while the Qualcomm Hexagon NPU delivers 45 TOPS of AI processing. As a Copilot+ PC, the laptop is built to support AI-enhanced Windows 11 experiences.
Immersive 15-Inch PixelSense Flow Touchscreen
The 15-inch PixelSense Flow display delivers a detailed 2496x1664 resolution and a spacious 3:2 aspect ratio. Its glossy touchscreen supports 10-point multi-touch and refresh rates of up to 120Hz for smooth interaction.
HDR, Dolby Vision IQ and up to 600 nits of brightness bring depth and clarity to compatible content. The generous screen is complemented by Omnisonic speakers with Dolby Atmos for an engaging visual and audio experience.
Premium Mobility with Smart Windows 11 Features
An anodised aluminium chassis gives the laptop a refined finish, while its 1.66kg weight and 18.29mm height make it practical to carry. The backlit QWERTY keyboard includes a dedicated Copilot key, and the Precision Haptic touchpad provides accurate, comfortable control.
The 1080p Full HD Surface Studio Camera supports Windows Hello facial recognition, joined by dual Studio microphones with Voice Focus. Windows 11 Home, TPM 2.0 and Wi-Fi 7 provide a modern foundation for work, communication and everyday use.
PERFORMANCE
Processor | CPU
Qualcomm Snapdragon X Elite X1E-80-100 (12 cores, up to 4.0GHz)
Memory | RAM
16GB LPDDR5x memory (soldered)
Storage Type
SSD / Solid State Drive
Solid State Drive | SSD
512GB removable Gen 4 NVMe SSD
Hard Disk Drive | HDD
None
Graphics | GPU
Integrated Qualcomm Adreno GPU; Qualcomm Hexagon NPU with 45 TOPS
Audio | Speakers
Omnisonic speakers with Dolby Atmos
Camera | Webcam
1080p Full HD Surface Studio Camera with Windows Hello facial recognition
Microphone
Dual Studio microphones with Voice Focus
Battery
66Wh lithium-ion battery; up to 22 hours local video playback
Power Adaptor
65W Surface power supply
DESIGN
Display
15” 2496x1664 PixelSense Flow touchscreen, 3:2, glossy, up to 120Hz, HDR, Dolby Vision IQ, 600 nits
Touch Screen
Yes, 10-point multi-touch
Keyboard
Backlit QWERTY keyboard with Copilot key
Colour
Black
Dimensions (WxDxH)
329 x 239 x 18.29 mm
Weight
1.66kg
FEATURES
Operating System
Windows 11 Home
Ethernet
None
Wireless
Wi-Fi 7 (802.11be), 2x2
Operating System
Windows 11 Home
Bluetooth
Bluetooth 5.4
Fingerprint Reader
None
Optical Drive
None
Other
Anodised aluminium chassis; TPM 2.0; Windows Hello face authentication; Precision Haptic touchpad; Copilot+ PC
Ports
2x USB-C with USB4 and DisplayPort 1.4a 1x USB-A 3.1 1x 3.5mm headphone jack 1x Surface Connect 1x MicroSDXC Express card reader
Condition
The item in this listing is:
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All of our products are covered by a warranty unless stated otherwise on the listing (usually under the conditions tab. This warranty covers manufacturing defects and hardware faults that arise within the first 6-12 months of ownership.
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
